Customer Engagement Manager Oncology - Area South-east M/f/d jobs at Incyte

Essential Functions of the Job (Key responsibilities):

• Engage with customers through various channels, including in-person at their offices, virtually, or as requested, ensuring accessibility and inclusivity for all individuals.
• Represent in a professional, compliant, and ethical manner.
• Provide feedback on marketing tools and tactics and effectiveness reviews of sales activities.
• Utilize members of the matrix team to address customer needs and ensure access to Incyte products for appropriate patients.
• Provide exceptional customer service through total account management, which includes ensuring product access and triaging all medical or reimbursement issues.
• Execute on marketing strategies, deliver branded and disease-state sales messages, and execute business plans and planned promotional programs.
• Demonstrate and communicate to external stakeholders in depth knowledge of the clinical benefits of Incyte's products.
• Develop and maintain strong disease state knowledge and exemplary selling skills.
• Create and maintain a strategically developed business plan that reflects in-depth local market and account-specific knowledge.
• Consistently achieve or exceed revenue targets.

Qualifications (Minimal acceptable level of education, work experience, and competency)

• Discover – Develop – Deliver – Collaborate
• Demonstrate ability to build and maintain strong professional relationships with individuals from diverse backgrounds.
• Demonstrate strong business analytics and account management skills.
• Proven track record of achieving sales targets, as demonstrated in performance reviews and sales reports.
• Experience working with buy and bill oncolytics and specialty pharmacies is preferred, but not required. We welcome candidates from diverse backgrounds who may bring different perspectives to the role.
• Minimum of relevant experience in the Hematology/Oncology market, with a focus on the lymphoma category, is preferred.
• Experience working with buy and bill oncolytics and specialty pharmacies is preferred, but not required. We welcome candidates from diverse backgrounds who may bring different perspectives to the role.
• Minimum of relevant experience in biotech/pharmaceutical sales, with a focus on skills and achievements rather than specific years.
• A bachelor's degree or equivalent experience is preferred.
• The ability to travel is required using various modes of transportation (car, air, train, etc.). The level and frequency of travel, including overnights, will depend on the specific territory and/or business purpose or need. We encourage applications from individuals with diverse abilities and will provide necessary accommodations for travel.
• Creative approach to overcoming obstacles.
• Collaborative Ability.
• Strategic Thinking.
• Demonstrated leadership capabilities, welcoming diverse perspectives and fostering an inclusive team environment.
• Drive to achieve.
• Product 'access' knowledge.
• Effective communication skills.
• Strong business planning acumen.
• Local Oncology market knowledge.
• Customer centric selling approach.
• Possession of a valid driver's license and a satisfactory driving record, or the ability to meet the transportation requirements of the role.
• Demonstrate ability to work effectively in matrix teams.
• Health care providers in community and academic settings.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Learn more at:

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process .

Essential Functions of the Job (Key responsibilities)

• Provide guidance to the OBDs and OHS's on the marketing, allocating, monitoring, and leveraging of internal/external resources (e.g., discretionary spend).
• Develop local Thought Leader relationships to achieve aligned objectives.
• Conduct sales meetings to drive performance.
• Share best practices with direct reports, peers and HQ.
• Conduct annual and on-going performance reviews.
• Ensure compliance with all federal, state and company policies.
• Lead OBDs and sales teams to meet revenue targets.
• Employ strong leadership skills, develop business plans for their areas and implement national sales strategies, ensuring inclusivity and collaboration across diverse teams.
• Demonstrate a solid understanding of the evolving oncology marketplace and its various customer segments.
• Develop and implement reliable, effective metrics to measure outcomes; identifies and recommends changes to improve efficiency and effectiveness.
• Provide ideas that contribute to the formation of the overall Regional, Area and national business strategies.
• Develop innovative ways to drive results within company guidelines.
• Exceeds performance driven goals and routinely measures outcomes.
• Empower Individuals to Perform Beyond their Role.
• Hire, coach, and develop team members to ensure optimal productivity; foster a creative, innovative, and supportive workplace that values diverse perspectives and inclusivity.
• Develop high-performing teams built on trust, transparency, and strategic purpose, fostering an inclusive environment where diverse perspectives are valued.
• Collaborate closely with our commercialization partner, Morphosys, in the planning and execution of initiatives in support of Monjuvi product strategies Identify top talent to build front line leadership team.

