Architect Systems Engineering jobs at Intercontinental Exchange - Ice in United Kingdom, South Somerset

Responsibilities

• Develop, maintain, and support applications within the Salesforce platform and various other corporate systems/tools using recommended best practices.
• Collaborate with internal customers to translate functional requirements into technical implementation for the automation of existing processes and the development of new applications.
• Manage projects from specification gathering, to development, to QA, user acceptance testing, and deployment to production
• Participate in meetings and organize work and/or training sessions around new software being introduced into the ICE technology environment
• Document changes and author documentation on software development standards and practices
• Enhances team and coworkers through knowledge sharing and implementing best practices in day-to-day activities. This includes keeping up on new technical innovations from Salesforce, obtaining certifications, and advancing Trailhead status.
• Very strong personal initiative, consistently responsible for many critical deliverables across all aspects of ICE's business lines.
• Ability to prioritize work efficiently without direct guidance from management.
• Ability to lead a large project and effectively provide status updates.

Knowledge and Experience

• Bachelor’s degree (CS or IT preferred).
• 8+ year’s development experience on the Salesforce platform.
• Experience in developing LWC, APEX and Aura Components
• Experience with HTML, CSS, JavaScript, jQuery
• Strong understanding of Lightning Flows, Batch Processing, Trigger Management.
• Strong understanding of Salesforce Limits and best practices around the same.
• Understanding of Experience Cloud configuration and development.
• Familiarity with Einstein and Agent force for Generative and Predictive AI
• Familiarity with Tableau and/or CRMA
• Salesforce certifications including (but not limited to) Admin and Platform Developer 1 and 2 certifications.
• Solid understanding and experience with various SDLC methodologies and deployment tools (GIT, Copado, Dev Ops Center)
• Solid technical background, especially around web/software development, relational databases and object-oriented concepts.
• Strong analytical/problem solving skills.
• Detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models and technologies; ability to identify issues/opportunities and recommend solutions, ideas and more efficient approaches.

Preferred, but not required

• Familiarity with Web Application Architecture (HTTP, Client/Server, HTML, JavaScript)
• Experience with SQL and Database Technologies (SQL Server, MySQL)
• Experience with Web Services / Web APIs including both SOAP and REST
• Financial industry expertise

Responsibilities

• Assist in the design, planning and implementation of Ansible Automation Platform and Windows servers solutions
• Develop and support the CI/CD pipeline used to enable the development efforts on Ansible Automation Platform
• Build and maintain automation scripts in Python, PowerShell, and Ansible
• Create code in Ansible to manage server configurations
• Assist in maintaining and improving our Windows and Linux build infrastructures
• Create and deploy packages using RPMs and NuGet packages
• Respond to and assist in production operations in a 24/7 environment
• Evaluate, test, and integrate new operating system versions, drivers, and patches
• Provide technical analysis, resolve problems, and propose solutions
• Provide support to, and coordinate with, developers, operations staff, release engineers, and end-users
• Educate and mentor team members and operations staff
• Participate in a weekly on-call rotation for after-hours support

Knowledge and Experience

• Degree in engineering discipline or equivalent experience in Systems Engineering
• 4+ years of experience with Ansible Automation Platform or AWX
• 2+ years of experience with Kubernetes
• 7+ years of experience Windows Server 2016 – 2025
• 2+ years of experience with CI/CD pipelines
• 5+ years of experience with Windows Server OS deployment
• Expert level experience with Ansible and PowerShell
• Intermediate level experience with Python
• Build automation and configuration management
• Horizontal and vertical scaling for performance and high availability
• Top-tier analytics and problem solving
• Ability to work in a service-oriented team environment
• Project Management, organization, and time management
• Customer focused, and dedicated to the best possible user experience
• Communicate effectively with both technical and business resources
• Fluent speaking, reading, and writing in English

Desired Knowledge and Experience

• 1+ years of experience with Chocolatey
• 1+ years of experience with GitHub Actions
• 1+ years of experience with GitHub Enterprise SCM
• 1+ years of experience with OpenShift Container Platform
• 1+ years of experience with ArgoCD
• 1+ years of experience with Tanium Patch
• 1+ years of experience with Windows/Linux OS deployment with Foreman

