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Investment Information Services - Program Manager Vice President jobs at Jpmorgan in India, Mumbai

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India
Mumbai
282 jobs found
18.09.2025
JPM

JPMorgan Client Service Manager II India, Maharashtra, Mumbai

Limitless High-tech career opportunities - Expoint
Lead the implementation of defined goals and objectives, aligning team resources and operations with organizational goals, and ensuring the delivery of high-quality client service. Utilize advanced anti-fraud awareness to detect...
Description:
As a Client Service Manager II within JPMorganChase, you will lead a team to deliver exceptional customer service and operational support. Your role involves planning, managing client relationships, and addressing inquiries. You will utilize your anti-fraud expertise to protect clients and the institution. Your knowledge of market products and process automation will drive efficiency. You will manage change and resolve conflicts to achieve team objectives.
Job responsibilities
  • Lead the implementation of defined goals and objectives, aligning team resources and operations with organizational goals, and ensuring the delivery of high-quality client service.
  • Utilize advanced anti-fraud awareness to detect and prevent fraudulent transactions, safeguarding the financial and reputational integrity of both the client and the institution.
  • Drive process automation initiatives, leveraging systems architecture and automation technologies to enhance operational efficiency and service delivery.
  • Manage internal stakeholder relationships, influencing decision-making processes and aligning team objectives with broader organizational goals.
  • Oversee conflict resolution within the team and with clients, employing effective negotiation strategies to ensure win-win outcomes.
Required qualifications, capabilities, and skills
  • 4 or more years of experience in managing customer service teams, with a focus on operational tasks and relationship management.
  • Demonstrated proficiency in planning, with a track record of making decisions on resource allocation to achieve organizational objectives.
  • Knowledge in implementing anti-fraud strategies to detect and prevent fraudulent transactions, protecting both the client and the institution.
  • Proven experience in process automation, with the ability to articulate and apply systems architecture and automation technologies for operational efficiency.
  • Proficient in conflict management, with the ability to facilitate discussions and create win-win solutions using collaboration or negotiation strategies.
Preferred qualifications, capabilities, and skills
  • Experience in the banking or financial services industry, particularly within a commercial or investment banking environment.
  • Strong leadership and team management skills, with the ability to inspire and motivate a team to achieve high performance.
  • Strong analytical and problem-solving skills, with the ability to assess complex situations and develop effective solutions.
  • Familiarity with banking software and systems, as well as proficiency in using data analytics tools to drive decision-making.
  • A mindset focused on continuous improvement, with the ability to identify opportunities for process enhancements and implement changes effectively.
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18.09.2025
JPM

JPMorgan Product Manager India, Maharashtra, Mumbai

Limitless High-tech career opportunities - Expoint
Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems. Creates secure and high-quality production...
Description:

Job responsibilities

  • Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
  • Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
  • Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
  • Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
  • Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
  • Contributes to software engineering communities of practice and events that explore new and emerging technologies
  • Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

  • Formal training or certification on Software Engineering concepts and proficient applied experience
  • Hands-on practical experience in system design, application development, testing, and operational stability.
  • Experience in developing, debugging, and maintaining code in a large corporate environment.
  • Proficient in coding in Python.
  • NodeJS, React for UI development.
  • Databases (Eg: CockroachDB, PostgreSQL)
  • Overall knowledge of the Software Development Life Cycle
  • Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
  • Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence tools, etc.)

Preferred qualifications, capabilities, and skills

  • Django/Flask/Fast API Framework for Python
  • Messaging service (Eg: Kafka/RabbitMQ or any other messaging queue).
  • MongoDB and Ops Manager
  • Exposure to cloud technologies
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18.09.2025
JPM

