Securities Services - Client Solutions Manager – Vice President jobs at Jpmorgan in Japan, Tokyo

Job Summary:

As a Compliance Officer in South Africa, reporting to and supporting the Head of Compliance for Sub-Sahara Africa, Israel, and Mauritius based in Johannesburg, you will play a key advisory role in JSE and Over the Counter regulations. We are seeking a seasoned Global Markets Compliance professional who meets the qualification requirements across the JSE markets. You will collaborate effectively with Line of Business (LOB) and global/regional Compliance teams, including Internal Audit, Operational Risk, and other Control functions. This role demands strong expertise in compliance risk management and knowledge of the applicable regulatory landscape in the financial services sector.
In this role, you will provide comprehensive compliance coverage across multiple areas, serving as the team's subject matter expert for specific regulations including the Banks Act, Conduct Standard for Banks, Financial Markets Act, Financial Markets Regulations, Financial Sector Regulations Act, FAIS Act, Financial Intelligence Centre Act, and JSE Rules and Directives. You will execute core practices such as governance and oversight, regulatory management, regulator engagements, policies and procedures, training and awareness, monitoring and testing, issue management, risk assessment and reporting, and risk control self-assessment. Experience in dealing with key regulators is essential, and participation in industry associations and forums will be advantageous.

Job Responsibilities:

• Provide comprehensive compliance coverage across multiple areas, serving as the team's subject matter expert for specific regulations.
• Execute core practices: governance and oversight, regulatory management, regulator engagements, policies and procedures, training and awareness, monitoring and testing, issue management, risk assessment and reporting, and risk control self-assessment.
• Develop compliance risk management plans (CRMPs), maintain regulatory inventories, and process JSE, ODP, and FSP registrations for regulated roles.
• Conduct analysis to identify major issues and actionable opportunities, design solutions, and quantify financial impact.
• Develop presentations for management, stakeholders, and regulators to communicate issues, recommendations, and initiative status.
• Identify potential concerns and control issues, determine root causes, and ensure stakeholders implement corrective actions.
• Conduct ongoing compliance monitoring activities, participate in special projects, and conduct investigations on suspicious activity and/or market abuse.
• Challenge the status quo by providing critical thinking and decision-making capabilities to identify problems and propose solutions.
• Prepare advice and guidance on regulatory and firm policy issues, and alert management on any risk.
• Participate in industry forums, report regulatory developments to relevant committees, and support strong regulatory relationships.
• Provide real-time regulatory advice and decisions in high-pressure situations.

Required Qualifications, Capabilities, and Skills:

• Derivatives product module (SAIFM)
• Bond product module (SAIFM)
• Introduction to Financial Markets (SAIFM)
• Regulations & Ethics of South African Markets (SAIFM)
• Strong understanding of Markets Products
• Demonstrated ability to partner with stakeholders on projects.
• Strong written and oral executive-level communication skills.
• Experience with risk and controls.
• Detail-oriented with high attention to detail and quality in work products.
• Excellent analytical skills.
• Bachelor's degree with professional certification, with a minimum of 5 years of compliance or related risk management experience.

Preferred Qualifications, Capabilities, and Skills:

• Experience in dealing with key regulators.
• Participation in industry associations and forums.
• Strong expertise in compliance risk management.
• Knowledge of the applicable regulatory landscape in the financial services sector.

As an Associate in the Client Reporting team in Asset Management, you will play a key role in managing complicated client requests. You will take part to develop and implement progressive automation strategy. Also, you will be responsible for identifying opportunities and challenges, as well as finding creative and pragmatic solutions and delivering results promptly for our clients. You are also expected to have a good understanding of the local requirements of the industry and clients.

Job Responsibilities:

• Consolidate the book of work from various internal partners including: Marketing, Investment Specialists, Operations, and Client Services into a centralized Center of Excellence for Reporting and Publishing
• Review and revamp existing process to achieve efficiencies ie Python automation
• Structure proper documentation on an ongoing basis. Ensure a high and consistent standard of quality deliverables to our clients
• Partner with key regional stakeholders, including Investment Desks, Technology, Portfolio Analysis Group, Marketing and Operations to drive client satisfaction and a consistent client experience

Required qualifications, capabilities and skills:

• Excellent writing skills in Japanese & English; fluent spoken Japanese & English
• Sensitivity to different cultures and working styles; ability to navigate seamlessly both across countries within APAC, and with the wider global organization
• Confidence to work directly with stakeholders at all levels
• Outstanding accuracy and attention to detail; strong numeracy
• Ability to work under pressure, and with flexibility, to meet tight deadlines
• Microsoft Word, PowerPoint, Excel and Outlook skills (intermediate/advanced)
• University degree

Preferred qualifications, capabilities and skills:

• Experience with change management
• High interest in automation

As a Associate/Vice President in the Investor Relations team, you will be responsible for managing the end-to-end execution of conferences, forums, investor tours, roadshows, bespoke trips and other ad hoc Investor Access events.

