Technology Support Senior Specialist jobs at Jpmorgan in Philippines, Cebu City
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Company (1)
Job type
Job categories
Job title (1)
Philippines
Cebu City
243 jobs found
15.04.2025
JPM
JPMorgan Account Specialist II - Global Card Operation Philippines, Cebu City
Work Chargeback cases within strict timeframes; failing to do so could potentially result in the financial liability or reputational risk for the business and company. Have high analytical ability given...
Provide telephone hotline and email support to both internal and external JP Morgan customers. Deliver high-quality assistance with a focus on Payments products and technical applications. Coordinate with support functions...
Build out the BSM Admin platform per plans. Lead day-to-day team activities, managing a team of Executive Assistants across one or more LOBs. Act as a strong partner to LOB...
Leading regular market meetings to update staff on operations development, product enhancements, system improvements or problems. Monitoring client reports and investigating changes in revenue, product usage, and outstanding loan issues....
Create PDF batch work for quality control and document repositories. Enter customer and loan details into the loan system. Process payments, rate resets, quote payoffs, and maintenance transactions. Identify and...
Execute client payment requests with 100% accuracy after performing necessary controls. Process and verify requests efficiently to maintain portfolio and escalate aged items. Identify and escalate errors or exceptions promptly....
Works in a call center environment that requires 100% phone-based customer interaction. Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicate with customers in a...
Work Chargeback cases within strict timeframes; failing to do so could potentially result in the financial liability or reputational risk for the business and company. Have high analytical ability given...
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