Transaction Processing Manager jobs at Jpmorgan in India, Bengaluru

Job Summary

As a Vice President, Payroll Product Delivery Manager within the HR Global Operations Team, you will play a key role in the continued innovation and sustainment of the ADP Global View Payroll, related suite of applications, and business processes. You will be critical in defining the evolution of the platform, bringing efficiencies to processes and experiences that run across the function for all current/former employees, managers, and HR professionals firmwide.

Introductory Market Language

Job Responsibilities

• Ensure sound understanding of the Standard Operating Procedure
• Analyze cases and apply resolutions methods as per SOP guidelines
• Manage case inventory & ageing as per pending guidelines
• Refer and transfer complex issues/inquiries to Subject matter expert & Team Leader
• Enhance customer experience by meeting customer impact accuracy levels and reducing case resolution turnaround time
• Ensure processing discipline by meeting non customer impact accuracy levels and respond to escalations with a sense of urgency
• Take active participation in PMR, Q-board, and team huddle and also identify areas for process improvement
• Complete the assigned trainings in time

Required qualifications, capabilities and skills

Graduate in Commerce or Graduate in any stream with 0+ Years of experience
Basic understanding of Accounting Knowledge
Oral & written communication skills
Adaptability to change
Attention to detail
Ability to work as a team

As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase’s affluent clients as well as other customers in the Branch. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources.

Job responsibilities

• Shares the value of Chase Private Client with clients that may be eligible
• Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
• Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
• Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
• Adheres to policies, procedures, and regulatory banking requirements

Required qualifications, capabilities, and skills

• Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
• 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
• Beginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
• Compliance with Dodd Frank/Truth in Lending Act*
• High school degree, GED, or foreign equivalent
• Adherence to policies, procedures, and regulatory banking requirements
• Ability to work branch hours, including weekends and some evenings

Preferred qualifications, capabilities, and skills

• Excellent communication skills
• College degree or military equivalent
• Experience cultivating relationships with affluent clients
• Strong team orientation with a commitment of long-term career with the firm

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

As a Director of Software Engineering at JPMorgan Chase within the Chief Data & Analytics Office's Data Governance Engineering team, you will play a pivotal role in supporting the firm in delivering services to clients and advancing the firm-wide agenda for Data & Analytics. You will lead firm-wide initiatives through a unified Data Analytics Platform, in alignment with the firm's Data & AI strategy. Collaborating with engineering teams, you will be responsible for creating designs, establishing best practices, and developing guidelines along with scalable frameworks to effectively manage large volumes of data, ensuring interoperability, compliance with data classification requirements, and maintaining data integrity and accessibility. You will work closely with Product & Engineering teams to promote unified engineering execution across multiple initiatives, strategically designing and building applications that address real-world use cases. Your expertise in software, applications, technical processes, and product management will be essential in promoting complex projects and initiatives, serving as a primary decision-maker and a champion of innovation and solution delivery. As part of the Product Delivery team, you will design and build scalable cloud-native foundational data governance products and services that support the Data Risk Pillars, providing a unified experience through the CDAO platform..

Job responsibilities

• Collaborate with product and engineering teams to deliver robust firm wide data governance solutions that drive enhanced customer experiences.
• Provides critical day-to-day leadership and strategic thinking, working with team of engineers and architects to align cross-functional initiatives, ensuring they are feasible both fiscally and technically.
• Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures.
• Champions the firm’s culture of diversity, equity, inclusion, and respect
• Will be leading the consolidation and convergence effort of the Data Governance capabilities under unified CDAO Platform and other priority firmwide initiatives related to BCBS 239, data lineage, controls & data quality.
• Enable engineering teams to Develop, enhance, and maintain established standards and best practices, Drive, self-service, and deliver on a strategy to operate on a build broad use of Amazon's utility computing web services (e.g., AWS EC2, AWS S3, AWS RDS, AWS CloudFront, CloudWatch, EKS)
• Identify opportunities to improve resiliency, availability, secure, high performing platforms in Public Cloud using JPMC best practices.
• Implement continuous process improvement, including but not limited to policy, procedures, and production monitoring and reduce time to resolve. Identify, coordinate, and implement initiatives/projects and activities that create efficiencies and optimize technical processing.
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
• Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Graph DB and Open Source RDBMs databases, Container Orchestration services including Kubernetes, and a variety of AWS tools and services.

Required qualifications, capabilities, and skills.

• Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise.
• Experience in building or supporting environments on AWS using Terraform, which includes working with services like EKS, ELB, RDS, and S3.
• Strong understanding of business technology drivers and their impact on architecture design, performance, and monitoring best practices.
• Dynamic individual with excellent communication skills, capable of adapting verbiage and style to the audience at hand and delivering critical information in a clear and concise manner.
• Strong experience in managing stakeholders at all levels.
• Strong analytical thinker with business acumen and the ability to assimilate information quickly, with a solution-based focus on incident and problem management.
• Hands-on experience with one or more cloud computing platform providers
• Experience in architecting for private and public cloud environments and in re-engineering and migrating on-premises data solutions to the cloud.
• Proficiency in building on emerging cloud server less managed services to minimize or eliminate physical and virtual server footprints.
• Experience with high-volume, mission-critical applications and their interdependencies with other applications and databases.
• Proven work experience with container platforms such as Kubernetes. Strong understanding of architecture, design, and business processes. Keen understanding of financial and budget management, control, and optimization of public cloud expenses. Experience working in large, collaborative teams to achieve organizational goals. Passionate about building an innovative culture.

