Commercial Banking Testing Lead jobs at Jpmorgan in Philippines, Quezon City
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Company (1)
Job type
Job categories
Job title (1)
Philippines
Quezon City
42 jobs found
21.09.2024
JPM
JPMorgan Account Specialist IV - Merchant Services Corporate & Invest... Philippines, Quezon City
Respond to and handle incoming emails and CC cases from internal departments. Assist frontline specialists with escalations and general support needs via assist queue and other means (e.g. chat, email,...
Advocating Merchants – Putting Customers first and being there for our Customers. Answer and resolve calls from our merchants. Be the First contact resolver for our Merchants. Identify, analyze, and...
Provide best-in-class customer service, through phone and chat, handling “everyday banking” issues from the customers, which includes guiding customers how to use our product and technical troubleshooting concerns. Process disputes...
Execute Money Transfer payment requests received from the Client and/or Internal Partners; any inquiry to payments, escalations and investigations as it relates to outgoing and inbound requests for all supported...
Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems. Creates secure and high-quality production...
Monitor Chase Advanced Support Associates and Specialists activities and key performance indicators. Coach and develop Advanced Support Associates and Specialists for continuous skill refinement through various mediums to isolate individual...
Manage daily requests and inquiries accurately, within established deadlines and in accordance with firm and business policies and procedures. Escalation of issues for any urgent matters or assistance. Proactively manage...
Respond to and handle incoming emails and CC cases from internal departments. Assist frontline specialists with escalations and general support needs via assist queue and other means (e.g. chat, email,...
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