Ptp Practitioner jobs at Ibm in Philippines, Naga

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

As a Senior OTC Analysts/Specialist, you are responsible for handling OTC transactional tasks in the area of customer masterdata and credit management, billing and invoicing, deductions, order processing, cash application, cash collection and dispute management according to agreed procedures, process maps and Desk Top Procedures or other guidelines agreed with the client. You must establish and/ or maintain good relationship with client personnel, ensure that daily activities are fulfilled according to the timetable, procedures and business goals as agreed with Team Leader or Operations Manager and deliver services as necessary in order to meet the SLAs and OLAs requirements from the area of your responsibility. This role requires strong analytical skills, process improvement expertise, and cross-functional collaboration to enhance cash flow and working capital.

Your Roles and Responsibilities

Ability to cope with different situations, different requirements, uncertainty and stress; ability to modify goals and directions when needed.

Problem solving

Accurately accumulating information and its analysis; forecasting potential problems and planning; allowing for alternative, creative solutions and identifying most reasonable solutions.

Striving for ambitious goals and continuously seeking better results by overcoming challenges along the way and proactively expanding knowledge.

Taking ownership by identifying needs, making informed decisions, and assuming responsibility for tasks and outcomes.

Order Management:

1. 1. Process customer orders in the system.
   2. Verify order details for accuracy (pricing, discounts, contract terms). Ensure all orders are reviewed and processed within agreed timeframes, agreed credit
      limits and basing on full information required.
   3. Coordinate with internal teams to ensure timely fulfillment. Work closely with sales and customer service teams to resolve order issues
   4. Ensure incorrect orders (i.e., incorrect payment terms) placed in the system are
      highlighted to the client for revalidation.

1.) Graduate of BS Accountancy, Finance, Business, Economics, or other related management degrees with 2 to 4 Yrs of work experience. At least > 2 years in Account Receivable processes. At least 2-year experience in BPO setting.

2.) Excellent understanding or working knowledge of general finance and various finance concepts and principles.

3.) Advanced knowledge and understanding on Customer Masterdata Management, Order and Credit Management, Billing and Invoicing, Collections and Disputes, Deductions and Cash Application.

4.) Good knowledge and hands on experience in any related Accounting Software: SAP, Oracle, SalesForce or any large-scale ERP system is an advantage.

7.) Ability to work independently in a fast - paced, dynamic setting while maintaining accuracy, prioritize tasks, manage multiple priorities and delivering against tight deadlines. Ability to achieve individual and Business metrics

8.) Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness.

9.) Strong problem solving and analytical skills, results – oriented, Excellent follow up; negotiation, and trouble - shooting skills, good relationship - building skill

10.) Excellent written, oral and interpersonal communication skills. Advanced knowledge and skills in MS Excel.

As a Senior OTC Analysts/Specialist, you are responsible for handling OTC transactional tasks in the area of customer masterdata and credit management, billing and invoicing, deductions, order processing, cash application, cash collection and dispute management according to agreed procedures, process maps and Desk Top Procedures or other guidelines agreed with the client. You must establish and/ or maintain good relationship with client personnel, ensure that daily activities are fulfilled according to the timetable, procedures and business goals as agreed with Team Leader or Operations Manager and deliver services as necessary in order to meet the SLAs and OLAs requirements from the area of your responsibility. This role requires strong analytical skills, process improvement expertise, and cross-functional collaboration to enhance cash flow and working capital.

Your Roles and Responsibilities

Ability to cope with different situations, different requirements, uncertainty and stress; ability to modify goals and directions when needed.

Problem solving

Accurately accumulating information and its analysis; forecasting potential problems and planning; allowing for alternative, creative solutions and identifying most reasonable solutions.

Striving for ambitious goals and continuously seeking better results by overcoming challenges along the way and proactively expanding knowledge.

Taking ownership by identifying needs, making informed decisions, and assuming responsibility for tasks and outcomes.

Order Management:

1. 1. Process customer orders in the system.
   2. Verify order details for accuracy (pricing, discounts, contract terms). Ensure all orders are reviewed and processed within agreed timeframes, agreed credit
      limits and basing on full information required.
   3. Coordinate with internal teams to ensure timely fulfillment. Work closely with sales and customer service teams to resolve order issues
   4. Ensure incorrect orders (i.e., incorrect payment terms) placed in the system are
      highlighted to the client for revalidation.

