Human Resources Global Operations Payroll - Sr Associate jobs at Jpmorgan in Colombia, Bogota

Drive the Future internship programin Colombia if you are a student in your last years of University or recently graduated. This is afull-time internrole in which you will receive several trainings & coaching to develop professional skills while experiencing our inclusive culture led by our principles: Service, Hearth, Curiosity, Courage and Excellence.

Job Responsibilities:

• Demonstrated ability to work across cultures with internal teams and external clients globally
• Research public databases and organize data bases into useful and actionable information.
• Prepare presentations and market study reports.
• Assist with building agendas for prospectors meetings
• Interface with BM team and generate monthly presentations and reports
• Assist Corporate Bankers in managing existing client relationship and developing new Multinational client base
• Conduct industry and company research
• Assist in the preparation of pitch books and other marketing materials to help generate new revenue, in line with HQ an Regional Bankers
• Help with projects as requested

Required qualifications, capabilities and skills:

• Advanced bachelor students, recent graduated students or (thesis pending) on Business Administration, Economics, Finance, Commercial Engineering with interest in sales

• Advanced English.

• Full-time availability to work in Bogotá, Colombia

• Excellent MS Office skills, specifically Excel ,PowerPoint and Word and similar analytical tools.

After you click‘Apply’, the first step is to fully complete your application.

Once you have submitted your application, if you meet the minimum requirements for our program you will be invited to complete a video interview throughHireVue.

• HireVue is required, and your application will not be considered for further review until you have completed this step.

• Applications will be reviewed on a rolling basis; we strongly encourage you to complete your HireVue video(s) within 1 week of receiving.

Keep in mind your video submission should be complete in
English, unless directly advised otherwise.

In this role you will work closely with Clients, Sales, Product, Operations, and Client Service to enhance global client satisfaction through the delivery of treasury solutions using robust tools and proven methodology, expert consultation, and client advocacy.

The individual will manage multiple deals/projects concurrently that may have competing priorities, resources, and timelines.

Responsibilities

• Conduct scoping meeting(s) with client to ensure product requirements are understood and satisfied in accordance with the client's business needs, as well as, the firm's capabilities.

• Attend and lead client engagement including recurring project status meetings.

• Use tracking tools and systems to document current status, issues, and risks for all active projects.

• Serve as an effective point of escalation on behalf of client.

• Attend meetings and training as required to continue development and product knowledge.

• Attend and demonstrate knowledge and value on pre-implementation calls with clients and Sales.

• Adhere to all JPMorgan Chase department policy and procedures.

Qualifications

• Cash management and treasury services preferred.

• Client-facing experience preferred.

• Excellent verbal and written business and technical communication skills to both clients and internal partners; ability to tailor messaging to relevant audiences.

• Excellent analytical skills and attention to detail required

• Excellent time management and prioritization skills in a high pressure, competing-priority work environment.

• Able to work in a collaborative team environment and partner with colleagues.

• Willingness to learn and adaptable to change.

• Proficient in use of Microsoft products (Excel, Word, Project, PowerPoint)

• Excellent analytical skills and attention to detail required.

• Effective issue resolution and escalation skills.

• Excellent time management and prioritization skills.

As an Operations - Back Office Analyst within the Colombia Operations team at JPMorgan Chase, you will be responsible for controlling the end-to-end payments process. You will ensure the accuracy and timeliness of the activities, assist in liquidity management, generate corporate metrics, and participate in operations projects. This role provides an opportunity to work in a dynamic environment, where your strong leadership, project management skills, and attention to detail will be highly valued.

Key Responsibilities would include:

• Ensuring BAU Execution to be best in class. Publishing of periodic metrics and tracking reasons for deviation from agreed levels
• End to End process responsibility and to be in control of End of day reports, cut-offs and critical reports.
• Responding to routine queries/complaints and ensuring completeness
• Identify opportunities for process efficiency & implement in a controlled manner.
• Exhibit effective communication with key stakeholders.
• Exercise good judgment and degree of confidentiality.
• Work with the team to achieve common objectives.
• Work in partnership with Local/Global Operations Risk Manager for QA Tests, MIS, Audit etc.
• Works directly with senior managers to identify technology, resource and/or process needs. Identifies opportunities for improvements in the process and recommends solutions.
• Develop an environment of continuous focus on quantifiable productivity and quality.
• Participate in complex projects and ensure that project deliverables are met with the appropriate due diligence and system integration.
• Participating in meetings at the operational and project level, providing continuous feedback on project status