Responsibilities

• Assist in the design, planning and implementation of server solutions
• Tune and design systems infrastructure for maximum available performance
• Automation of manual tasks using scripting and application development
• Investigate and adopt new technologies/tools as needs arise
• Respond to and assist in production operations in a 24/7 environment
• Evaluate, test, and integrate new operating system versions, drivers, and patches
• Provide technical analysis, resolve problems, and propose solutions
• Provide support to, and coordinate with, developers, operations staff, release engineers, and end-users
• Educate and mentor team members and operations staff
• Participate in a weekly on-call rotation for after-hours support

Knowledge and Experience

• 5+ years of experience with Linux operating systems (RedHat variants preferred)
• Solid experience coding with any combination of Python, Ruby, Bourne, PowerShell, APIs, and others
• Familiarity with git, subversion, foreman, katello, Jenkins, or equivalent
• Demonstrable knowledge of multi-tiered, highly available, and resilient application design
• Knowledge of horizontal and vertical scaling for performance and stability
• Familiarity with low-latency / high-frequency compute environments
• Understanding of virtualization and experience with VMWare
• Top-tier analytics and problem solving
• Ability to work in a service-oriented team environment
• Project Management, organization, and time management
• Customer focused, and dedicated to the best possible user experience
• Communicate effectively with both technical and business resources

Desired

• Degree in engineering discipline or equivalent experience in Systems Engineering
• Intermediate understanding of application and server virtualization
• Knowledge of Docker, Kubernetes, OpenShift or equivalent container platform
• Experience with automation/configuration management using either Puppet, Chef, Ansible or an equivalent
• Ability to perform network analysis with tools, tcpdump, wireshark, tshark

In Cyber Engineering you will:
Maintain Existing Infrastructure Availability
Enhance Existing Infrastructure Effectiveness
Implement New Infrastructure Capabilities
Advise on posture and operational effectiveness

Responsibilities

• Collaborate to service all cybersecurity systems and provide technical and procedural advice in order to sustain the engineering program's unplanned work.
  • Configure cyber tools, respond to cyber tools outage incidents
  • Advise colleagues on cyber systems
  • Steward documentation and processes for our cyber systems
  • Communicate status of cyber systems to colleagues and leadership
  • Advise on unplanned work Prioritization
• Collaborate to complete Infosec projects and initiatives aligned with cyber systems
  • Document, share, & transition projects & Initiatives
  • Participate in project & initiative planning and problem solving
  • Complete planned work
  • Communicate status of planned work
  • Research & focused learning to support projects
  • Advise on planned work prioritization
  • Advise on process improvement

Knowledge and Experience

• EDR/EPP/Agent based security systems, SIEM, DNS, linux, windows, networking, MITRE, network security, endpoint security, proxies, API security, Python, cloud security, data Loss prevention, container security, distributed systems, change management, incident handling, agile, security frameworks, CDNs, last mile security, sandboxing, AI security, user behavior security, data analytics, strong communication and collaboration skills
• College degree in relevant field or equivalent certifications or experience

Responsibilities

• Assist in the design, planning and implementation of solutions using Python programming language
• Build and maintain automation scripts in Ansible and Python
• Collaborate with cross-functional teams to develop and maintain RESTful APIs
• Write reusable, testable, and efficient code
• Possess strong knowledge of operating systems such as Windows and Linux
• Have a deep understanding of file systems, process management, memory management, security, and other essential components of an operating system
• Mentor and coach junior developers to improve their skills and knowledge
• Analyze, program, and modify software enhancement requests
• Participate in code reviews, design reviews, and architecture discussions
• Respond to and assist in production operations in a 24/7 environment
• Identify and solve complex software development problems and provide technical guidance to the team
• Use a range of architectures, tools, and frameworks to automate internal processes
• Work with internal and external teams to understand business and functional requirements to develop automation, requirements, and deliverables
• Provide technical analysis, resolve problems, and propose solutions
• Provide support to, and coordinate with, developers, operations staff, and release engineers
• Educate and mentor team members and operations staff
• Participate in a weekly on-call rotation for after-hours support