Job Responsibilities

• Schedule Investor Relations (IR) meetings with investors and corporates.
• Initiate and manage the end-to-end execution of conferences, forums, investor tours, roadshows, bespoke trips, and other ad hoc Investor Access events.
• Prepare event invitations, meeting schedules, and marketing materials as required.
• Collaborate closely with the equity research, sales, regional investor access teams, and other divisions of the firm to develop investor access strategy and content across different products.
• Develop relationships with investors and corporate management by promoting investor access products.
• Adhere strictly to meeting protocols, including cost-saving measures, legal and compliance, risk policies, and contract approvals.
• Set up event details in our event management systems and market the event to our regional equity sales and research teams.
• Provide onsite support at events, including monitoring meeting attendance and producing post-event reporting.

Required qualifications, capabilities, and skills

• 3+ years of experience as a corporate access
• Strong interpersonal skills and ability to multi task
• Ability to thrive on the challenge of competitive pressures and remain focused on client needs
• Ability to interact comfortably with business clients and management
• Positive attitude with the ability to work to tight project timelines in a dynamic environment
• Excellent communication skills in written and spoken both English and Japanese

Preferred qualifications, capabilities, and skills

• Team player
• Highly organized and detail-oriented

As a Vice President in the Wholesale Credit Risk team, you will be at the forefront of executing transactions across derivatives, liquidity and cash management products, vanilla and structured loans, as well as acquisition & leveraged finance. You will be working closely with our business partners from various sectors including Global Investment Banking, Commercial Banking and Corporate Banking as well as Markets and Securities Services and Global Payments. Your role will be pivotal in promoting credit analytics including risk rating determination, industry assessment with a key focus on due diligence, structuring, negotiation, documentation, and approval of transactions. You will also be responsible for the ongoing credit monitoring and review work for all client facilities, providing you with a diverse and dynamic work environment.

Job responsibilities

• Be responsible for ongoing supervision and management of an assigned portfolio of corporate and institutional clients across a range of industries
• Take a lead role in the due diligence, structuring and documentation for transactions
• Conduct detailed review of forward-looking credit analysis, along with necessary financial modelling, to provide insight into clients’ industries and the key business and financial risks they face
• Exercise a meaningful credit approval authority
• Interact closely with transaction stakeholders including client coverage and product bankers, credit executives and legal counsel
• Review various credit and regulatory reporting requirements
• Mentor and develop junior Wholesale Credit Risk team members
• Track market and industry developments and their impact on clients
• Recommend and monitor internal credit ratings; and
• Support the team with ongoing ad-hoc initiatives and work streams

Required qualifications, capabilities and skills

• At least 6 years’ experience gained in a credit risk or credit analysis role within corporate, institutional and/or investment banking
• Strong credit risk analysis skills covering both qualitative and quantitative analysis
• Strong understanding of products across loans, derivatives and liquidity and cash management products as well as related documentation
• Ability to take an active role in identifying key issues and concerns relating to clients, their industries and transaction structures
• Written and verbal communication in Japanese as well as in English is a requisite, along with strong interpersonal skills
• Ability to demonstrate good time management and clarity in thinking when dealing with multiple work streams in a fast-paced environment
• Ability to foster relationships and confidently interact with origination teams and other internal stakeholders

Preferred qualifications, capabilities and skills

• Highly proficient in Microsoft Excel with an ability to navigate through financial models, as well as other Microsoft programs (PowerPoint, Word, Outlook etc.)
• Undergraduate degree or post graduate qualifications in accounting, business, finance, or a quantitative related discipline

Job responsibilities

• Assist in developing and managing project plans, timelines, coordinating with cross-functional teams to support project objectives.
• Prepare and coordinate materials, plans, and presentations for governance meetings, stakeholder engagements, and executive updates
• Facilitate effective communication and escalation processes regarding program status, implementation plans, management issues, priorities, and risks
• Influence and drive strategic change incorporating business, market and client requirements.
• Engage in communicating with local and regional stakeholders and proactive relationship management with internal and/or external parties
• Assist in operations initiatives and provide a focus around automation, utilizing various tools to enhance operational efficiency, with a comprehensive understanding of end to end processes.
• Assist in design, develop and coordinate the oversight and governance framework by updating policies and procedures to comply with local regulations and implementing and monitoring internal controls to ensure compliance

