Hr Operations Associate Dutch jobs at Jpmorgan in Netherlands, Amsterdam

As a Payments Sales Associate within our dynamic sales team, you will play a crucial role in supporting Sales Managers in fostering client relationships and promoting cash management sales. Your responsibilities will encompass preparing client research, conducting industry analysis, and managing project assignments. Additionally, you will review and analyze transactional data, providing a unique insight into the client's cash management strategy, account structure, cash flows, product usage, and regional/global treasury setup. Your role will also involve acting as the client's representative in cross-functional partner engagement, ensuring alignment with the broader firm-wide interests and the clients' objectives.

Job Responsibilities

• Support Payment Sales Managers with their client portfolios.
• Understand clients' treasury and cash management structures and objectives.
• Develop knowledge of JPMorgan Payments products, pricing, and billing processes.
• Assist with call preparation, customer research, and client pitch books.
• Prepare account plans, business strategy reviews, and relationship reviews.
• Coordinate with product partners to deliver best-in-class cash management solutions.
• Lead RFP/RFI response coordination with internal teams.
• Contribute to sales and revenue goals through product extensions and growth opportunities.
• Finalize sales through documentation coordination and handoff to implementation teams.
• Help clients navigate the JPMorgan ecosystem as part of the client relationship team.
• Analyze data to identify trends or risk issues and provide actionable recommendations.

Required Qualifications, Capabilities, and Skills

• Excellent verbal and written communication skills in English.
• Ambition, curiosity, and a high degree of diligence and accountability.
• Goal-oriented with innovation and critical thinking skills.
• Project management and meeting coordination skills with senior stakeholders.
• Strong time management, organizational, and planning abilities.
• Ability to build relationships and mobilize internal networks to deliver results.
• Proficiency in Excel, Word, and PowerPoint.

Preferred Qualifications, Capabilities, and Skills

• Relevant experience in Cash Management or Treasury-related roles.

As an Investment Banking Associate within the Benelux M&A and Corporate Finance team, you will play a crucial role in the origination and execution of investment banking mandates across all major product areas.. Under the guidance of senior team leaders, you will manage client transactions from pitch to close, prepare detailed valuation analyses, models and presentations, and devise innovative and creative solutions to complex, real-world business challenges.

You will have significant opportunities to work with expert professionals at the heart of a leading global investment bank and gain exposure to formal training, hands-on learning opportunities, and continuous mentoring and feedback.

Job responsibilities

• Perform detailed valuation analyses, including DCF, trading comparables, transaction comparables and LBO analyses
• Draft presentation materials, management presentations, Board materials, Memoranda, and other presentation materials for use in M&A and capital markets transactions or strategic client dialogue
• Support due diligence, document preparation, negotiation etc. and liaising with relevant counterpart at the client/other advisers (accounting, legal, etc)
• Work with J.P. Morgan product and sector teams

Required qualifications, capabilities, and skills

• Proven full-time Investment Banking or Corporate Finance experience
• Proven financial modelling / valuation skills / analytical skills, with high level of attention to detail
• Knowledge about the transaction cycle of relevant investment banking products
• Demonstrate commitment to a strong teamwork environment
• Being adaptable, flexible and resilient; ability to work self-directed and independently and to multitask on numerous assignments
• Proficiency in MS office applications and relevant knowledge of customary investment banking databases (FactSet, Bloomberg, etc.)

Preferred qualifications, capabilities, and skills

• CFA Level III certification (or similar)
• Outstanding academic qualification
• In-depth understanding of investment banking products
• Experience in dealing with clients and other transactional advisers
• Fluent in English and Dutch

Job Summary

As a Senior Associate – India & ASEAN Corridor within the EMEA Multinationals (MNC) Payments Sales team, you will be tasked with independently managing a client portfolio, with a particular focus on clients headquartered in the ASEAN region. Your responsibilities will include identifying and executing new business opportunities with our global clients, leveraging relationships across North America, EMEA, and APAC. Your role will encompass the management of both existing client relationships and prospective clients.

Job Responsibilities

• Independently manage a portfolio of clients, focusing on their treasury and cash management needs.
• Develop and maintain deep client relationships, understanding their account structure, cash flow, and product usage.
• Lead the preparation and response to Request for Information (RFI) / Request for Proposal (RFP), coordinating with internal teams to complete any ad-hoc analysis (including cost/benefit analysis, pricing and profitability models, etc.)
• Demonstrate expertise in JPMorgan Payments products, pricing philosophy, and billing processes.
• Prepare and lead client meetings, including call preparation, pre-meeting research, and client pitch presentations and develop and execute account plans, business strategy reviews, and relationship reviews.
• Collaborate with product partners to deliver best-in-class solutions and prepare presentations for committee meetings and deal approval forums.
• Stay informed on industry topics and market themes, including competitive analysis and positioning.
• Drive sales and revenue growth by identifying product extensions and growth opportunities, leading complex sales situations.
• Serve as a key point of contact for clients, navigating the JPMorgan ecosystem and ensuring high levels of service support.
• Analyze data to identify trends or risk issues, providing actionable recommendations.
• Oversee new client onboardings, KYC, and business implementation processes to ensure seamless client experiences.

