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Project Manager - Change Management jobs at Jpmorgan in India, Mumbai

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India
Mumbai
191 jobs found
18.09.2025
JPM

JPMorgan Client Service Manager II India, Maharashtra, Mumbai

Limitless High-tech career opportunities - Expoint
Lead the implementation of defined goals and objectives, aligning team resources and operations with organizational goals, and ensuring the delivery of high-quality client service. Utilize advanced anti-fraud awareness to detect...
Description:
As a Client Service Manager II within JPMorganChase, you will lead a team to deliver exceptional customer service and operational support. Your role involves planning, managing client relationships, and addressing inquiries. You will utilize your anti-fraud expertise to protect clients and the institution. Your knowledge of market products and process automation will drive efficiency. You will manage change and resolve conflicts to achieve team objectives.
Job responsibilities
  • Lead the implementation of defined goals and objectives, aligning team resources and operations with organizational goals, and ensuring the delivery of high-quality client service.
  • Utilize advanced anti-fraud awareness to detect and prevent fraudulent transactions, safeguarding the financial and reputational integrity of both the client and the institution.
  • Drive process automation initiatives, leveraging systems architecture and automation technologies to enhance operational efficiency and service delivery.
  • Manage internal stakeholder relationships, influencing decision-making processes and aligning team objectives with broader organizational goals.
  • Oversee conflict resolution within the team and with clients, employing effective negotiation strategies to ensure win-win outcomes.
Required qualifications, capabilities, and skills
  • 4 or more years of experience in managing customer service teams, with a focus on operational tasks and relationship management.
  • Demonstrated proficiency in planning, with a track record of making decisions on resource allocation to achieve organizational objectives.
  • Knowledge in implementing anti-fraud strategies to detect and prevent fraudulent transactions, protecting both the client and the institution.
  • Proven experience in process automation, with the ability to articulate and apply systems architecture and automation technologies for operational efficiency.
  • Proficient in conflict management, with the ability to facilitate discussions and create win-win solutions using collaboration or negotiation strategies.
Preferred qualifications, capabilities, and skills
  • Experience in the banking or financial services industry, particularly within a commercial or investment banking environment.
  • Strong leadership and team management skills, with the ability to inspire and motivate a team to achieve high performance.
  • Strong analytical and problem-solving skills, with the ability to assess complex situations and develop effective solutions.
  • Familiarity with banking software and systems, as well as proficiency in using data analytics tools to drive decision-making.
  • A mindset focused on continuous improvement, with the ability to identify opportunities for process enhancements and implement changes effectively.
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18.09.2025
JPM

JPMorgan Control Management- Associate India, Maharashtra, Mumbai

Limitless High-tech career opportunities - Expoint
Coordinate and enhance the Compliance and Operational Risk Evaluation (CORE) process across Payments Business & Operations stakeholders. Collaborate with Payments Control Managers to address and track remediation of risk, compliance,...
Description:

Job Summary:

As a Risk & Controls Associate in the Payments CORE Program team, you will support the CORE/RCSA program, focusing on data quality analysis, CORE upkeep and global collaboration with Control Managers. You will be instrumental in driving improvements and ensuring compliance with firmwide standards.

Job Responsibilities:

  • Coordinate and enhance the Compliance and Operational Risk Evaluation (CORE) process across Payments Business & Operations stakeholders.
  • Collaborate with Payments Control Managers to address and track remediation of risk, compliance, and control issues.
  • Interpret and disseminate Firmwide CORE Standards and Procedures to Control Managers.
  • Undertake various Risk and Control Program initiatives and present the outcome to senior stakeholders
  • Review and close out all Program and self-identified CORE hygiene items.
  • Become a subject matter expert in the CORE application and provide guidance to Control Managers.
  • Support data quality analysis and reporting as needed.
  • Assist with control issues, ensuring appropriate prioritization and escalation.
  • Conduct qualitative assessments on high-risk compliance and control areas.
  • Communicate regularly with key stakeholders.

Required Qualifications, Capabilities, and Skills:

  • Strong analytical skills and experience in data analysis.
  • Familiarity with Risk and Control Assessment processes.
  • Self-starter with the ability to multitask and work independently.
  • Excellent organizational skills and attention to detail.
  • Strong interpersonal and teamwork skills.
  • Demonstrated initiative, ownership, and accountability.
  • Proficient in oral and written communication and presentation.
  • Advanced knowledge of MS Office, particularly MS Excel.