JPMorgan Controls Manager Associate India, Maharashtra, Mumbai

Limitless High-tech career opportunities - Expoint
Facilitate the identification and assessment of compliance and operational risks, applying your knowledge of anti-fraud awareness and cybersecurity. Develop and implement effective control strategies to mitigate identified risks, utilizing your...
Description:
As a Control Manager within JPMorganChase, you will play a crucial role in identifying and mitigating compliance and operational risks. You will collaborate with business executives to design and implement effective control strategies, ensuring our operations are secure and efficient. Your work will directly contribute to the firm's success and help maintain our reputation for excellence.This role is integral to maintaining a strong control environment and driving continuous improvement.
Job responsibilities
  • Facilitate the identification and assessment of compliance and operational risks, applying your knowledge of anti-fraud awareness and cybersecurity.
  • Develop and implement effective control strategies to mitigate identified risks, utilizing your skills in process improvement and project management.
  • Conduct regular monitoring and assessment of the business's compliance and operational risk and control environment, leveraging your data & tech literacy skills.
  • Collaborate with business executives to promote early compliance and operational risk identification, utilizing your skills in internal stakeholder management and conflict management.
  • Present findings and recommendations to senior management and stakeholders, applying your presentation skills and listening & questioning abilities.
  • Drive continuous improvement in risk management practices.
Required qualifications, capabilities, and skills
  • Demonstrated ability in control management, with a focus on identifying and assessing compliance and operational risks, showcasing skills equivalent to 7+ or more years of proven experience in developing effective control strategies.
  • Experience in monitoring and assessing risk and control environments, with advanced analytical, technical, and problem-solving skills.
  • Strong skills in collaborating with business executives and managing conflicts, along with strong internal stakeholder management and conflict management skills.
  • Proficiency in creating and delivering impactful presentations and in process improvement and project management.
  • Ability to effectively manage conflicts and collaborate with stakeholders to drive compliance initiatives and ensure alignment with industry standards.
Preferred qualifications, capabilities, and skills
  • Capability to apply AI/ML concepts to support risk management applications and enhance decision-making processes.
  • Developing skills in automation to improve control operations and boost efficiency.
  • Strong digital literacy for the effective use of digital tools and platforms in control frameworks.
  • Emerging ability to influence stakeholders in implementing compliance strategies and fostering collaboration.
  • Proficiency in quantitative reporting to inform risk assessment and effectively present findings.
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18.09.2025
JPM

JPMorgan Trades Services Analyst India, Maharashtra, Mumbai

Limitless High-tech career opportunities - Expoint
Support trade orders accurately and efficiently, ensuring seamless flow to subsequent back-office systems. Develop and Utilize knowledge of market products to understand each deal and contribute to the optimization of...
Description:
Job responsibilities
  • Support trade orders accurately and efficiently, ensuring seamless flow to subsequent back-office systems.
  • Develop and Utilize knowledge of market products to understand each deal and contribute to the optimization of our trading platform.
  • Develop and apply automation technologies to support trade processing, including settlements, profit and loss, and confirmations.
  • Actively participate in change management initiatives, leveraging resources to minimize disruption and facilitate successful transitions.
  • Contribute to continuous improvement efforts, identifying inefficiencies in processes and proposing solutions based on data analysis.
Required qualifications, capabilities and skills
  • Baseline knowledge or equivalent expertise in trading services, specifically in order execution and trade settlement.
  • Demonstrated ability to apply automation technologies in a trading environment, with a focus on process optimization.
  • Proactive in change management, with the ability to leverage resources to facilitate smooth transitions and minimize disruption.
  • Developing skills in data analysis and tech literacy, with the ability to communicate data-driven insights effectively.
  • Demonstrate the ability to develop internal stakeholder management, with a focus on building productive relationships and driving mutually beneficial outcomes.
Preferred qualifications, capabilities and skills
  • Comprehensive understanding of financial markets, trading instruments, and the overall trading process, with experience in trading services like order execution, trade processing, and risk monitoring, supported by previous experience in finance industry operations roles.
  • Strong relationship-building, influencing, and conflict management skills, with excellent written, oral communication, and interpersonal abilities to resolve issues and maintain positive stakeholder relationships.
  • Effective presentation and negotiation skills, combined with an innovative mindset focused on continuous process improvement, and a willingness to be flexible in a team-oriented environment.
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17.09.2025
JPM

JPMorgan Associate - Office Senior Country Business Manager/COO India, Maharashtra, Mumbai

Limitless High-tech career opportunities - Expoint
Execute new business strategies, strategic initiatives, or platforms, aligning business and support functions (Finance, Tech, Ops, Legal, Compliance). Optimize 'bottom line' business performance by driving key initiatives & KPI’s. Identify,...
Description:

Job Summary:

As an Associate in the Senior Country Business Manager (SCBM)/ COO Office, you will require to have an understanding of financial and operational governance, risk management, and strategic planning to support the CEO/SCO and other senior leaders in achieving the organization's objectives.

