Fraud Operations Analyst - Fraud/risk Cebu Corporate & Investment Banking jobs at Jpmorgan in Philippines, Cebu City
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Cross train on other queues and serve as a coach. Escalate Merchant case work and possess advanced proficiency with Excel used for problem solving, impact quantification and reporting. Perform quality...
Manage day to day operations of FCPS (Fraud, Claims), including management duties (performance management, staff development, training), operational controls, and adherence to policies and procedures. Provide vision and set direction...
Transactional detail review & analysis. Determination of action based on Specialist review (disposition of cases). Written and Verbal Merchant Communication to support both direct case work and Merchant inquiries. Resolving...
Providing outstanding service to our customers. You will provide timely resolutions to their queries and correspond with them through inbound/outbound calls regarding transactions on their accounts. This includes handling issues...
Works in a call center environment that requires 100% phone-based customer interaction. Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicate with customers in a...
Providing outstanding service to our customers. You will provide timely resolutions to their queries and correspond with them through inbound/outbound calls regarding transactions on their accounts. This includes handling issues...
Provide best-in-class customer service, through phone and chat, handling “everyday banking” issues from the customers, which includes guiding customers how to use our product and technical troubleshooting concerns. Process disputes...
Cross train on other queues and serve as a coach. Escalate Merchant case work and possess advanced proficiency with Excel used for problem solving, impact quantification and reporting. Perform quality...
Find your dream job in the high tech industry with Expoint. With our platform you can easily search for Fraud Operations Analyst - Fraud/risk Cebu Corporate & Investment Banking opportunities at Jpmorgan in Philippines, Cebu City. Whether you're seeking a new challenge or looking to work with a specific organization in a specific role, Expoint makes it easy to find your perfect job match. Connect with top companies in your desired area and advance your career in the high tech field. Sign up today and take the next step in your career journey with Expoint.