Account Supervisor jobs at Jpmorgan in Philippines, Cebu City
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Company (1)
Job type
Job categories
Job title (1)
Philippines
Cebu City
67 jobs found
01.04.2025
JPM
JPMorgan Loan Servicing Supervisor - COS Client Contact Center Philippines, Quezon City
Build knowledge of CTL loans and services. Drive a high level of service and client experience within the team. Support BAU operations and assist the operations manager in resolving complex...
Drive work, manage fast-paced projects, and creatively and pragmatically solve problems. Lead and engage stakeholders across the business in key projects and initiatives, within CAS and across control functions. Facilitate...
Provides coaching and development plan for direct reports (Team Leaders). Ensures Team Leaders are meeting work objectives in an efficient, thorough and productive manner. Ensures employee compensation is reflective of...
Oversee the client experience across all aspects of their day-to-day relationship with JPMorgan Payments, ensuring satisfaction and engagement. Maintain an accurate and active service temperature check for all clients within...
Review and interpret client-executed documentation. Research client documentation for accurate suitability (FINRA Rule 2111). Take ownership to diligently maintain policies and procedures. Serve as the first line of defense for...
Work Chargeback cases within strict timeframes; failing to do so could potentially result in the financial liability or reputational risk for the business and company. Have high analytical ability given...
Conducts staff meetings, individual coaching conversations and reviews regularly. Emulates Customer Obsession principles in every decision-making. Makes recommendations on hiring, corrective actions, salary action and promotions;. Forecasts and manages team...
Build knowledge of CTL loans and services. Drive a high level of service and client experience within the team. Support BAU operations and assist the operations manager in resolving complex...
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