1.) Graduate of BS Accountancy, Finance, Business, Economics, or other related management degrees with 2 to 4 Yrs of work experience. At least > 2 years in Account Receivable processes. At least 2-year experience in BPO setting.

2.) Excellent understanding or working knowledge of general finance and various finance concepts and principles.

3.) Advanced knowledge and understanding on Customer Masterdata Management, Order and Credit Management, Billing and Invoicing, Collections and Disputes, Deductions and Cash Application.

4.) Good knowledge and hands on experience in any related Accounting Software: SAP, Oracle, SalesForce or any large-scale ERP system is an advantage.

7.) Ability to work independently in a fast - paced, dynamic setting while maintaining accuracy, prioritize tasks, manage multiple priorities and delivering against tight deadlines. Ability to achieve individual and Business metrics

8.) Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness.

9.) Strong problem solving and analytical skills, results – oriented, Excellent follow up; negotiation, and trouble - shooting skills, good relationship - building skill

10.) Excellent written, oral and interpersonal communication skills. Advanced knowledge and skills in MS Excel.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

As a Senior OTC Analysts/Specialist, you are responsible for handling OTC transactional tasks in the area of customer masterdata and credit management, billing and invoicing, deductions, order processing, cash application, cash collection and dispute management according to agreed procedures, process maps and Desk Top Procedures or other guidelines agreed with the client. You must establish and/ or maintain good relationship with client personnel, ensure that daily activities are fulfilled according to the timetable, procedures and business goals as agreed with Team Leader or Operations Manager and deliver services as necessary in order to meet the SLAs and OLAs requirements from the area of your responsibility. This role requires strong analytical skills, process improvement expertise, and cross-functional collaboration to enhance cash flow and working capital.

Your Roles and Responsibilities

Ability to cope with different situations, different requirements, uncertainty and stress; ability to modify goals and directions when needed.

Problem solving

Accurately accumulating information and its analysis; forecasting potential problems and planning; allowing for alternative, creative solutions and identifying most reasonable solutions.

Striving for ambitious goals and continuously seeking better results by overcoming challenges along the way and proactively expanding knowledge.

Taking ownership by identifying needs, making informed decisions, and assuming responsibility for tasks and outcomes.

Order Management:

1. Process customer orders in the system.
2. Verify order details for accuracy (pricing, discounts, contract terms). Ensure all orders are reviewed and processed within agreed timeframes, agreed credit
   limits and basing on full information required.
3. Coordinate with internal teams to ensure timely fulfillment. Work closely with sales and customer service teams to resolve order issues
4. Ensure incorrect orders (i.e., incorrect payment terms) placed in the system are
   highlighted to the client for revalidation.

1.) Graduate of BS Accountancy, Finance, Business, Economics, or other related management degrees with 2 to 4 Yrs of work experience. At least > 2 years in Account Receivable processes. At least 2-year experience in BPO setting.

2.) Excellent understanding or working knowledge of general finance and various finance concepts and principles.

3.) Advanced knowledge and understanding on Customer Masterdata Management, Order and Credit Management, Billing and Invoicing, Collections and Disputes, Deductions and Cash Application.

4.) Good knowledge and hands on experience in any related Accounting Software: SAP, Oracle, SalesForce or any large-scale ERP system is an advantage.

7.) Ability to work independently in a fast - paced, dynamic setting while maintaining accuracy, prioritize tasks, manage multiple priorities and delivering against tight deadlines. Ability to achieve individual and Business metrics

8.) Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness.

9.) Strong problem solving and analytical skills, results – oriented, Excellent follow up; negotiation, and trouble - shooting skills, good relationship - building skill

10.) Excellent written, oral and interpersonal communication skills. Advanced knowledge and skills in MS Excel.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

As a Procure-to-Pay (P2P) Specialist at IBM Consulting, you will play a critical role in invoice processing, vendor master management, query resolution, indexing, and invoice reconciliation. Flexibility to work in shifts is essential.

Primary Responsibilities will include:

Vendor Data Management:

* Efficiently create, update, verify, and cleanse vendor master records.

Invoice Management:

* Ensure precise and prioritized processing of invoices, including both Purchase Order (PO) and non-PO invoices.

* Collaborate with stakeholders to obtain approvals and resolve issues promptly.

Payment Handling:

* Manage payment requests, travel expenses, and payment proposals effectively.