Qualifications Preferred:

• Graduate in finance / accounting preferred - with experience in financial services industry.
• Experience and a strong working knowledge of various aspects of International Payment Processing Operations are mandatory. (Prior experience and working knowledge of payments/fraud/compliance /sanctions screening is a plus)
• Working/Expert Knowledge of domestic payment conventions & practices is a must.
• Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time.
• Excellent interpersonal skills necessary to work effectively with colleagues and senior management.
• Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met.

Required:

• Excellent written & oral communication skills and Strong analytical skills
• Sound understanding of risk management, audit methodologies.
• Proven ability to build strong business relationships within the site and across the business.
• A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
• Ability to use creative problem-solving techniques to solve business issues
• Strong project management and analytical skills
• Knowledge of MS Access, Excel, PowerPoint, and Word.

Role & Responsibilities:

In this role you will work with business heads, responsible for supporting execution of strategic plan, reviewing/explaining financial performance and drivers of revenue and expenses for their respective products and advise. You will rely heavily on MS Excel to analyze/compile/report data, and MS PowerPoint to craft succinct and powerful narratives that connect numerical data with real-life activity. You will need strong quantitative skills, as well as the ability to story tell with data. You will need to clearly communicate numerical data. The ideal candidate will be comfortable interacting and influencing across a diverse slate of stakeholders: diverse in both seniority and geographic location.

• Key point of contact for front office and support functions to help achieve business objectives. Drive data-driven analysis to help facilitate decision making
• Responsible for creating senior management presentations, project execution, financial performance reports or townhall presentations for the Payments business
• Help communicate the business strategy, performance and priorities globally. Proactively and on request provide strategic analyses and reporting to facilitate business progression
• Support business head through budgeting, forecasting and expense management process
• Support the country heads and business transformation with annual investment plan, including preparing monthly financials and building multi-year business cases. Lead the process on cross LOB allocations, by suggesting methodologies and managing communications.
• Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques. Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards
• Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis
• Ensure the business is in compliance with LOB and corporate-wide objectives and policies
• Build effective relationships and work closely with F&BM colleagues across Payments and Banking

Skills, Qualifications & Experience:

• Bachelor’s degree and experience in a strategic or similar role
• Minimum 4 years of experience within Financial Services
• Proficiency with Excel and PowerPoint – Alteryx or Tableau is a plus.
• Strong organizational and time management skills; flexibility, ability to prioritize requests and multi-task and project management skills
• Enthusiastic, self-motivated and effective under pressure
• Strong analytical and numeric skills, excellent attention to detail
• Strong communication, influencing and relationship building skills; team player
• Understanding of Payments preferred
• Ability to work well individually and partner effectively
• Pro-active and problem-solving mind-set with ability to identify, clearly present and implement solutions
• Comfortable presenting to senior (ED/MD) audiences, strong written and verbal communication skills, ability to work cross-functionally with multiple competing priorities and deliverables
• Self-motivated, tenacious and able to work with high degree of independence
• Excellent written and oral communication skills
• Fluent in English. Portuguese is a plus.

As a Payments Sales Senior Associate you will be responsible for proactive client engagement, collaboration with multiple internal partners, and development of solutions to meet strategic and complex needs of our corporate clients. You will also support key programs such as marketplace creation, corporate treasury, interest rate management, development of assets to highlight JPM capabilities.

Job Responsibilities

• Help grow the portfolio
• Assist in the management of cross-functional/regional deals - support new bids by coordinating with product partners to develop solutions, understand/build pricing and profitability models, support RFP/RFI submissions, prepare client research, pitch materials, etc.
• Gain a firm understanding of clients Treasury and Payments objectives and build a deep understanding of industry, including understanding complex liquidity and payments structures
• Develop account plans, briefing memos and support relationship reviews in partnership with the client service organization; understand the client's account structure, cash flow, product usage and global setup
• Develop strong relationships within client’s Treasury organizations - anticipate client needs/challenges and proactively engage appropriate J.P. Morgan Payments partners to develop comprehensive solutions
• Support and maintain existing business through high level of client satisfaction.

