Client Service Analyst German Italian Bilingual jobs at Jpmorgan in Philippines, Quezon City
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Company (1)
Job type
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Job title (1)
Philippines
Quezon City
127 jobs found
31.08.2024
JPM
JPMorgan Client Service Analyst German Italian Bilingual Philippines, Quezon City
Develops, maintains and broadens partnerships with internal and external clients. Takes ownership of inquiry resolution end to end and ensure all complaints are escalated appropriately, leveraging the client tier service...
Provide telephone hotline support and/or email enquiry support to internal and external JP Morgan customers. Be responsible for the full client experience with respect to the use and support of...
Operate as point of contact for clients on all operational issues including allocation, pre-match, settlement and post settlement events. Act as point of contact for Front office trading and Sales...
Leading regular market meetings to update staff on operations development, product enhancements, system improvements or problems. Monitoring client reports and investigating changes in revenue, product usage, and outstanding loan issues....
Represent Commercial Banking-Manila with onshore stakeholders. Coordinate and handle escalations coming from the clients with internal organizations. Work with internal groups and segments to ensure compliance in the agreed Key...
Handle day-to-day client inquiries and requests relating to their accounts and transactions. Resolve external and internal inquiries pertaining to J.P. Morgan’s Wholesale Payments core cash products and track and monitor...
Provide telephone hotline support, chat support and email enquiry support to JP Morgan Access users. Log and manage calls/chats into the support tracking system. Resolve customer issues and queries in...
Develops, maintains and broadens partnerships with internal and external clients. Takes ownership of inquiry resolution end to end and ensure all complaints are escalated appropriately, leveraging the client tier service...
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