Required Qualifications, Capabilities, and Skills

• Demonstrate excellent verbal and written communication skills (English essential).
• Exhibit a high degree of diligence, personal ownership, and accountability.
• Possess a winning mindset, goal-oriented approach, and the ability to innovate and solve complex problems.
• Manage projects and meetings effectively, coordinating follow-ups with senior stakeholders.
• Demonstrate strong time management, organizational, and planning skills.
• Build and maintain relationships with key stakeholders, mobilizing internal networks to deliver results.
• Navigate and collaborate across the organization to optimize product and service delivery while enhancing client relationships.
• Work effectively under pressure, prioritizing tasks and initiatives independently.
• Proficient in using various PC and internet-based systems, including Excel, Word, and PowerPoint.

As an HR Operations Associate based in Amsterdam, you will manage HR operations activities across Belgium and the Netherlands. You will collaborate closely with HR functions, oversee centralized execution, perform local activities, and serve as a subject matter expert in complex cases. Your role will involve building strong relationships and partnering with various HR teams, business units, and functional colleagues to ensure consistency and implement best practices.

Job Responsibilities

• Collaborate with HR stakeholders to ensure accurate and timely execution of HR operations in both locations.
• Handle employee queries via the HR query tool and mailboxes, coordinating resolutions and managing escalations.
• Work closely with the payroll team to provide input and oversight on monthly payroll.
• Assist with new joiners, transfers, and mobility movers, including Day 1 HR induction.
• Manage documentation related to local activities, coordination of records management, ensure firm’s requirements are applied in the creation, storage, retention, and destruction of JP Morgan records. Ensure correct filing protocol using the firm’s approved data storage tools.
• Provide support and risk & control oversight by ensuring compliance with regulatory reporting obligations, while assisting with audit preparation and actively participating in both external and internal audits.
• Manage both short and long-term employee absences in partnership with the occupational health service. This role involves overseeing reintegration processes and providing guidance and support to managers throughout these procedures.
• Ensure compliance with global data privacy requirements and provide legal and regulatory expertise for the Belgium/Netherlands region.
• Ensure detailed Standard Operating Procedures are documented for all work streams.
• Identify and implement process enhancements through digitalization and automation and
• Develop and maintain HR reports, dashboards, and analytics to support operations and initiatives and engage in HR projects and new book of work items, as required.

Required Qualifications, capabilities, and skills

• 3+ years of HR experience.
• Strong knowledge of Dutch and Belgian labor laws and market practices.
• Ability to prioritize and meet deadlines in a matrixed environment.
• Experience in planning and executing projects related to recruitment, onboarding, payroll, and legal changes.
• Strong interpersonal and communication skills, with the ability to work autonomously.
• Ability to build strong partnerships with colleagues and external partners.
• Fluent in English and Dutch

Preferred Qualifications, capabilities, and skills

• Experience with HR systems and tools for process improvement experience, preferably in an international, matrix-managed company.
• Strong analytical skills with the ability to interpret data and provide insights.
• Proven ability to work collaboratively in a multicultural environment.
• French language would be a plus

**This role is for implementing client business and not for HR onboarding. Please do not apply if you are expecting this to be an HR Onboarding role.**

As a French speaking International Onboarding Specialist (IOS) in our Commercial Bank onboarding team, you will be able to develop your skills in coordinating all aspects of client onboarding experience, which includes account opening, set-up of treasury and liquidity products and services along with supporting client coverage teams in the fulfilment of AML/KYC requirements. You will support delivery of extensive solutions to meet our clients' domestic and international financial needs.

Job responsibilities

• Acts as a single point of contact responsible for the end to end client experience and satisfaction during the international onboarding process, for global and complex requests
• Is responsible for multi-entity, multi-jurisdiction client onboarding and product & service implementations
• Collaborates with the client and coverage team to develop and execute an implementation project plan, establishing clear expectations and providing transparency of timelines using project management principles and practices
• Contributes to identification, transparency, escalation, and resolution of risks and issues to closure
• Manages and coordinates client and internal partner communication and status updates
• Works closely with operations partners to establish the required services and test to completion
• Supports Sales partners and the sales process with RFP responses, client presentations and in person client visits
• Uses creative problem solving and solid decision making abilities
• Adheres to policy and procedures and international and domestic regulatory requirements
• Provides Subject Matter Expertise to partners and clients for international regulatory requirements, products & services, documentation and Regional/Country KYC requirements

Required qualifications, capabilities, and skills

• Applicants should be fluent in English (written & spoken) and in French (written & spoken)
• Strong business experience, including client facing roles
• BA/BS Degree (HBO)
• Proven capability of applying project management methodology to develop an implementation plan and execute deliverables
• Ability to soundly execute quantitative and qualitative analysis, draw salient conclusions and present information in a concise and effective manner
• Strong organizational skills both personally and across the working team to meet deadlines in a fast paced environment (time management and attention to detail)
• Strong interactive personal and communication skills and ability to influence others for positive results
• Experienced problem solver and critical thinker, adaptable to a changing, dynamic work environment
• Ability to take ownership, manage through conflict and mobilize internal resources
• Commitment to working in a diverse environment and supporting the firm’s diversity programs

Preferred qualifications, capabilities, and skills

• Experience of international KYC/regulatory requirements
• Global Cash Management process knowledge
• International work experience
• Industry certifications (CAMs, PMP, CTP, PRINCE 2, SWIFT)
• Additional European languages are beneficial