Preferred qualifications, capabilities, and skills

• Bachelor’s /Master’s degree in Computer science or other technical, scientific discipline
• Experience implementing multi-cloud architectures and deep understanding of cloud infrastructure design, architecture, and cloud migration strategies.
• Demonstrated proficiency in technical solutions, implementing firm wide solutions and experience in data governance vendor product knowledge is a plus.
• Certifications in target areas (AWS Cloud/Kubernetes etc.)
• Experience leading Data Governance and Data Risk Reporting platforms is a preferred.

Description

As a technical lead, you will help drive the technical delivery by managing an agile team of motivated engineers with a reputation for rapidly delivering exciting and innovative capabilities. Day to day you will help to grow the technical capabilities of your team, through paired programming and code reviews, whilst contributing your own performant, thread-safe code to grow the system. You will collaborate with colleagues from Product, Architecture, Infrastructure and Engineering to develop elegant and efficient technical designs that deliver new client features, whilst achieving stringent non-functional requirements for security, performance and availability.

Job responsibilities

• Work closely with Product Owners, Solutions Analysts, Technical Architects and Senior Engineers to design the best technical design and approach for technical development.
• Manage the daily activities of thedevelopmentteam with an Agile scrum approach and instill best practices for software development and documentation, validating designs against requirements and delivering high-quality work on tight schedules.
• Assess compliance, risks, and vulnerabilities to ensure all systems and baselines are operationally sound, performant at scale, and exceed customer expectations.
• Design and develop high-performance, latency-sensitive code, incorporate security requirements and reviewing code written by team members using software engineering best practices.
• Write secure, high-quality code and automated tests.
• Produce architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by code.
• Drive architectural reviews, code reviews and business demos.
• Manage the ongoing development of the team, including recruitment, performance management, coaching, peer review and mentoring.
• Translate business requirements into technical solutions, recommend alternative technical and business approaches, and lead engineering efforts to meet ambitious timelines with optimal solutions.
• Ensure proper communication concerning changes in established milestones or challenges that may affect the outcome of a project's completion date.
• Provide out of hours application support and coordination of Production releases.

Required qualifications, capabilities, and skills

• Formal training or certification on enterprise software development concepts and advanced applied experience. In addition, demonstrated coaching and mentoring experience.
• Excellent understanding of Java 17+ fundamentals and frameworks (e.g. Spring Boot), OO programming paradigms, multi-threading, messaging technologies, and computer networks.
• Experience in leading technology projects and line management or mentoring.
• Hands-on practical experience delivering system design, application development, testing, and operational stability.
• Strong interpersonal, communication, documentation, diagramming, and presentation skills, with experience working with globally distributed teams and stakeholders.
• Experience of working on distributed systems and knowledge of distributed systems design patterns
• Detailed knowledge of relational database technologies (e.g., PostgreSQL and CockroachDB ), database resiliency, recoverability, scalability, and security.
• Experience with event-driven architecture and distributed messaging technologies ( Kafka ).
• Hands-on practical experience in secure system design, application development, automated regression testing, performance profiling and operational stability
• Experience with diagramming software (e.g., Lucid, Draw.io, Visio) and technical writing.
• Passion for technical innovation and staying up to date with emerging technologies.
• Understanding of the full software development lifecycle and agile methodologies.

Preferred qualifications, capabilities, and skills

• Experience of low-latency programming techniques and technologies (e.g. Inter-Process Communication, Memory-Mapped Files and Ring Buffers).
• Hands on experience another statically compiled language like Golang, Rust or C++.
• Experience with gRPC and Google Protocol Buffers.
• Experience with caching technologies, e.g. Apache Ignite, GridGain, Hazelcast or Redis.
• Experience with infrastructure as code software, e.g. Terraform.
• Awareness of key architectural patterns/approaches, algorithms, data structures, cryptography, security protocols (e.g., TLS and OAuth/OIDC), secure system design and Threat Modelling.
• Certified Kubernetes and public cloud knowledge (e.g. CKAD and AWS certifications).

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, demonstrated coaching and mentoring experience
• Experience with Big Data & ETL tools like Alteryx, Pentaho, Hadoop, AWS Glue
• Databases Management, Relational & Non-Relational Databases (SQL, NoSQL)
• Experience with Cloud technologies (AWS, Google Cloud).
• Experience to Snowflake and reporting tools like Tableau, Grafana
• Proficiency in Java and Python
• Experience building SaaS platforms, tools & services for engineers.
• Experience of architecture & application design processes.
• Experience of coding fundamentals – Algorithms & Data Structures
• Passion for automating & excelling at identifying gaps in processes.

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Exposure to cloud technologies