Preferred Qualifications, Capabilities, and Skills:

  • Experience in Operational Risk and Controls with working knowledge of CORE preferable.
  • Ability to drive CORE related agenda and deliverables.
  • Experience in developing partnerships with global teams.
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18.09.2025
JPM

JPMorgan Product Manager India, Maharashtra, Mumbai

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Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems. Creates secure and high-quality production...
Description:

Job responsibilities

  • Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
  • Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
  • Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
  • Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
  • Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
  • Contributes to software engineering communities of practice and events that explore new and emerging technologies
  • Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

  • Formal training or certification on Software Engineering concepts and proficient applied experience
  • Hands-on practical experience in system design, application development, testing, and operational stability.
  • Experience in developing, debugging, and maintaining code in a large corporate environment.
  • Proficient in coding in Python.
  • NodeJS, React for UI development.
  • Databases (Eg: CockroachDB, PostgreSQL)
  • Overall knowledge of the Software Development Life Cycle
  • Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
  • Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence tools, etc.)

Preferred qualifications, capabilities, and skills

  • Django/Flask/Fast API Framework for Python
  • Messaging service (Eg: Kafka/RabbitMQ or any other messaging queue).
  • MongoDB and Ops Manager
  • Exposure to cloud technologies
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18.09.2025
JPM

JPMorgan Controls Manager Associate India, Maharashtra, Mumbai

Limitless High-tech career opportunities - Expoint
Facilitate the identification and assessment of compliance and operational risks, applying your knowledge of anti-fraud awareness and cybersecurity. Develop and implement effective control strategies to mitigate identified risks, utilizing your...
Description:
As a Control Manager within JPMorganChase, you will play a crucial role in identifying and mitigating compliance and operational risks. You will collaborate with business executives to design and implement effective control strategies, ensuring our operations are secure and efficient. Your work will directly contribute to the firm's success and help maintain our reputation for excellence.This role is integral to maintaining a strong control environment and driving continuous improvement.
Job responsibilities
  • Facilitate the identification and assessment of compliance and operational risks, applying your knowledge of anti-fraud awareness and cybersecurity.
  • Develop and implement effective control strategies to mitigate identified risks, utilizing your skills in process improvement and project management.
  • Conduct regular monitoring and assessment of the business's compliance and operational risk and control environment, leveraging your data & tech literacy skills.
  • Collaborate with business executives to promote early compliance and operational risk identification, utilizing your skills in internal stakeholder management and conflict management.
  • Present findings and recommendations to senior management and stakeholders, applying your presentation skills and listening & questioning abilities.
  • Drive continuous improvement in risk management practices.
Required qualifications, capabilities, and skills
  • Demonstrated ability in control management, with a focus on identifying and assessing compliance and operational risks, showcasing skills equivalent to 7+ or more years of proven experience in developing effective control strategies.
  • Experience in monitoring and assessing risk and control environments, with advanced analytical, technical, and problem-solving skills.
  • Strong skills in collaborating with business executives and managing conflicts, along with strong internal stakeholder management and conflict management skills.
  • Proficiency in creating and delivering impactful presentations and in process improvement and project management.
  • Ability to effectively manage conflicts and collaborate with stakeholders to drive compliance initiatives and ensure alignment with industry standards.
Preferred qualifications, capabilities, and skills
  • Capability to apply AI/ML concepts to support risk management applications and enhance decision-making processes.
  • Developing skills in automation to improve control operations and boost efficiency.
  • Strong digital literacy for the effective use of digital tools and platforms in control frameworks.
  • Emerging ability to influence stakeholders in implementing compliance strategies and fostering collaboration.
  • Proficiency in quantitative reporting to inform risk assessment and effectively present findings.
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17.09.2025
JPM

JPMorgan Associate - Office Senior Country Business Manager/COO India, Maharashtra, Mumbai

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Execute new business strategies, strategic initiatives, or platforms, aligning business and support functions (Finance, Tech, Ops, Legal, Compliance). Optimize 'bottom line' business performance by driving key initiatives & KPI’s. Identify,...
Description:

Job Summary:

As an Associate in the Senior Country Business Manager (SCBM)/ COO Office, you will require to have an understanding of financial and operational governance, risk management, and strategic planning to support the CEO/SCO and other senior leaders in achieving the organization's objectives.