Qualifications (Minimal acceptable level of education, work experience, and competency)

• Discover – Develop – Deliver – Collaborate
• Experience as an OBD, Field Director, or equivalent role, preferably within Incyte, is valued but not strictly require
• Extensive experience in specialty therapeutic sales within the hematology/oncology industry, with a focus on skills and achievements rather than specific years of experience.
• A bachelor's degree or equivalent experience is preferred.
• Possession of a valid driver's license and a satisfactory driving record, with accommodations available for individuals with disabilities who may require them.
• Willingness to travel up to 50% of the time, with accommodations available for individuals with disabilities.
• Proficiency in Excel, Word, Outlook, and database applications, with accommodations available for assistive technologies.
• Demonstrated success in performance evaluations and maintaining current sales reports.
• Proven track record in sales and leadership performance. Experience in co-promotion, product marketing, access and reimbursement, or account management is beneficial.
• Ability to motivate, retain, and develop OBDs, and Sales Specialists.
• Familiarity with Infused Oncolytics and Specialty Pharmacy is beneficial

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Learn more at:

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process .

Job Summary (Primary function):
The Oncology/Hematology Specialist acts as primary customer contact for demand creation by executing the marketing strategy and promoting products.

Essential Functions of the Job (Key responsibilities):

• The willingness and ability to travel as required, with accommodations available for individuals with disabilities.
• Engage with customers through various channels, including in-person at their offices, virtually, or as requested, ensuring accessibility and inclusivity for all individuals.
• Execute on marketing strategies, deliver branded sales messages and disease state education, execute planned promotional programs.
• Represent in a professional, compliant, and ethical manner.
• Provide feedback on marketing tools and tactics and effectiveness reviews of sales activities.
• Utilize team members to address customer needs and ensure access to Incyte products for patients who need them.
• Provide exceptional customer service through total account management, which includes ensuring product access and triaging all medical or reimbursement issues.
• Execute on marketing strategies, deliver branded and disease state sales messages, execute planned promotional programs.
• Demonstrate and communicate to external stakeholders in depth knowledge of the clinical benefits of Incyte's products.
• Develop and maintain strong disease state knowledge and exemplary selling skills.
• Create and maintain a strategically developed business plan that reflects in depth local market and account specific knowledge.
• Consistently achieve or exceed revenue targets.

Qualifications (Minimal acceptable level of education, work experience, and competency):

• Local Oncology market knowledge.
• Customer centric selling approach.
• Possession of a valid driver's license and a satisfactory driving record, or the ability to obtain one if required for the role.
• Demonstrate ability to work effectively in matrix teams.
• Demonstrate ability to gain consistent access and develop strong professional relationships with health care providers in community and academic settings.
• History of successful sales performance documented in annual reviews and sales reports. Demonstrate strong business analytics and account management skills.
• Minimum of relevant experience in the Hematology/Oncology market, with a preference for experience in hematology.
• Minimum of several years of successful biotech/pharmaceutical sales experience, or equivalent relevant experience.
• A bachelor's degree or equivalent experience is preferred.
• The ability to travel is required using various modes of transportation (car, air, train, etc.). The level and frequency of travel, including overnights, will depend on the specific territory and/or business purpose or need. We encourage applications from individuals with disabilities and will provide reasonable accommodations to support travel requirements.
• Demonstrated leadership capabilities, welcoming diverse perspectives and fostering an inclusive team environment.
• Product 'access' knowledge.
• Strong communication skills, including the ability to engage with diverse audiences.
• Strong business planning acumen.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Learn more at:

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process .

Job Summary (Primary Function)

The Senior Manager/Associate Medical Director, Dermatology – US Medical Affairs, Inflammation and Autoimmunity will support the development and execution of U.S. Medical Affairs strategy and tactics for assigned disease area (ex atopic dermatitis, hidradenitis suppurativa, vitiligo). The individual will be responsible for providing medical leadership and strategic execution across initiatives such as medical education, external expert engagement, and data dissemination while providing medical support to internal stakeholders. This position will report to the Director/Sr Medical Director, USMA – IAI.