Required qualifications, capabilities, and skills

• At least 2 years of experience in the financial operations and/or project management related roles
• Excellent interpersonal communication skills with fluency in both Japanese and English, being able to foster complex conversations with all levels of people (internally and externally, local and international)
• Excellent team member who can cultivate an inspiring team environment with an open communication culture
• Ability to demonstrate high risk awareness, operational control, problem solving and process improvement experience
• Issue handling skills is extremely important, from detection to escalation, root-cause analysis, implementation of corrective and preventative actions
• Advanced skills in using Microsoft Office tools (Excel, Access and PowerPoint)
• Strong analytical, problem-solving, and communication skills, both written and verbal
• Ability to prioritize and manage multiple projects, ensuring accountability and issue resolution, and work under pressure and meet tight deadlines
• Strong organizational skills and attention to detail
• Demonstrated experience and current working knowledge of operations processes and deliverables
• Experience in delivering strategic projects with impactful results

Preferred qualifications, capabilities, and skills

• Prior experience in Asset Management firms will be a plus

As a Client Operations Associate in Agency Securities Finance Operations, you will be instrumental in building strong client relationships and ensuring consistent service quality. You will collaborate with partners across our Commercial & Investment Bank to enhance client-centricity and overall service excellence. Your role involves providing equity and fixed income securities to broker dealers, facilitating their trading strategies. With access to 5 trading desks globally, you will be part of a team offering 24-hour service in 37 different markets.

Job Responsibilities

• Manage Agency Securities Finance Clients effectively
• Represent the Client within JPMorgan to ensure alignment with specific program parameters and reporting requirements
• Represent JPMorgan agency lending’s service delivery to the client
• Act as the primary entry point for client inquiries, concerns, and requests
• Promote escalation of client service delivery issues to relevant internal JPMorgan parties for timely resolution
• Participate in regular internal non-lending specific JPM client virtual team or health check meetings as required
• Collaborate with Securities Lending Onboarding for incremental on-boarding and off-boarding, ensuring timely and accurate updates
• Lead client training sessions on-site and online related to JPMorgan Access, promoting full self-service
• Produce Client Performance decks, including executive summary, commentary, charts, graphs, and benchmarking data
• Prepare client reporting to ensure alignment with client deliverables and expectations

Required qualifications, capabilities and skills

• Sound knowledge of Global Financial Markets
• Minimum 5 years of client facing experience
• Proven track record in a busy / dynamic operations environment with an ability to work under pressure and to strict deadlines
• Good understanding of Microsoft Excel
• A strong controls focus
• Fluency in English and Japanese is required both speaking and written

Preferred qualifications, capabilities and skills

• Experience in Securities Lending, Collateral Management, Settlements or Trade Support/Middle Office roles
• Exposure to digital tools such as Alteryx, Xceptor, Tableau and Python
• Understanding of the workflows of a custodian
• Bachelor degree or above preferred

As a Vice President in the JPMorgan Markets and Securities Services Legal team, you will provide legal support for our Markets and Securities Services businesses in Japan and cross-border. You will collaborate with local and global teams to ensure compliance with evolving laws and regulations, offering legal advice and contributing to policy development. This role is ideal for a motivated lawyer looking to advance their career in a dynamic and challenging environment. If you meet the qualifications and are ready to take on new challenges, we encourage you to apply.

Job responsibilities

• Provide legal analysis and support to JPMorgan's Markets and Securities Services businesses in Japan and cross-border, covering both transactional and non-transactional matters, including regulatory and general corporate affairs
• Review, draft, and negotiate transactional and other documents related to the covered businesses in Japan and cross-border
• Analyze relevant laws and regulations to evaluate their impact on the covered businesses and advise on regulatory aspects
• Collaborate with local and global Business, Compliance, and Controls teams on legal and regulatory matters, both originating in Japan and cross-border, to identify and implement policy, process, and procedural changes ensuring compliance with evolving laws and regulations
• Offer legal advice and contribute to policy development for local, regional, and global new business initiatives, products, templates, and platforms, representing the covered businesses in Japan
• Participate in domestic, regional, and global project teams related to regulatory developments, requests, exams, and audits
• Assist colleagues with expertise in ISDA-related documentation and structured note and repackaging documentation
• Contribute to developing a disciplined control environment within JPMorgan, identifying and mitigating legal and other risks
• Manage outside counsel in connection with the above work streams

Required qualifications, capabilities, and skills

• Admission to practice law in Japan with 3 years of relevant experience at a top-tier law firm or financial institution
• Strong drafting, negotiation, and legal analytical skills with attention to detail
• Excellent communication and interpersonal skills, with the ability to work effectively in a cross-functional and cross-locational team to achieve common goals
• Effective problem-solving skills, strong multi-tasking abilities, proactive self-starter, and ability to deliver high-quality results under tight deadlines
• Proficiency in Microsoft Word, PowerPoint, and Excel
• Native in Japanese and fluency in English, both written and spoken

Preferred qualifications, capabilities, and skills

• Experience in Markets businesses, including structured products (such as structured notes and repackagings) and OTC derivatives or other transactional documentation across various asset classes (equity, fixed income, foreign exchange, commodities), and associated regulatory issues.
• Eagerness and flexibility to engage with new challenges and issues, including new legal topics/areas.
• Strong research and/or transaction management skills