Job Responsibilities:

  • Execute new business strategies, strategic initiatives, or platforms, aligning business and support functions (Finance, Tech, Ops, Legal, Compliance).
  • Optimize 'bottom line' business performance by driving key initiatives & KPI’s
  • Identify, escalate, and mitigate business risks that could impair our ability to do business, such as legal, tax, regulatory, capacity issues etc.
  • Analyze financial performance, including expenses; identify productivity initiatives and drive implementation.
  • Partner with the Business, Operations, and Technology in defining future workflows and implementing related technology and projects to meet evolving market requirements.
  • Collaborate with relevant stakeholders (CAO functions) location driven strategy
  • Maintain the location's operational strategies and ensure the smooth operation and appropriate coordination of all businesses and infrastructure functions.
  • Help communicate business strategy, performance and priorities to stakeholders
  • Prepare documents, materials for senior management meetings.
  • Improve the client experience with local LOBs (e.g., improve onboarding, ensure cross-business client service issues are addressed and resolved in a timely manner).
  • Ensure a strong understanding among local LOBs of revenue and expense goals, actual performance, client planning/prioritization, control environment, and cross-LOB gaps and opportunities.

Required Qualifications, capabilities and skills:

  • Postgraduate (preferred)/Graduate degree in Business, Finance, Economics, or a related area.
  • Highly motivated self-starter with excellent time management and prioritization skills.
  • Ability to present well to senior and business heads.
  • Strong internal relationship-building skills across a broad range of functions.
  • Self-motivated, tenacious, and able to work independently.
  • Excellent written and oral communication skills.
  • Ability to define and deliver a strategic agenda across multiple groups.
  • Strong analytical and problem-solving skills with the ability to analyze large data sets and present conclusions concisely.
  • Attention to detail with a logical thought process.
  • Ask questions, maintain a pro-active and problem-solving mindset with ability to identify, clearly present and implement well defined solutions
  • Strong organizational and time management skills; extremely versatile; ability to prioritize requests; comfortable managing the demands of multiple deliverables running at the same time
  • Enthusiastic, self-motivated and effective under pressure. Energetic and dynamic in style.

Preferred Qualifications, capabilities and skills:

  • 5-6 Years of experience with minimum 2-3 years’ experience in Business Management or COO Organization (preferred).
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17.09.2025
JPM

JPMorgan Asset Management Business -Associate India, Maharashtra, Mumbai

Limitless High-tech career opportunities - Expoint
Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis. Organize complex information in a strategic and compelling way, demonstrating strong...
Description:

Job responsibilities

  • Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis
  • Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques
  • Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards
  • Communicate effectively with key business partners to understand projects and drive next steps
  • Project manage and deliver key work streams and tasks
  • Identify key business risks on the platform and drive resolution of mitigating controls
  • Support audit, regulatory and compliance deliverables; help drive specific action plans and deliverables within the Risk Control Self-Assessment (RCSA) framework
  • Coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions
  • Collect and maintain internal resources and documentation on collaboration sites such as SharePoint
  • Participate in collaborative initiatives with team members and global managers, looking for ways to continually simplify, improve, and add value to existing business processes

Required qualifications, capabilities, and skills

  • Bachelor’s degree in Business, Finance, Economics, or other related area
  • Prior experience in Business Management or COO role
  • Proven experience delivering timely, high quality presentations and/or reporting for various projects and stakeholders. Attention to detail is a must with continuous focus on design excellence
  • Demonstrated ability in dealing with different stakeholder groups and driving the agenda
  • Excellent communication, organization and project management skills
  • Ability to articulate and demonstrate thoughtful rationale in design decisions
  • Intermediate to advanced level ability expected in all MS Office tools (Excel, PowerPoint, Pivot Tables)
  • Self-motivated, tenacious and able to work with high degree of independence
  • Excellent written and oral communication skills
  • Strong time management and prioritization skills
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17.09.2025
JPM

JPMorgan Compliance Risk Management Lead - Vice President India, Maharashtra, Mumbai

Limitless High-tech career opportunities - Expoint
Responsible for implementation of compliance framework for JPMIPL. Act as the Compliance Officer and Principal officer for JPMIPL. Responsible for regulatory guidance and advisory to the business/operations teams and other...
Description:

Job summary:

As the Compliance Risk Management Lead in the Compliance team, you will be responsible for regulatory Compliance Coverage for JP Morgan India Pvt. Ltd.

