Iseries Application Support Iii jobs at Jpmorgan in Argentina, Buenos Aires

Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Business Engagement and Incident Management

• Work closely with technology teams, business desks, exchanges, and vendors to provide daily support to various Investment Banking functions by promptly resolving production requests and issues under a highly pressured environment.
• Take ownership in issues and manage them in a timely manner to ensure minimum disruption to internal and external clients.
• Identify, communicate, diagnose, and resolve functional and technical incidents.
• Proactively record and track actions from system incidents to ensure root cause remediation and recurrence prevention.
• Participate in support rota to ensure adequate business support coverage during core hours and weekend (rota basis) as part of a global team with a follow-the-sun support model.
• Work in Central time zone.

Change Management and Subject Matter Expert

• Work closely with business stake holders and application developers to plan, review, and execute application change releases into production environment.
• Conduct regular stability review with application owners and act as a regional subject matter expert for assigned applications.

Continuous Improvement

• Take lead on application improvement initiatives including Monitoring, Stability, Resiliency and Capacity
• Develop and utilize appropriate tools to improve operational efficiency and actively participate in a DevOps environment.

Skills Required

• Proven working experience in iSeries development and/or production support environment with strong knowledge of OS400, CL, RPG, ILE, MQ Series, SQL
• Good time management skills and the ability to schedule workload.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills to communicate at various levels confidently and clearly.
• Excellent communication skills in managing production incidents.
• Ability to work under pressure and deliver on time.
• Solid working experience in large Financial / Banking Applications
• Proactive, adaptive, and independent with proven capability to lead a project initiative.

Skills Desired

• Experience of vendor products GMI, ROBOT and Aldon
• Strong knowledge in Futures and Options products and their clearing processes
• Knowledge in Unix/Linux environment

Academic Qualification

• Minimum – A Bachelor Degree in technology discipline

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems.
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development.
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems.
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture.
• Contributes to software engineering communities of practice and events that explore new and emerging technologies.
• Adds to team culture of diversity, equity, inclusion, and respect.

Required qualifications, capabilities, and skills:

• Minimum 7-10 years of Java/J2EE development experience on large/medium sized projects
• Strong hands on in Core Java, OOPS, Exception handling, Multi-Threading, Generics and design patterns.
• Working experience in Spring Boot, Spring Integration and REST Web services
• Experience with Microservices & Event Driven Architecture.
• Experience with Integration patterns and messaging technologies (JMS, Kafka, RabbitMQ)
• Experience in any Continuous Integration/Delivery tools like GIT, Docker, Jenkin
• Exposure to any test automation technologies such as Mockito, Junit, any other testing frameworks.
• Candidate must to have exposure to working in a fast-paced environment using Agile methodologies
• Strong Communication Skills demonstrating the ability to present and explain ideas and concepts.
• Fluent in English

Preferred qualifications, capabilities, and skills:

• Hands-on knowledge of AWS-cloud / Azure / Google cloud technologies would be an advantage.
• Exposure to UI technologies/frameworks like JavaScript, React JS and knowledge of CSS, HTML etc.
• Build tools like Maven, Gradle.
• Experience of working on high data volume processing applications (batch and/or real-time)
• Experience with Container/Orchestration (Docker, Kubernetes, Cloud Foundry)

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• +7 years of experience in similar roles
• Hands-on practical experience in system design, application development, testing, and operational stability
• Proficient in coding in one or more languages
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Overall knowledge of the Software Development Life Cycle
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Fluent in english
• Exposure to cloud technologies

Merchant Services, a global payment processor, ensures that more than $1.4 trillion in transactions move seamlessly each year from consumer to bank and back to its 300,000 merchants.

As a Technology Operations team member, you will serve as liaison between Operations and the Technology Support groups. Working in Technology Operations means you'll use customer service skills and both creative and critical thinking skills while supporting merchants.

Key Responsibilities:

• Document, track, and research merchant technology reported issues called into the Technology Operations Support hot-line
• Research and resolve issues escalated from Technology Operations internal alerts, Help Desks, Support Groups and other departments
• Provides accurate problem identification, ticket documentation and customer/vendor dialogue
• Provides activity, progress and status reports to management and keeps management posted of any critical issues
• Weekend support requirement and will involve support on Sat or Sun as part of shift based coverage.

