Mail & Office Support Operator Genders jobs at Jpmorgan in Germany, Berlin
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Company (1)
Job type
Job categories
Job title (1)
Germany
Berlin
54 jobs found
01.04.2025
JPM
JPMorgan Backoffice Team Lead – Data Protection genders Germany, Berlin, Berlin
Be a Service Matter Expert within customer support team for GDPR / DSGVO. Review escalated data protection customer cases and support on high profile cases on a daily basis. Oversee...
Implement and maintain operational excellence across the operations teams, ensuring the customer experience is unique, fair, consistent, transparent and enables the delivery of exceptional service. Act as subject matter expert...
Investigate suspected fraud cases, analysing information to uncover patterns and risks. Identify fraud patterns, risks and raising awareness and escalating cases to the relevant teams. Demonstrate adept problem-solving in analysing...
Represent Operational Risk in business working groups, assessing the risk impact of new business initiatives and change management, influencing risk-based decisions, challenging the proposed control environment, and recommending approval (or...
Provide independent oversight and challenge to the 1st Line of Defence Fraud and Product teams. Conduct deep dives on high value loss cases including analysis of transactions, customer profile, fraud...
Optimise performance across key operational KPI’s, financials and people metrics, while smashing team goals. Work collaboratively with the relevant teams to continuously improve operational and business performance, as well as...
Manage customer data and accounts, carrying out payment transactions, bookings and other complex back office tasks. Develop solutions to complex customer inquiries independently and in close cooperation with internal departments....
Be a Service Matter Expert within customer support team for GDPR / DSGVO. Review escalated data protection customer cases and support on high profile cases on a daily basis. Oversee...
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