Job responsibilities:

  • Responsible for implementation of compliance framework for JPMIPL.
  • Act as the Compliance Officer and Principal officer for JPMIPL.
  • Responsible for regulatory guidance and advisory to the business/operations teams and other stakeholders regarding regulatory changes as well as existing regulations.
  • Evaluate compliance with relevant regulations, including AML, KYC (impacting the regulatory licenses held by JPMIPL), monitor and identify issues or gaps.
  • Provide updates to the board on regulatory developments
  • Engage with SEBI, Exchanges and relevant regulatory authorities for exam/ inspection and other RFIs as well as for regulatory clarifications.
  • Participate in various advocacy initiatives with SEBI and exchanges.
  • Handle the escalation of alerts from Trade surveillance team as well as alerts from exchanges.
  • Review policies pertaining to JPMIPL based on regulatory changes / requirements.
  • Work with various regional teams and provide them with necessary updates regarding local regulations.
  • Represent compliance on various legal entity governance forums

Required qualifications, capabilities, and skills:

  • Bachelor’s Degree in Finance, Economics, Statistical Mathematics, Data Science or equivalent/related disciplines
  • 10 plus years of experience in the Financial Services Industry with a demonstrated track-record experience and knowledge of Broking and Investment Banking compliance, including proficient understanding of India AML/CFT regulations and requirements

Preferred qualifications, capabilities, and skills:

  • Chartered Accountant, Master’s degree, LLB, Company Secretary or other closely related professional qualification will be beneficial.
  • Experience in handling regulatory investigations is an advantage

Competencies:

  • Ability to develop and maintain productive relationships with key internal clients across all levels.
  • A solution driven approach, with exemplary problem solving skills;
  • Good analytical ability.
  • Ability to own, deep-dive and/or investigate issues and can derive solutions independently, ultimately ensuring successful implementation or resolution
  • Experienced with Mantas, technology driven case management tool and/or technology will be preferred and require proficiency in MS Office (Outlook, Excel, Word, PowerPoint etc.), and the experience to handle large volumes of quantitative data
  • Ability to work effectively alone and as part of a team, at a local and regional level
  • Strong interpersonal or client management skills required to work effectively, influence and/or negotiate desired outcomes with multiple stakeholders and/or senior management
  • Good written and verbal communication skills.
Show more

These jobs might be a good fit

Limitless High-tech career opportunities - Expoint
Lead the implementation of defined goals and objectives, aligning team resources and operations with organizational goals, and ensuring the delivery of high-quality client service. Utilize advanced anti-fraud awareness to detect...
Description:
As a Client Service Manager II within JPMorganChase, you will lead a team to deliver exceptional customer service and operational support. Your role involves planning, managing client relationships, and addressing inquiries. You will utilize your anti-fraud expertise to protect clients and the institution. Your knowledge of market products and process automation will drive efficiency. You will manage change and resolve conflicts to achieve team objectives.
Job responsibilities
  • Lead the implementation of defined goals and objectives, aligning team resources and operations with organizational goals, and ensuring the delivery of high-quality client service.
  • Utilize advanced anti-fraud awareness to detect and prevent fraudulent transactions, safeguarding the financial and reputational integrity of both the client and the institution.
  • Drive process automation initiatives, leveraging systems architecture and automation technologies to enhance operational efficiency and service delivery.
  • Manage internal stakeholder relationships, influencing decision-making processes and aligning team objectives with broader organizational goals.
  • Oversee conflict resolution within the team and with clients, employing effective negotiation strategies to ensure win-win outcomes.
Required qualifications, capabilities, and skills
  • 4 or more years of experience in managing customer service teams, with a focus on operational tasks and relationship management.
  • Demonstrated proficiency in planning, with a track record of making decisions on resource allocation to achieve organizational objectives.
  • Knowledge in implementing anti-fraud strategies to detect and prevent fraudulent transactions, protecting both the client and the institution.
  • Proven experience in process automation, with the ability to articulate and apply systems architecture and automation technologies for operational efficiency.
  • Proficient in conflict management, with the ability to facilitate discussions and create win-win solutions using collaboration or negotiation strategies.
Preferred qualifications, capabilities, and skills
  • Experience in the banking or financial services industry, particularly within a commercial or investment banking environment.
  • Strong leadership and team management skills, with the ability to inspire and motivate a team to achieve high performance.
  • Strong analytical and problem-solving skills, with the ability to assess complex situations and develop effective solutions.
  • Familiarity with banking software and systems, as well as proficiency in using data analytics tools to drive decision-making.
  • A mindset focused on continuous improvement, with the ability to identify opportunities for process enhancements and implement changes effectively.
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