Qualifications:

• Self-Starter with the ability to identify, troubleshoot, and skilled in problem solving and decision making
• Proven ability to multi-task, prioritize and attention to detail in a fast paced ever changing environment
• Strong interpersonal skills, including verbal, written, and listening skills in English with the ability to influence and lead others
• Ability to interact with individuals on all organizational levels
• Establishes strong working relationships with team members and across functions
• Ability to communicate with technical and non-technical customers
• Able to work under pressure to resolve issues affecting the production services
• Excellent analytical skills

Additional proffered (not required) skills:

• Professional experience in a large-scale, high availability, fast paced, distributed environment
• Understanding of monitoring tools
• Experience in Linux, Stratus, Control-M, Tandem and operating system functionality. Admin skills a big plus
• Experience with Tandem batch processing, including submitting jobs and validating data
• Knowledge of relational databases
• Unix shell scripting such as ksh, Perl or Python
• Basic knowledge of networking technology
• Amazon Web Services

As a Data Science Senior Associate within the Card Data and Analytics team, you will leverage your skills and experience in building insights from advanced analytics, Gen AI/LLM tools, and data querying to support our Credit Card business. This role combines consulting know-how, analytical proficiency in statistics, data science, machine learning/AI, proficiency in SQL/Python programming, and visualization methods.

Job Responsibilities:

• Uncover novel use cases of Big Data analytics for the Credit Card business.
• Drive data science/AIML use case development supporting the Card business.
• Help partners define business problems and scope analytical solutions.
• Build an understanding of the problem domain and available data assets.
• Research, design, implement, and evaluate analytical approaches and models.
• Perform ad-hoc exploratory statistics, data mining, and model testing.
• Investigate data visualization techniques for conveying key findings.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in a relevant quantitative field and 6+ years of data analytics experience or advanced degree in an analytical field.
• Exceptional analytical, quantitative, problem-solving, and communication skills.
• Demonstrated intellectual curiosity for solving business problems.
• Excellent leadership, consultative partnering, and collaboration skills.
• Knowledge of statistical software packages (e.g., Python, R, SAS) and data querying languages (e.g., SQL).
• Experience with modern data science tools (e.g., OpenAI, SQL, Spark, Python).

Preferred Qualifications, Capabilities, and Skills:

• Understanding of key drivers within the credit card P&L.
• Financial services background preferred.
• M.S. equivalent preferred.

Job responsibilities

• Acquire and manage data from primary and secondary data sources
• Identify, analyze, and interpret trends or patterns in complex data sets
• Transform existing ETL logic on AWS and Databricks
• Innovate new ways of managing, transforming and validating data
• Implement new or enhance services and scripts (in both object-oriented and functional programming)
• Establish and enforce guidelines to ensure consistency, quality and completeness of data assets
• Apply quality assurance best practices to all work products
• Analyze, design and implement business-related solutions and core architectural changes using Agile programming methodologies with a development team
• Become comfortable with learning cutting edge technology stacks and applications to greenfield projects
  

Qualifications

• Proficiency in advanced Python programming, with extensive experience in utilizing libraries such as Pandas and NumPy.
• Experience in code and infrastructure for Big Data technologies (e.g. Spark, Kafka, Databricks etc.) and implementing complex ETL transformations
• Experience with AWS services including EC2, EMR, ASG, Lambda, EKS, RDS and others
• Experience developing APIs leveraging different back-end data stores (RDS, Graph, Dynamo, etc.)
• Experience in writing efficient SQL queries
• Strong understanding of linear algebra, statistics, and algorithms.
• Strong Experience with UNIX shell scripting to automate file preparation and database loads
• Experience in data quality testing; adept at writing test cases and scripts, presenting and resolving data issues
• Familiarity with relational database environment (Oracle, SQL Server, etc.) leveraging databases, tables/views, stored procedures, agent jobs, etc.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Strong development discipline and adherence to best practices and standards.

Preferred qualifications, capabilities and skills

• Experience in Data Science, Machine Learning and AI is a plus
• Financial Services and Commercial banking experience is a plus
• Familiarity with NoSQL platforms (MongoDB, AWS Open Search) is a plus