Senior Service Specialist Iv jobs at Jpmorgan in Philippines, Quezon City
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Company (1)
Job type
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Job title (1)
Philippines
Quezon City
106 jobs found
02.09.2024
JPM
JPMorgan Senior Service Specialist IV Philippines, Quezon City
Support Team Managers across ~4 teams with 25-50 non-exempt WePay specialists by communicating standards and expectations, and providing timely, constructive feedback on tasks and assignments. Drive a high-performance culture through...
Handle day-to-day client inquiries and requests relating to their accounts and transactions. Resolve external and internal inquiries pertaining to J.P. Morgan’s Wholesale Payments core cash products and track and monitor...
Provide telephone hotline support, chat support and email enquiry support to JP Morgan Access users. Log and manage calls/chats into the support tracking system. Resolve customer issues and queries in...
Analyze and provide recommendation on Scored and Graded client credit relationships with exposure up to $500,000, including existing and new transactions. May involve general knowledge of the client, its industry...
Handle end-to-end processing of USD payments, including preparation, verification, and execution. Ensure all payments are processed accurately and timely, adhering to company policies and procedures. Ensure compliance with relevant process,...
Set up of highly complex transactions in the application, LeasePak. It is a fast-paced environment, periodic volume of work, that builds the foundation for career progression into many different roles...
Handle inbound calls from internal clients. Provide high quality, professional service with emphasis on one call resolution. Analyze and interpret transactions, statements, and loan documents in order to provide resolution...
Support Team Managers across ~4 teams with 25-50 non-exempt WePay specialists by communicating standards and expectations, and providing timely, constructive feedback on tasks and assignments. Drive a high-performance culture through...
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