Statement Reconciliation:

* Skillfully handle vendor statement reconciliation queries.

Performance Adherence:

* Maintain strict adherence to Service Level Agreements (SLAs) and timelines.

* With Accounting, Finance, Business, Economics, or other related management degrees.

* With intermediate knowledge and skills in Excel * With good knowledge and hands on experience in any related Accounting Software. SAP, Oracle, Ariba or any large-scale ERP system is an advantage

* Must be willing to work onsite (full time) in Naga City, Bicol

* Must be willing to work on a client-dictated schedule.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

As Order to Cash Analyst, you are responsible for handling OTC transactional tasks in the area of customer masterdata and credit management, billing and invoicing, document validation, order processing, cash application, cash collection and dispute management according to agreed procedures, process maps and Desk Top Procedures or other guidelines agreed with the client. You must establish and/ or maintain good relationship with client personnel, ensure that daily activities are fulfilled according to the timetable, procedures and business goals as agreed with Team Leader and deliver services as necessary to meet the SLAs and OLAs requirements from the area of your responsibility.

Your Roles and Responsibilities

Ability to cope with different situations, different requirements, uncertainty and stress; ability to modify goals and directions when needed.

Problem solving

Accurately accumulating information and its analysis; forecasting potential problems and planning; allowing for alternative, creative solutions and identifying most reasonable solutions.

Striving for ambitious goals and continuously seeking better results by overcoming challenges along the way and proactively expanding knowledge.

Taking ownership by identifying needs, making informed decisions, and assuming responsibility for tasks and outcomes.

Per Process:

1. Order Management:

b. Verify order details for accuracy (pricing, discounts, contract terms). Ensure all orders are reviewed and processed within agreed timeframes, agreed credit limits and basing on full information required.

d. Ensure incorrect orders (i.e., incorrect payment terms) placed in the system are highlighted to the client for revalidation.

2. Invoicing and Billing:

a. Assist in generating invoices based on completed orders.

b. Verify invoice accuracy and resolve basic discrepancies.

3. Credit, Collections, Disputes and Deductions:

b. Assist in resolving disputes or payment issues.

d. Adherence to the OTC Collections process within policy, with specific reference to prompt collection and escalation actions.

h. Maintain records of credit approvals and adjustments.

4. Cash Application:

a. Download & post bank statements according to plan

c. Perform initial investigations for payment mismatches. Resolve unapplied/unidentified payments

d. Support bank reconciliation activities.

1.) Graduate of BS Accountancy, Finance, Business, Economics, or other related management degrees with 1- 2 years of Experience in Order to Cash (O2C) with basic accounting knowledge and understanding of various accounting principles.

2.) Good understanding or working knowledge of general finance and various finance concepts and principles.

3.) Applied knowledge and understanding on Customer Masterdata Management, Order and Credit Management, Billing and Invoicing, Collections and Disputes, Deductions and Cash Application.

4.) Good knowledge and hands on experience in any related Accounting Software: SAP, Oracle, SalesForce or any large-scale ERP system is an advantage.

6.) Ability to achieve individual and Business metrics

7.) Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness.

8.) Intermediate knowledge and skills in MS Excel

9.) Excellent written, oral and interpersonal communication skills

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

As a Procure-to-Pay (P2P) Specialist at IBM Consulting, you will play a critical role in invoice processing, vendor master management, query resolution, indexing, and invoice reconciliation. Flexibility to work in shifts is essential.

Primary Responsibilities will include:

Vendor Data Management:

* Efficiently create, update, verify, and cleanse vendor master records.

Invoice Management:

* Ensure precise and prioritized processing of invoices, including both Purchase Order (PO) and non-PO invoices.

* Collaborate with stakeholders to obtain approvals and resolve issues promptly.

Payment Handling:

* Manage payment requests, travel expenses, and payment proposals effectively.

Statement Reconciliation:

* Skillfully handle vendor statement reconciliation queries.

Performance Adherence:

* Maintain strict adherence to Service Level Agreements (SLAs) and timelines.

* With Accounting, Finance, Business, Economics, or other related management degrees.

* With intermediate knowledge and skills in Excel * With good knowledge and hands on experience in any related Accounting Software. SAP, Oracle, Ariba or any large-scale ERP system is an advantage

* Must be willing to work onsite (full time) in Naga City, Bicol

* Must be willing to work on a client-dictated schedule.