Jobs at Informatica in France

You will report to the Director, Technical Support

Java, Oracle, MS SQL Server, Salesforce CRM, Web Services (SOAP, RESTful, WSDL), Windows, Linux (Red Hat, SUSE), AWS, Azure, GCP

• Manage and resolve customer issues through Salesforce CRM
• Deliver best-in-class technical support to customers, partners, and internal stakeholders
• Analyse and reproduce complex software issues and manage support lifecycle
• Collaborate across teams to identify and escalate product defects
• Contribute to the knowledge base by documenting solutions and insights

• Passion for customer success and delivering high-quality support
• Effective problem-solver, comfortable interacting with technical and non-technical stakeholders

• Good level of French (spoken and written) is required
• 2+ years of experience supporting mission-critical software in enterprise environments
• Programming and debugging skills in Java or other object-oriented languages
• Solid understanding of databases, operating systems, and cloud platforms
• BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
• Minimum 2+ years of relevant professional experience

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

You will report to the Director, Technical Support

Java, Oracle, MS SQL Server, Salesforce CRM, Web Services (SOAP, RESTful, WSDL), Windows, Linux (Red Hat, SUSE), AWS, Azure, GCP

• Manage and resolve customer issues through Salesforce CRM
• Deliver best-in-class technical support to customers, partners, and internal stakeholders
• Analyse and reproduce complex software issues and manage support lifecycle
• Collaborate across teams to identify and escalate product defects
• Contribute to the knowledge base by documenting solutions and insights

• Passion for customer success and delivering high-quality support
• Effective problem-solver, comfortable interacting with technical and non-technical stakeholders

• Good level of French (spoken and written) is required
• 2+ years of experience supporting mission-critical software in enterprise environments
• Programming and debugging skills in Java or other object-oriented languages
• Solid understanding of databases, operating systems, and cloud platforms
• BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
• Minimum 2+ years of relevant professional experience

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

You will report to the Director, Technical Support

Java, Oracle, MS SQL Server, Salesforce CRM, Web Services (SOAP, RESTful, WSDL), Windows, Linux (Red Hat, SUSE), AWS, Azure, GCP

• Manage and resolve customer issues through Salesforce CRM
• Deliver best-in-class technical support to customers, partners, and internal stakeholders
• Analyse and reproduce complex software issues and manage support lifecycle
• Collaborate across teams to identify and escalate product defects
• Contribute to the knowledge base by documenting solutions and insights

• Passion for customer success and delivering high-quality support
• Effective problem-solver, comfortable interacting with technical and non-technical stakeholders

• Good level of French (spoken and written) is required
• 2+ years of experience supporting mission-critical software in enterprise environments
• Programming and debugging skills in Java or other object-oriented languages
• Solid understanding of databases, operating systems, and cloud platforms
• BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
• Minimum 2+ years of relevant professional experience

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

Salesforce (CRM), Marketo or other marketing automation platforms, Tableau or other data visualization tools, , Webinar platforms (ON24, GoToWebinar).

• Develop and execute the field marketing strategy for France and Iberia aligned with sales objectives.
• Plan, manage, and optimize regional campaigns and events to generate qualified pipeline and accelerate deals.
• Collaborate closely with sales teams, partners, and global marketing to localize and activate campaigns.
• Manage marketing budget, track ROI, and provide regular reporting on campaign performance.
• Engage and enable channel partners by integrating them into regional marketing initiatives.

• Experience working with a partner ecosystem (distributors, resellers, SIs).
• Previous experience marketing to enterprise B2B audiences in France and/or Iberia.
• Fluency in Spanish or Portuguese in addition to French and English.
• Familiarity with account-based marketing (ABM) strategies.
• Strong cross-functional project management and stakeholder management skills..

• Proven field marketing experience in a B2B tech environment.
• Strong understanding of pipeline generation and sales alignment.
• Fluent in English and French and Spanish (written and spoken).

• BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience

• Minimum 8+ years of relevant professional experience

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

You'll use your record of accomplishment to lead a team to sell enterprise software solutions and increase revenue through the management of all accounts within the South EMEA region. You will collaborate with other executives, including presales, professional services, marketing, channel management, finance and customer support, and alliance and channel partners. You'll use your experience with sales management to inspire and coach the team to surpass their sales goals.