Required qualifications, capabilities and skills

• 8 + years’ experience in cash management, transaction banking, corporate Treasury or finance or related field in the Central America and Caribbean Region.
• Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions
• Goal driven with the ability to foster innovation and solve problems creatively
• Strong time management, organizational and planning skills and ability to manage multiple priorities concurrently with keen attention to follow-up coordination
• Ability to mobilize internal networks and resources
• Must be proficient in Excel, Word and PowerPoint
• Preferred qualifications, capabilities and skills
• Investment banking, commercial banking, or management consulting experience
• Understanding (or desire to learn) of basic technical concepts such as APIs, open-source software, SQL and Python

Job Responsibilities

• Manage creation and updates to the credit data classification and ensure compliance with the different firmwide governance processes including reviews
• Define and implement the entitlements model to be published with the different data products for data access
• Act as the information owner (IO) across all the WCR applications
• Evaluate and approve Data Use from their Application or recommending consumption path
• Determine and drive remediation of Data Risk Metrics provided by CDO and in conjunction with their Control Manager updates Issues and Action Plans
• Ensure compliance with data localization, manages retention and destruction requirements across Wholesale Credit Risk applications/data assets
• Collaborate with key stakeholders, data strategy and product partners to document and assess accuracy around documentation of systems of record, authoritative sources and their usage
• Monitor data quality (DQ) metrics, help drive resolution of DQ Items, review DQ items for prioritization into the WCR Book of Work, provide budget justification for resolution of DQ Items
• Develop and maintain junior team members

Required Qualifications, Skills and Capabilities

• Minimum 7 years of experience in Data Governance
• Experience in defining/documenting new processes ensuring appropriate Controls framework
• Experience in interpretation of regulations, policies and rules
• Understanding of concepts and hands-on experience working with relational databases (SQL and BI tools)
• Experience managing and delivering complex projects in large organizations with dedicated project management experience
• Strong communication skills, both written and verbal skills, with an ability to communicate business and technical concepts
• Detail-oriented, organized, and able to multitask to meet deadlines under pressure

Preferred Qualifications, Skills and Capabilities

• Relevant credit risk experience and/or understanding of credit risk processes

Job responsibilities:

• Review and validate the monthly and bi-weekly payroll for 600+ employees in Mexico and ACAC, ensuring accuracy in salary, deduction, and tax calculations.
• Maintain and update payroll records, including information on salaries, benefits, deductions, and hours worked.
• Respond to employee inquiries related to payroll, providing clarifications on pay slips, deductions, and other related topics.
• Collaborate with the finance department to reconcile payroll accounts and prepare related financial reports.
• Ensure compliance with local, state, and federal labor laws and regulations.
• Assist in the preparation and submission of tax reports and payroll-related tax filings.
• Participate in internal and external audits by providing necessary documentation and reports.
• Support end-of-month and end-of-year processes, including issuing individual income and employee tax withholding certificates.
• Identify opportunities to improve payroll processes and participate in the implementation of automated solutions.
• Maintain the confidentiality of employee and company information at all times.
• Manage and maintain effective relationships with payroll vendors, ensuring service level agreements are met and addressing any issues or discrepancies in a timely manner.
• Demonstrate resiliency by effectively managing and adapting to changes, challenges, and high-pressure situations in the payroll process.
• Leverage technology and automation tools to enhance payroll processing efficiency and accuracy,
• Stay informed about emerging payroll technologies and trends, and recommend innovative solutions to streamline payroll operations.

Required qualifications, capabilities and skills:

• Bachelor's degree in accounting, finance, business administration, or a related field
• Previous Payroll experience managing Andean Countries Payrolls
• Strong technical skills and experience with payroll automation tools and technologies
• Ability to analyze and optimize payroll processes through the use of technology
• Knowledge of payroll software and human resource information systems (HRIS).
• Understanding of Colombian and Mexican labor and tax laws and regulations
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Meticulous attention to detail and organizational skills
• Ability to handle confidential information with integrity and discretion
• Proven ability to remain resilient and adaptable in a fast-paced and ever-changing work environments