Job Responsibilities:

  • Execute new business strategies, strategic initiatives, or platforms, aligning business and support functions (Finance, Tech, Ops, Legal, Compliance).
  • Optimize 'bottom line' business performance by driving key initiatives & KPI’s
  • Identify, escalate, and mitigate business risks that could impair our ability to do business, such as legal, tax, regulatory, capacity issues etc.
  • Analyze financial performance, including expenses; identify productivity initiatives and drive implementation.
  • Partner with the Business, Operations, and Technology in defining future workflows and implementing related technology and projects to meet evolving market requirements.
  • Collaborate with relevant stakeholders (CAO functions) location driven strategy
  • Maintain the location's operational strategies and ensure the smooth operation and appropriate coordination of all businesses and infrastructure functions.
  • Help communicate business strategy, performance and priorities to stakeholders
  • Prepare documents, materials for senior management meetings.
  • Improve the client experience with local LOBs (e.g., improve onboarding, ensure cross-business client service issues are addressed and resolved in a timely manner).
  • Ensure a strong understanding among local LOBs of revenue and expense goals, actual performance, client planning/prioritization, control environment, and cross-LOB gaps and opportunities.

Required Qualifications, capabilities and skills:

  • Postgraduate (preferred)/Graduate degree in Business, Finance, Economics, or a related area.
  • Highly motivated self-starter with excellent time management and prioritization skills.
  • Ability to present well to senior and business heads.
  • Strong internal relationship-building skills across a broad range of functions.
  • Self-motivated, tenacious, and able to work independently.
  • Excellent written and oral communication skills.
  • Ability to define and deliver a strategic agenda across multiple groups.
  • Strong analytical and problem-solving skills with the ability to analyze large data sets and present conclusions concisely.
  • Attention to detail with a logical thought process.
  • Ask questions, maintain a pro-active and problem-solving mindset with ability to identify, clearly present and implement well defined solutions
  • Strong organizational and time management skills; extremely versatile; ability to prioritize requests; comfortable managing the demands of multiple deliverables running at the same time
  • Enthusiastic, self-motivated and effective under pressure. Energetic and dynamic in style.

Preferred Qualifications, capabilities and skills:

  • 5-6 Years of experience with minimum 2-3 years’ experience in Business Management or COO Organization (preferred).
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17.09.2025
JPM

JPMorgan Alternative Fund Services - Product Development India, Maharashtra, Mumbai

Limitless High-tech career opportunities - Expoint
Work with the global product team to come up with a standard client offering. Work on developing client reporting, data feed, client dash boarding solutions, waterfall using Crystal, SSRS, Tableau...
Description:

Job Responsibilities:

  • Work with the global product team to come up with a standard client offering.
  • Work on developing client reporting, data feed, client dash boarding solutions, waterfall using Crystal, SSRS, Tableau and Cascade. Approach should be scalable.
  • Liaise with third party technology provider, FIS, to ensure optimal use of technology.
  • Support the Transfer Agency key initiatives.
  • Support Sales and Client Services for client’s pitches.
  • Steer and influence change within an Operations and Technology environment.
  • Work on developing client reporting, data feed, client dash boarding solutions, waterfall using Crystal, SSRS, Tableau, Unqork, and Cascade. Approach should be scalable

Required qualifications, capabilities, and skills:

