Client Service Account Manager – Payments Financial jobs at Jpmorgan in Philippines, Quezon City
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Company (1)
Job type
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Job title (1)
Philippines
Quezon City
156 jobs found
20.09.2024
JPM
JPMorgan Client Service Account Manager – Payments Financial Philippines, Quezon City
Responsible for the Client experience across all aspects of their day- to- day relationship with JPMorgan Payments. Maintain an accurate and active service temperature check for all clients within the...
Assist with Client research on product and account entitlements. Assist with Client inquiries, standing settlement instructions, data requests and written communication. Complete, submit and follow up on implementation and account...
Key advisor to the client, providing advice and consultation on decision making. Client’s central point of resolution and escalation for service issues, liaises with bank partners to manage issues. Identifies...
Leading regular market meetings to update staff on operations development, product enhancements, system improvements or problems. Monitoring client reports and investigating changes in revenue, product usage, and outstanding loan issues....
Being proactive in identifying problems and themes. Create a repertoire/cadence with follow-ups and issue escalations; recommend/implement service enhancements where appropriate. Start interacting with other teams to collaborate and problem-solve; be...
Take ownership and accountability of the Invoice Production and Invoice Delivery processes through execution of deliverables and special initiatives, and the management of multiple deadlines. Serve as a trusted partner...
Handle day-to-day client inquiries and requests relating to their accounts and transactions. Resolve external and internal inquiries pertaining to J.P. Morgan’s Wholesale Payments core cash products and track and monitor...
Responsible for the Client experience across all aspects of their day- to- day relationship with JPMorgan Payments. Maintain an accurate and active service temperature check for all clients within the...
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