People Lead Fraud - Customer Contact Genders jobs at Jpmorgan in Germany, Berlin
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Company (1)
Job type
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Job title (1)
Germany
Berlin
25 jobs found
24.04.2025
JPM
JPMorgan Division Lead Daily Banking - Process Management genders Germany, Berlin, Berlin
Implement and maintain operational excellence across the operations teams, ensuring the customer experience is unique, fair, consistent, transparent and enables the delivery of exceptional service. Act as subject matter expert...
Receive and process complaints from customers and regulatory authorities in Germany. Develop solutions to complex customer inquiries independently and in close cooperation with internal specialist departments. Create a unique customer...
Manage customer data and accounts, carrying out payment transactions, bookings and other complex back office tasks. Develop solutions to complex customer inquiries independently and in close cooperation with internal specialist...
Represent Operational Risk in business working groups, assessing the risk impact of new business initiatives and change management, influencing risk-based decisions, challenging the proposed control environment, and recommending approval (or...
Be a Service Matter Expert within customer support team for GDPR / DSGVO. Review escalated data protection customer cases and support on high profile cases on a daily basis. Oversee...
Understand the products, services and customers for consumer banking and how they transact and the risks presented. Work with Global Financial Crimes Compliance (GFCC) and the MLRO function to ensure...
Entgegennahme und Bearbeitung von Beschwerden von Kunden und Aufsichtsbehörden in Deutschland. Hierbei erarbeitest du Lösungen zu komplexen Kundenanfragen eigenständig sowie in enger Zusammenarbeit mit internen Fachabteilungen. Gestalte ein einzigartiges Kundenerlebnis,...
Implement and maintain operational excellence across the operations teams, ensuring the customer experience is unique, fair, consistent, transparent and enables the delivery of exceptional service. Act as subject matter expert...
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