Quality Control Specialist Iv - Loan Origination jobs at Jpmorgan in Philippines, Quezon City
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Company (1)
Job type
Job categories
Job title (1)
Philippines
Quezon City
172 jobs found
08.04.2025
JPM
JPMorgan Specialist - Fraud Customer Service Cebu Philippines, Cebu City
Works in a call center environment that requires 100% phone-based customer interaction. Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicate with customers in a...
Perform research for loan closings and reporting requests. Initiate third party requests for tax service contracts. Facilitate and submit requests for original document retrieval and callback verifications. Monitor and action...
Monitor pre-employment requirements submission of new hires. Coordinate with pre-employment screening and medical vendors to ensure efficient service delivery. Coordinate and meet with recruiters regarding onboarding concerns. Prepare and ensure...
Perform quality assessments to ensure accuracy and adherence to Standard Operating Procedures. All reviews must be entered in ACES for tracking and reporting purposes. Effectively drive remediation of issues by...
Process all client’s requests. Sets up/Modify customer’s account. Pull checks as per clients request. Process paid image exceptions against customer supplied payee name information. Examine all exceptions are and either...
Lead and manage control evaluations and end-to-end substantive testing activities, including planning, fieldwork and reporting. Lead comprehensive control evaluations and substantive testing to independently assess the design and effectiveness of...
Foster a proactive risk and control culture by leveraging proven evaluation strategies and sound change management protocols. Review and analyze program-related data, such as Key Risk Indicators (KRI) and Key...
Works in a call center environment that requires 100% phone-based customer interaction. Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicate with customers in a...
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