Technical Writer Team Lead jobs at Jfrog in Dominican Republic

• Lead the DevOps team for JFrog ML and set strategy for infrastructure, release engineering, and system reliability
• Build and manage a multi-cloud infrastructure (AWS/GCP/Azure) using Infrastructure-as-Code and Kubernetes
• Ensure observability across all services — monitoring, logging and alerting — using tools such as Prometheus, Grafana, and ELK
• Partner with software engineers, product teams, and security to enforce governance, compliance, and performance standards
• Build internal tools and automation to streamline developer workflows and accelerate experimentation
• Hire, mentor, and grow DevOps engineers focused on innovation and operational excellence

• 7+ years of experience in DevOps, SRE, or infrastructure engineering, with 2+ years in a team lead role
• Expertise in Kubernetes, Helm, and cloud-native deployments
• Working knowledge in at least two of the main cloud providers (AWSGCPAzure) and experience with IAC tools like Terraform
• Strong scripting and automation skills (Python, Bash, or Go)
• Proven ability to scale infrastructure and improve reliability in fast-paced SaaS or platform environments
• Passion for creating great developer experiences through self-service tooling and automation.
• Excellent leadership, communication, and collaboration skills
• Hands-on experience with MLOps or GenAI workflows - An advantage

• Lead a team of 7-10 developers, working on large-scale, complex, and cutting-edge systems
• Manage the delivery of multiple, complex, simultaneous development projects from design through to release
• Ensure that risks and issues are identified and managed closely while driving all stakeholders to deliver on time and to the required quality standards
• Make key decisions to ensure the right effort on the right opportunity for the successful implementation of all initiatives

• At least 2-3 years of leading experience and at least 10-12 years as an engineer
• Experience in managing highly skilled developers, and the ability to lead, coach, guide and influence them
• Deep understanding of Java, Spring, Maven, and related frameworks
• Experience in developing scalable, concurrent, low-latency, fault-tolerant systems
• Strong track record of leading and managing the delivery of software development projects, meeting key milestones, and overcoming challenges
• Previous experience, in both architecture and implementation-level software design of high-scale distributed systems
• Ability to manage, track, and identify risks, bottlenecks, and challenges ahead of time, and oversee technical coordination to resolve them
• Willingness to work in a fast-paced, and driven team in a context-switching environment

• Lead a team of experienced malware researchers to discover malicious code in open source & new supply chain attack techniques
• Research malicious code in public repositories from various coding languages and technologies
• Define and implement ways to automatically detect malicious code in open-source software
• Write technical reports and outward-facing publications regarding all research subjects mentioned above
• Present your team’s research in local and international security conventions

• Malware research experience in all of the following languages:
• Python – 3+ years
• Node.JS – 3+ years
• Advantage – Native code (C, C++), C#, Java, Go
• Programming experience in Python
• Experience in a managerial role
• Experience in writing technical reports
• Advantage – Experience in binary reverse engineering
• Advantage – DevOps experience

As Technical Program Manager, you will drive new processes for the entire Program while steering through the different R&D teams and other departments, from planning to delivery, while ensuring clear visibility using advanced methods. You will work closely with R&D, Product Managers, Strategy, Sales, Marketing, Executives and more.

• Collaborate with Product and Engineering, mid and upper management to ensure alignment with the company’s strategy, commitments and goals (OKRs)
• Lead cross-company technical initiatives and hold E2E plans
• Lead DevOps projects and lead the shift to a "you build it you run it" R&D organization
• Manage highly technical cross-functional software programs, from inception to delivery
• Be a central player in developing the procedures, choosing the tools, and determining how to manage our programs
• Design and own new operational processes which will ensure an efficient and productive way of working

• 5+ years of experience with proven technical Program Management (Leading cross-company initiatives in R&D-oriented companies) and Agile methodologies at scale (must)
• Data-driven way of thinking
• Technical background, with a deep understanding of the Software Development Life Cycle, Cloud delivery, and monitoring within a DevOps line of products (must)
• Willing to take part in designing and shaping JFrog R&DProductNPI Processes and be a leader in your domain.
• Knowledge of OKR, NPI, and stream-aligned team methodologies
• Experience leading large-scale organizational changes, and working both with engineers and non-engineers to drive results
• Proficient English communication skills, both written and verbal
• Proficient with Jira - making the most of the Atlassian ecosystem, experience with advanced RoadmapsStructure - an advantage
• DevOps/Production developer background - an advantage

About the role

You will collaborate directly with cross-functional teams, including product managers, engineers, and AI experts, to create clear, accurate, and engaging documentation, such as API references, SDK guides, user manuals, and tutorials.