We welcome applicants from diverse clinical and scientific backgrounds including M.D., Pharm.D., Ph.D., Nurse Practitioner, and Physician Assistant professionals who bring dermatology expertise or industry-relevant Medical Affairs experience to engage in scientific exchange.

Essential Functions of the Role

Strategic & Scientific Leadership

Support the Medical Director in developing and operationalizing the U.S. Medical Affairs plan aligned with brand and organizational goals

Contribute to disease and product strategy by integrating insights from medical experts, MSLs, clinical development, and commercial functions.

Lead select strategic initiatives and represent Medical Affairs in cross-functional team activities/initiatives.

Deliver clear and balanced scientific interpretation of clinical and real-world data to both internal and external audiences

Build and maintain trust-based relationships with external experts

Represent Medical Affairs at scientific congresses and advisory board meetings

Collaborate with Clinical Development, Biostatistics, and Health Economics and Observational Research on post-approval and real-world data generation

Serve as subject matter expert for commercial and market access advisory board meetings, and as needed for promotional material review via the Medical-Legal-Regulatory Committee

Provide medical training support for MSL and internal stakeholders

Contribute to sales training, speaker bureau content development, and field team enablement

Qualifications and Preferred Experience

Required Education & Credentials (One of the following):

M.D. or international equivalent

Pharm.D., Ph.D. in life sciences or related discipline

Nurse Practitioner or Physician Assistant with advanced clinical training and experience in dermatology

Professional Experience

2 years of industry experience in Medical Affairs preferred

Demonstrated experience in evidence generation or medical communications

Familiarity with pre-launch and launch Medical Affairs planning desirable

Experience with inflammatory skin diseases (ex. AD, HS, vitiligo) preferred

Skills & Core Competencies

Ability to communicate complex medical/scientific concepts effectively across audiences

Strong understanding of clinical data analysis, translational medicine, and real-world evidence

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Learn more at:

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process .

Job Summary (Primary function)
The Oncology/Hematology Specialist acts as primary customer contact for demand creation by executing the marketing strategy and promoting products.

Essential Functions of the Job (Key responsibilities)

• The willingness and ability to travel as required, with accommodations available for individuals with disabilities.
• Engage with customers through various channels, including in-person at their offices, virtually, or as requested, ensuring accessibility and inclusivity for all individuals.
• Execute on marketing strategies, deliver branded sales messages and disease state education, execute planned promotional programs.
• Represent in a professional, compliant, and ethical manner.
• Provide feedback on marketing tools and tactics and effectiveness reviews of sales activities.
• Utilize team members to address customer needs and ensure access to Incyte products for patients who need them.
• Provide exceptional customer service through total account management, which includes ensuring product access and triaging all medical or reimbursement issues.
• Execute on marketing strategies, deliver branded and disease state sales messages, execute planned promotional programs.
• Demonstrate and communicate to external stakeholders in depth knowledge of the clinical benefits of Incyte's products.
• Develop and maintain strong disease state knowledge and exemplary selling skills.
• Create and maintain a strategically developed business plan that reflects in depth local market and account specific knowledge.
• Consistently achieve or exceed revenue targets.

Qualifications (Minimal acceptable level of education, work experience, and competency)

• Local Oncology market knowledge.
• Customer centric selling approach.
• Possession of a valid driver's license and a satisfactory driving record, or the ability to obtain one if required for the role.
• Demonstrate ability to work effectively in matrix teams.
• Demonstrate ability to gain consistent access and develop strong professional relationships with health care providers in community and academic settings.
• History of successful sales performance documented in annual reviews and sales reports. Demonstrate strong business analytics and account management skills.
• Minimum of relevant experience in the Hematology/Oncology market, with a preference for experience in hematology.
• Minimum of several years of successful biotech/pharmaceutical sales experience, or equivalent relevant experience.
• A bachelor's degree or equivalent experience is preferred.
• The ability to travel is required using various modes of transportation (car, air, train, etc.). The level and frequency of travel, including overnights, will depend on the specific territory and/or business purpose or need. We encourage applications from individuals with disabilities and will provide reasonable accommodations to support travel requirements.
• Demonstrated leadership capabilities, welcoming diverse perspectives and fostering an inclusive team environment.
• Product 'access' knowledge.
• Strong communication skills, including the ability to engage with diverse audiences.
• Strong business planning acumen.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Learn more at:

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process .