Knowledge and Experience

• Degree in engineering/computer science discipline or equivalent experience in Systems Engineering
• 3+ years of experience automating manual IT work processes
• 2+ years of experience in software development with expertise in Python programming
• 1+ years of experience in ansible code development
• 2+ years of experience Windows Server or Linux Server
• Proficient in API development, including RESTful APIs and microservices
• Experience with containerization and orchestration using Docker and Kubernetes is added advantage
• Top-tier analytics and problem solving
• Ability to work in a service-oriented team environment
• Project Management, organization, and time management
• Customer focused, and dedicated to the best possible user experience
• Communicate effectively with both technical and business resources
• Fluent speaking, reading, and writing in English

Desired

• 1+ years of experience in PowerShell code development
• 1+ years of experience in GitHub Actions development
• 1+ years of experience in Jenkins and Groovy language

Job Purpose

IntercontinentalExchange has an opportunity for an Accounts Receivable Cash Application Associate in Hyderabad, India.

Responsibilities

• Review bank statements, apply daily payments to customer accounts;
• Investigate out of balance deposits to determine appropriate distribution of payments;
• Analyze payment exceptions and liaise with customers and management to increase auto-application of payments;
• Handle monthly application for unapplied and unidentified cash receipts;
• Communicate via phone or email with the collectors and/or customer to research payments;
• Report and reconcile daily cash receipts to ensure all revenue has been received and applied;
• Notify management of issues or payment discrepancies;
• Maintain accurate and organized files of payments and cash reconciliations;
• Collaborate with AR Collectors to ensure cash is properly deposited on customer accounts.

Knowledge and Experience

• Associate or Bachelor's degree in Accounting or business-related field with at least 2 years of experience that is directly related to the duties and responsibilities specified.
• Oracle Revenue Management and Billing (ORMB) and High Radius Cash Application experience is a plus but not a requirement.
• The candidate must be detail oriented and possess strong organizational skills.
• Candidate must be able to handle confidential and sensitive information in a professional manner.
• Strong customer service, interpersonal and written/verbal communication skills are required.
• Must have the ability to analyze and solve problems, prioritize tasks and work independently.
• Ability to work in a fast-paced team environment and have the flexibility to handle high transaction volume.
• Proven experience adhering to daily, weekly and monthly transaction goals/targets is a must.

Responsibilities

• Project manage the delivery of customer orders and manage delivery expectations in line with the business requirements.
• Planning & execution of networking tasks necessary to deliver customer connectivity solutions
• Generation of hardware configurations and scripts for customer premise equipment & core network equipment, including the use of proprietary scripting tools.
• QA testing of customer site installations
• Accurate and prompt record keeping in accordance with Customer Engineering standards
• Maintaining accurate customer & network specific data
• Working with telecom providers to complete acceptance testing of new customer connectivity
• Troubleshooting and provide technical support “incident” coordination focus during ICE customer provisioning process
• Undertake and lead Technical Interchange Meetings (TIM) with customers
• Providing both internal and external technical documentation
• Provide support on production customer issues relating to their ICE network infrastructure as required
• Liaising with ICE customers to ensure their connectivity requirements are provisioned efficiently and in line with ICE standards
• Liaising internally with other ICE teams
• Own and manage the project delivery from start to finish
• Providing technical support during the provisioning process
• Providing all necessary supporting documents
• Administration of assigned projects to Customer Engineering standards

Knowledge and Experience

• Bachelor’s degree in Computer Science, Information Technology, Network Administration, or other relevant degree discipline
• 3+ years in network support or network delivery with proven track record of problem solving
• Excellent communication skills both verbally and written with the ability to convey information to both a technical and non-technical audience
• Time management in order to ensure the delivery of client services is achieved
• Network Professional with strong experience working on ‘large’ complex LAN/WAN IP networks within global financial markets production arena
• Strong “hands-on” experience of IP routing protocols with emphasis towards BGP
• Strong “hands-on” experience of IP multicast configuration and support
• Strong “hands-on” experience of Cisco & Juniper product range including VPN products Familiar with current network management tools and techniques
• Strong “hands-on” network trouble shooting skills and traffic analysis

Desirable

• Formal network accreditation, to Juniper JNCIP or Cisco CCNP/DP level
• Basic UNIX / LINUX administration skills
• Network Security experience
• Direct experience of network tools such as Wireshark & Corvil
• Knowledge of current Juniper, Cisco and Arista product range
• Demonstrated project management experience
• Financial services experience and/or Extranet service provider experience

The Customer Engineering team serves clients globally, the ability to work after hours and on weekends to achieve successful project delivery in required.