Vice President Technology Support - Major Event Business Engagement jobs at Jpmorgan in Philippines, Cebu City
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Company (1)
Job type
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Job title (1)
Philippines
Cebu City
131 jobs found
18.09.2025
JPM
JPMorgan Customer Service Vice President Bilingual Philippines, Quezon City
Manage a team of Customer Support Associates and collaborate with regional Customer Service leaders. Oversee contact center operations and make strategic decisions. Define and implement action plans to achieve results....
Partner with leadership on a broad range of projects and initiatives of varying complexity inclusive of project tracking, process flows, leading focus groups and training programs, communicating status updates, and...
Workflow management of the required supplier onboarding intake channels, due diligence, approval and provide guidance on operational execution. Central coordination across GSS, adjacent LOBs/Corp Functions and Suppliers. Execute tasks, initiate...
Direct the intake and documentation processes for customer complaints. Develop and implement strategies to resolve complaints efficiently, ensuring adherence to company policies and regulatory standards. Conduct thorough investigations to identify...
Take full ownership and timely resolution of inquiries received via phone, email, and internal case transfer from clients and internal partners. Advocating on behalf of client to ensure client needs...
Lead and conduct analysis and reporting using various data sources to identify optimization, automation and data opportunities, providing actionable insights that shape strategic decisions and measure benefits. Gather information and...
Manage, retain and deepen a portfolio of approximately 100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage...
Manage a team of Customer Support Associates and collaborate with regional Customer Service leaders. Oversee contact center operations and make strategic decisions. Define and implement action plans to achieve results....
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