As a Technical Writer at JFrog you will…

• Collaborate with product managers, developers, and subject matter experts to gather requirements, create content outlines, and document new features.
• Write clean, structured, user-focused content, including user guides, API documentation, SDKs, tutorials, release notes, and more.
• Tailor content to meet the needs of user personas, emphasizing real-world use cases and user goals.
• Contribute to UX efforts by writing in-product microcopy and offering feedback on UI/UX improvements.
• Collaborate with other technical writers on maintaining and improving the documentation style guide, contributing to the design system, and updating the internal wiki.
• Leverage AI-powered tools to draft, review, and enhance documentation.

To be a Technical Writer at JFrog you need…

• 3-5 years of experience as a Technical Writer in an enterprise software
• English at native level
• Strong interpersonal skills with the ability to collaborate and build relationships with cross-functional teams
• Excellent writing skills, with the ability to structure content effectively and communicate technical information clearly
• Ability to work independently with a strong sense of responsibility and commitment
• Capable of working accurately and quickly with attention to detail
• Ability to multitask and meet tight deadlines, doing what’s required to release content on time

Advantages

• Experience with topic-based authoring and content reuse
• Experience with REST APIs, Open API 3.0 (Swagger)
• Technical knowledge or experience such as coding, networking, public clouds (GCP, AWS, Azure), or CLI / console
• Familiarity with AI/ML, DevOps, or Security processes
• Experience with tools including Paligo, Fluid Topics, Figma, Jira, Google Docs, Slack

About the role

You will collaborate directly with cross-functional teams, including product managers, engineers, and AI experts, to create clear, accurate, and engaging documentation, such as API references, SDK guides, user manuals, and tutorials.

As a Technical Writer at JFrog you will…

• Collaborate with product managers, developers, and subject matter experts to gather requirements, create content outlines, and document new features.
• Write clean, structured, user-focused content, including user guides, API documentation, SDKs, tutorials, release notes, and more.
• Tailor content to meet the needs of user personas, emphasizing real-world use cases and user goals.
• Contribute to UX efforts by writing in-product microcopy and offering feedback on UI/UX improvements.
• Collaborate with other technical writers on maintaining and improving the documentation style guide, contributing to the design system, and updating the internal wiki.
• Leverage AI-powered tools to draft, review, and enhance documentation.

To be a Technical Writer at JFrog you need…

• 3-5 years of experience as a Technical Writer in an enterprise software
• English at native level
• Strong interpersonal skills with the ability to collaborate and build relationships with cross-functional teams
• Excellent writing skills, with the ability to structure content effectively and communicate technical information clearly
• Ability to work independently with a strong sense of responsibility and commitment
• Capable of working accurately and quickly with attention to detail
• Ability to multitask and meet tight deadlines, doing what’s required to release content on time

Advantages

• Experience with topic-based authoring and content reuse
• Experience with REST APIs, Open API 3.0 (Swagger)
• Technical knowledge or experience such as coding, networking, public clouds (GCP, AWS, Azure), or CLI / console
• Familiarity with AI/ML, DevOps, or Security processes
• Experience with tools including Paligo, Fluid Topics, Figma, Jira, Google Docs, Slack

• Architect and develop data pipelines – Lead the design and implementation of data pipelines that support JFrog's platform, ensuring high data quality, security, and governance. Introduce new tools and technologies to enhance data workflows and integration
• Develop a strategic roadmap that outlines key engineering solutions to support our platform’s scalability and performance, aligned with JFrog's overall vision and objectives
• Collaborate across teams – Work closely with internal teams including DevOps, BI, Product, and development groups to ensure seamless data integration and drive data-driven decision-making across the organization
• Establish data guidelines and documentation – Define best practices for data generation, consumption, and management within the platform. Create thorough documentation for all data processes to facilitate clear communication and future maintenance

• 5+ years hands-on proven experience designing, building, and optimizing scalable and highly available data-intensive systems
• In-depth understanding of big data engines and frameworks, such as Spark, and experience with ETL/ELT tools for robust data pipeline development
• Proven ability to lead initiatives and drive technical agendas in a hands-on capacity, with potential for team building in the future
• Knowledge of machine learning frameworks and strategic industry trends – a plus
• Strong business skills and strategic thinking, an innovative and growth mindset
• Strong interpersonal skills to collaborate with internal teams and external partners effectively