Account Supervisor jobs at Jpmorgan in Philippines, Cebu City
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Company (1)
Job type
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Job title (1)
Philippines
Cebu City
27 jobs found
24.06.2024
JPM
JPMorgan Account Supervisor Philippines, Cebu City
Conducts regularly staff meetings, individual coaching conversations and reviews;. Emulates Customer Obsession principles in every decision-making. Makes recommendations on hiring, corrective actions, salary action and promotions;. Forecasts and manages team...
Cross train on other queues. Serve as a coach. Possess advanced proficiency with Excel used for problem solving, impact quantification and reporting. Perform quality monitoring and provide Specialist feedback. Assess...
Specialized expertise of products and services including deposit, credit & treasury. Single Point of Contact coordinates case communication, synchronizes work efforts, and leads execution of product specific offboarding procedures. Optimized...
Manage account initiation, setup, maintenance & closure and ensure all requests related to Account Set Up, Maintenance, Closures, Static Data Maintenance and Entitlements activities for our clients and regional service...
Provide first level contact and resolution to JPMC merchants via email. Track and disposition all incoming email work items. Identify emails requiring second level support and reoute to the appropriate...
Performs Stakeholders/Merchants facing activities through various mediums (Zoom/Email/Phone calls), to successfully execute a request by explaining policies and procedures. Monitor account specialist activities and key performance indicators. Coach and develop...
Execute on business initiatives by creating and maintaining open communication with employees, peers, leadership team and other lines of business. Make informed business decisions using your skill set, subject matter...
Conducts regularly staff meetings, individual coaching conversations and reviews;. Emulates Customer Obsession principles in every decision-making. Makes recommendations on hiring, corrective actions, salary action and promotions;. Forecasts and manages team...
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