Client Service Analyst jobs at Jpmorgan in Philippines, Quezon City
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Company (1)
Job type
Job categories
Job title (1)
Philippines
Quezon City
138 jobs found
13.09.2024
JPM
JPMorgan Cash Equities Middle Office - Client Service Analyst Philippines, Quezon City
Operate as point of contact for clients on all operational issues including allocation, pre-match, settlement and post settlement events. Act as point of contact for Front office trading and Sales...
Partner with a Client Service Associate or Client Service Senior Associate to understand client issues, be responsible for providing timely follow-up to clients, and be accountable for client satisfaction through...
Full ownership and timely resolution of inquiries received via phone, email, and internal case transfer from clients and internal partners. Accurate and timely documentation and follow up on all inquiries...
Develops, maintains and broadens partnerships with internal and external clients. Takes ownership of inquiry resolution end to end and ensure all complaints are escalated appropriately, leveraging the client tier service...
Provide telephone hotline support and/or email enquiry support to internal and external JP Morgan customers. Be responsible for the full client experience with respect to the use and support of...
Assist with Client research on product and account entitlements. Assist with Client inquiries, standing settlement instructions, data requests and written communication. Complete, submit and follow up on implementation and account...
Leading regular market meetings to update staff on operations development, product enhancements, system improvements or problems. Monitoring client reports and investigating changes in revenue, product usage, and outstanding loan issues....
Operate as point of contact for clients on all operational issues including allocation, pre-match, settlement and post settlement events. Act as point of contact for Front office trading and Sales...
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