The duration of the internship is expected to cover a period of 12 months.The position is based in Morges, Switzerland and reports to the Senior Manager, External Manufacturing and Partnerships

• Conduct forecast accuracy analysis for all products and partners supplied by the International Supply Chain team, investigate root causes of variability with the affected markets, propose action plans to improve key performance indicators (KPIs) and report periodically these metrics.
• Support team members for selected contract manufacturing organizations (CMOs) or partners in the follow-up of new product launches and participation in partners meetings.
• Review adherence of selected alliance customers to the established contractual terms such as respect of lead-times and volumes.
• Support the International Supply Chain team in Demand Planning activities such as maintenance and review of master data, and to ensure accurate forecast is always maintained in the IBP system.
• Participate and provide inputs to selected intra or inter-departments projects such as improvement of Demand Planning Processes and forecast updates from the partners, attendance and preparation for S&OP meetings.
• Support other general and periodic activities of the department such as review of business contingency plans (BCP) or review/update of department procedures (SOPs) to adapt to evolving activities.
• Provide general support to the supply chain operations in Europe and RELAM and APAC regions.
• Contribute positively to a strong culture of business integrity and ethics.
• Act within compliance and legal requirements as well as within company guidelines.
  

• Master or Bachelor’s degree in business school, supply chain, or equivalent.
• English fluency written and spoken (the company language).
• Basic understanding and strong interest in supply chain management.
• Good analytical, organizational and execution skills.
• Ability and willingness to work on several activities and projects in parallel.
• Good interpersonal skills to interact with colleagues as well as external partners from different levels and cultures.
• Ability to work independently and as part of a team at the same time.
• Proficiency in usual Microsoft applications and IT savvy.
• Strong commitment to business ethics.
• Knowledge or understanding of ERP system functionalities and purpose is a plus.
• Interest or basic knowledge/understanding of the life science industry is a plus.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Learn more at:

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process .

Territory: Hamburg, Kiel, Lübeck, Hannover

Fluent German and very good English

As a cornerstone of theMedical Affairs IAI team, you will:

• Build authentic, long-term scientific partnerships with Key External Experts (KEEs), dermatologists, and scientific institutions across Northern Germany.
• Be the scientific face of Incyte , establishing the trust and credibility that will anchor our presence in dermatology for years to come.
• Act as a bridge between the field and the organization , ensuring that insights from experts and patients inform medical and commercial strategies.
• Partner closely with future commercial teams , fostering early collaboration and shared understanding to ensure aligned and impactful market engagement.
• Facilitate peer-to-peer scientific exchange , ensuring dermatologists have access to balanced, data-driven information that supports better clinical decisions.
• Support evidence generation and innovation , identifying and enabling investigator-initiated studies (IIS), real-world data projects, and collaborative research.
• Deliver impactful internal training and field insights , empowering colleagues to engage the medical community with confidence and credibility.
• Represent Incyte externally , embodying our commitment to science, integrity, and collaboration at medical congresses, advisory boards, and expert meetings.

Skills & Experience

• Advanced scientific or clinical degree ( PharmD, PhD, MD, or equivalent ).
• Experience or strong scientific understanding in Dermatology , Immunology , or related therapeutic areas.
• Prior MSL or Medical Affairs experience in innovative or specialty care companies is a strong advantage.
• Exceptional communication and interpersonal skills, able to build trust with top-tier experts and internal stakeholders alike.
• Strategic thinker with a pioneer’s mindset , comfortable operating in a fast-evolving, launch-focused environment.
• Naturally collaborative, proactive, and adaptable — you are energized by creating connections and driving scientific excellence.
• Willingness to travel extensively across the assigned territory.

You will have visibility, ownership, and the chance to
build something lasting.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Learn more at:

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process .