You have experience with structured management and sales techniques as well as leading teams remotely. Management skills and a record of accomplishment with sales campaign delivery. Expanding sales within existing accounts and focusing on customer service while developing relationships with important decision-makers are your cornerstones to success. You apply clear performance standards and handle problems decisively and objectively while providing sound guidance and assistance to improve the processes. Your planning and management abilities always consider the needs of the businesses, and how the competition factors into that need. Also, you have the following attributes:

• Business and financial knowledge to translate into an executable sales plan
• Manage or enlist the support of matrix organizations
• operations and positioning to accomplish plans, and align others with plans
• Experience communicating at Senior levels

• 10+ years of successful enterprise software sales management history in a related space
• Experience developing people, leading and managing teams in France, Spain, and Italy
• Experience manager of 1st line Sales Managers / Sales Directors
• Background in management and strategic selling
• Experience leading a team with enterprise and tactical business
• Personal experience closing multi-million dollar deals
• Minimum 5 years of direct sales experience
• History of exceeding quota
• Executive calling experience and presence.

• Minimum 15+ years of relevant professional experience with an undergrad degree or professional training
• BA/BS or equivalent educational background
• Organization or Segment Leader

You'll use your record of accomplishment to lead a team to sell enterprise software solutions and increase revenue through the management of all accounts within the South EMEA region. You will collaborate with other executives, including presales, professional services, marketing, channel management, finance and customer support, and alliance and channel partners. You'll use your experience with sales management to inspire and coach the team to surpass their sales goals.

You have experience with structured management and sales techniques as well as leading teams remotely. Management skills and a record of accomplishment with sales campaign delivery. Expanding sales within existing accounts and focusing on customer service while developing relationships with important decision-makers are your cornerstones to success. You apply clear performance standards and handle problems decisively and objectively while providing sound guidance and assistance to improve the processes. Your planning and management abilities always consider the needs of the businesses, and how the competition factors into that need. Also, you have the following attributes:

• Business and financial knowledge to translate into an executable sales plan
• Manage or enlist the support of matrix organizations
• operations and positioning to accomplish plans, and align others with plans
• Experience communicating at Senior levels

• 10+ years of successful enterprise software sales management history in a related space
• Experience developing people, leading and managing teams in France, Spain, and Italy
• Experience manager of 1st line Sales Managers / Sales Directors
• Background in management and strategic selling
• Experience leading a team with enterprise and tactical business
• Personal experience closing multi-million dollar deals
• Minimum 5 years of direct sales experience
• History of exceeding quota
• Executive calling experience and presence.

• Minimum 15+ years of relevant professional experience with an undergrad degree or professional training
• BA/BS or equivalent educational background
• Organization or Segment Leader

You'll use your record of accomplishment to lead a team to sell enterprise software solutions and increase revenue through the management of all accounts within the South EMEA region. You will collaborate with other executives, including presales, professional services, marketing, channel management, finance and customer support, and alliance and channel partners. You'll use your experience with sales management to inspire and coach the team to surpass their sales goals.

You have experience with structured management and sales techniques as well as leading teams remotely. Management skills and a record of accomplishment with sales campaign delivery. Expanding sales within existing accounts and focusing on customer service while developing relationships with important decision-makers are your cornerstones to success. You apply clear performance standards and handle problems decisively and objectively while providing sound guidance and assistance to improve the processes. Your planning and management abilities always consider the needs of the businesses, and how the competition factors into that need. Also, you have the following attributes:

• Business and financial knowledge to translate into an executable sales plan
• Manage or enlist the support of matrix organizations
• operations and positioning to accomplish plans, and align others with plans
• Experience communicating at Senior levels

• 10+ years of successful enterprise software sales management history in a related space
• Experience developing people, leading and managing teams in France, Spain, and Italy
• Experience manager of 1st line Sales Managers / Sales Directors
• Background in management and strategic selling
• Experience leading a team with enterprise and tactical business
• Personal experience closing multi-million dollar deals
• Minimum 5 years of direct sales experience
• History of exceeding quota
• Executive calling experience and presence.

• Minimum 15+ years of relevant professional experience with an undergrad degree or professional training
• BA/BS or equivalent educational background
• Organization or Segment Leader