  • B Tech/MCA/ BCOM degree and equivalent experience.
  • Deep techno-functional expertise of FIS Investran & DX.
  • Crystal, SSRS, Tableau, SQL and VBA skills.
  • Exposure to Private Equity Reporting.
  • Ability to converse with fund accountants to gather their requirements and the competence to convert the requirements into a reporting solution.
  • Strong financial and analytical skill set.
  • Self-starter with a proven track record in private equity fund administration

Preferred qualifications, capabilities, and skills:

  • Proven verbal and written skills for updates as required to senior management including overall governance (milestone tracking and reporting, monthly and quarterly achievements) and call reports.
  • Experience supporting fund administration
  • Self-motivated, quick learner, comfortable with responsibility
  • Strong at building relationships across teams. Ability to multi-task, dynamically prioritize workloads
  • Proven good judgment, particularly with prioritizing your own workload – including managing multiple deliveries simultaneously.

Shift timing: - UK Shift

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17.09.2025
JPM

JPMorgan Executive Assistant_Commercial & Investment India, Maharashtra, Mumbai

Limitless High-tech career opportunities - Expoint
Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment. Manage assigned clients and proactively meet with them, both in person and over...
Description:
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
  • Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
  • Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
  • Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
  • Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
  • Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
  • Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
  • 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
  • Ability to create memorable experiences for our clients – elevate the client experience.
  • Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
  • Ability to quickly and effectively resolve client issues with attention to detail – providing consistent client experience.
  • Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
  • High school degree, GED, or foreign equivalent.
  • The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements. All unlicensed applicants must obtain their licenses through JPMC’s licensing program within 180 days of hire, study materials and support provided.
  • Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
  • College degree or military equivalent.
  • Experience adhering to banking policies, procedures, and regulatory requirements.
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorganChase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorganChase. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorganChase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:
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These jobs might be a good fit

Limitless High-tech career opportunities - Expoint
Lead the implementation of defined goals and objectives, aligning team resources and operations with organizational goals, and ensuring the delivery of high-quality client service. Utilize advanced anti-fraud awareness to detect...
Description:
As a Client Service Manager II within JPMorganChase, you will lead a team to deliver exceptional customer service and operational support. Your role involves planning, managing client relationships, and addressing inquiries. You will utilize your anti-fraud expertise to protect clients and the institution. Your knowledge of market products and process automation will drive efficiency. You will manage change and resolve conflicts to achieve team objectives.
Job responsibilities
  • Lead the implementation of defined goals and objectives, aligning team resources and operations with organizational goals, and ensuring the delivery of high-quality client service.
  • Utilize advanced anti-fraud awareness to detect and prevent fraudulent transactions, safeguarding the financial and reputational integrity of both the client and the institution.
  • Drive process automation initiatives, leveraging systems architecture and automation technologies to enhance operational efficiency and service delivery.
  • Manage internal stakeholder relationships, influencing decision-making processes and aligning team objectives with broader organizational goals.
  • Oversee conflict resolution within the team and with clients, employing effective negotiation strategies to ensure win-win outcomes.
Required qualifications, capabilities, and skills
  • 4 or more years of experience in managing customer service teams, with a focus on operational tasks and relationship management.
  • Demonstrated proficiency in planning, with a track record of making decisions on resource allocation to achieve organizational objectives.
  • Knowledge in implementing anti-fraud strategies to detect and prevent fraudulent transactions, protecting both the client and the institution.
  • Proven experience in process automation, with the ability to articulate and apply systems architecture and automation technologies for operational efficiency.
  • Proficient in conflict management, with the ability to facilitate discussions and create win-win solutions using collaboration or negotiation strategies.
Preferred qualifications, capabilities, and skills
  • Experience in the banking or financial services industry, particularly within a commercial or investment banking environment.
  • Strong leadership and team management skills, with the ability to inspire and motivate a team to achieve high performance.
  • Strong analytical and problem-solving skills, with the ability to assess complex situations and develop effective solutions.
  • Familiarity with banking software and systems, as well as proficiency in using data analytics tools to drive decision-making.
  • A mindset focused on continuous improvement, with the ability to identify opportunities for process enhancements and implement changes effectively.
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