Home Lending Client Care Specialist Iv jobs at Jpmorgan in Philippines, Quezon City
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Philippines
Quezon City
145 jobs found
Yesterday
JPM
JPMorgan CIB Commercial Card - Email Moderation Control Quality Sr Sp... Philippines, Quezon City
Drive performance improvements through training, policy, process improvement, and technology. Partner with leaders to develop and document employee performance and process improvements. Participate in calibration and learning sessions to advocate...
Works in a call center environment that requires 100% phone-based customer interaction. Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicate with customers in a...
Execute Money Transfer payment requests received from the Client and/or Internal Partners; any inquiry to payments, escalations and investigations as it relates to outgoing and inbound requests for all supported...
Answer customer service calls, research and respond to inquiries and requests for information, and resolves problems and complaints. Perform timely and accurate system input of new loans and loan payments...
Develop expertise in the firm's Travel & Expense policy, SAP Concur Expense, and Concur Detect functionality. Review T&E exceptions in the compliance queue and take appropriate action within 24 hours,...
Handle inbound calls from internal clients. Provide high quality, professional service with emphasis on one call resolution. Analyze and interpret transactions, statements, and loan documents in order to provide resolution...
Manage standard product implementation and account opening requests in Asia Pacific, including supporting IOS on cross-region implementation deals. Manage onboarding activities via phone, telepresence, email and in person with internal...
Drive performance improvements through training, policy, process improvement, and technology. Partner with leaders to develop and document employee performance and process improvements. Participate in calibration and learning sessions to advocate...
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