Jobs at Ibm in India, Pune

· Provide remote troubleshooting and analysis assistance for usage and configuration questions

· Review diagnostic information to assist in isolation of a problem cause (which could include assistance interpreting traces and dumps)

· Identify known defects and fixes to resolve problems

· Develops best practice articles and support utilities to improve support quality and productivity

· Respond to escalated customer calls, complaints, and queries

· The job will require flexible schedule to ensure 24x7 support operations and weekend on-call coverage, including extending/taking shift to cover North America working hours.

Following minimum experience are required for the role -

· Must have worked in at least 8 - 15 years on data protection or storage software’s as administrator or solution architect or client server technologies.

· Debugging and analysis are performed via the telephone as well as electronically. So candidates must possess strong customer interaction skills and be able to clearly articulate solutions and options.

· Must be familiar with and able to interpret complex software problems that span across multiple client and server platforms including UNIX, Linux, AIX, and Windows. Focus on storage area networks (SAN), network protocols, Cloud, and storage devices is preferred.

· Hands on experience with storage virtualization is a plus.

· Candidates must be flexible in schedule and availability. Second shift and weekend scheduling will be required.

Excellent communication skills - both verbal and written

· Provide remote troubleshooting and analysis assistance for usage and configuration questions

· Preferred Professional and Technical Expertise:

· At least 5-10 years of in-depth experience with Spectrum Protect (Storage Protect) or its competition products in data protection domain

· Working knowledge on RedHat, Openshift or Ansible administration will be preferred.

· Good in networking and troubleshooting.

· Cloud Certification will be added advantage.

Knowledge about Object Storage and Cloud Storage will be preferred

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

• As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys

Your primary responsibilities include:

• Proficient Software Development with Microsoft Technologies: Demonstrate expertise in software development using Microsoft technologies, ensuring high-quality code and efficient application performance.
• Collaborative Problem-Solving and Stakeholder Engagement: Collaborate effectively with stakeholders to understand product requirements and challenges, proactively addressing issues through analytical problem-solving and strategic software solutions.
• Agile Learning and Technology Integration: Stay updated with the latest Microsoft technologies, eagerly embracing continuous learning and integrating newfound knowledge to enhance software development processes and product features.

• Strong and proven background in Information Technology & working knowledge of .NET Core, C#, REST API, LINQ, Entity Framework, XUnit.
• Troubleshooting issues related to code performance.
• Working knowledge of Angular 15 or later, Typescript, Jest Framework, HTML 5 and CSS 3 & MS SQL Databases, troubleshooting issues related to DB performance
• Good understanding of CQRS, mediator, repository pattern.
• Good understanding of CI/CD pipelines and SonarQube & messaging and reverse proxy

• Good understanding of AuthN and AuthZ techniques like (windows, basic, JWT).
• Good understanding of GIT and it’s process like Pull request.
• Merge, pull, commit Methodology skills like AGILE, TDD, UML

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

• In this role, you'll work in our IBM Client Innovation Center (CIC), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. These centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
• As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking, or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward
• In this role, your responsibilities may include:
• Responsible for implementing the Oracle CPQ Application functionalities.
• Developing/enhancing Business requirements across all the modules within Oracle CPQ Cloud i.e Configuration, Commerce, Document designer, Integration etc.
• Technical Detailed designing, solution designing of CPQ Application. Implementing the CPQ solution and having good knowledge in CPQ,SAP/SFDC Applications.

• Oracle CPQ Bigmachines Strong Implementation experiences in Oracle CPQ Cloud
• Experience in BML, CCS/JQuery and XML
• Experience in Configuration, Commerce, Integration and Document Designer/Doc Engine
• Experience in integrating SFDC, external system with CPQ Cloud
• Strong experience in BOM & ABO Implementation

• Should have good communication skills.
• Oracle CPQ certifications would be a plus point
• Should have strong analytical and conceptual skills.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

• Ability to take full ownership and deliver component or functionality.
• Supporting the team to deliver project features with high quality and providing technical guidance.
• Responsible to work effectively individually and with team members toward customer satisfaction and success

• SQL
• ADF
• Azure Data Bricks

• PostgreSQL, MSSQL Eureka
• Hystrix, zuul/API gateway In-Memory storage

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

• As Data Engineer at IBM you will harness the power of data to unveil captivating stories and intricate patterns. You'll contribute to data gathering, storage, and both batch and real-time processing.
• Collaborating closely with diverse teams, you'll play an important role in deciding the most suitable data management systems and identifying the crucial data required for insightful analysis. As a Data Engineer, you'll tackle obstacles related to database integration and untangle complex, unstructured data sets

• Expertise in Data warehousing/ information Management/ Data Integration/Business Intelligence using ETL tool Informatica PowerCenter
• Knowledge of Cloud, Power BI, Data migration on cloud skills.
• Experience in Unix shell scripting and python
• Experience with relational SQL, Big Data etc

• Knowledge of MS-Azure Cloud
• Experience in Informatica PowerCenter
• Experience in Unix shell scripting and python

This role operates within Global Trade Solutions (GTS) growth markets, focusing on Supply Chain Financing (SCF) products. The Supplier Engagement Manager will work autonomously, ensuring projects are on track and adhering to client’s internal controls.

· Supplier Onboarding & Engagement:

o Ensure suppliers understand the benefits of Supply Chain Financing (SCF) and facilitate their enrollment.

· Collaboration & Strategy:

o Liaise regularly with internal stakeholders (BDMs, Product, Global and Regional Heads of Solutions Implementation) to analyze onboarding strategies and utilization.

o Develop and execute supplier engagement and penetration strategies for assigned programs.

o Create and distribute marketing materials to support clients and suppliers.

· Operational Analysis & Reporting:

o Conduct operational and data analysis to support management decisions.

o Create reports and onboarding plans, providing metrics on supplier enrollment demand and capacity management.

o Manage project actions and operational tasks to ensure timely completion.

· Performance Management:

o Achieve annual targets for supplier onboarding and utilization levels.

o Ensure presentations and events are executed smoothly and meet high standards.

· Customers / Stakeholders:

o Ensure deadlines are met for clients and internal stakeholders.

o Address and resolve issues with stakeholders and clients effectively.

· Leadership & Teamwork:

o Participate in continuous improvement and people development initiatives.

· Operational Effectiveness & Control:

o Maintain client's internal control standards and adhere to compliance requirements.

Participate in training to enhance skills and knowledge.

· Essential:

o 2-3 years of experience in a client-facing role in a busy, challenging environment.

o Strong planning, organizational, and multitasking skills.

o Excellent interpersonal, written, and verbal communication skills.

o Familiarity with GTS systems and/or Trade/RF industry.

o Attention to detail and proficiency in Microsoft Office.

o Multi-lingual capabilities (Mandarin/Cantonese/English preferred).

· Desirable:

o Degree or higher education.

o Understanding of bank procedures and functions.

o Experience in Procurement/Supply Chain.

o Knowledge of cash management systems.

• Configure and set up marketing campaigns in various platforms, ensuring accurate implementation.

• Collaborate with marketing teams to understand campaign objectives, requirements, and target audiences.

• Utilize marketing automation tools to set up and deploy email campaigns, landing pages, and workflows.

• Implement tracking parameters for campaign performance measurement and analysis.

• Conduct quality assurance checks to ensure accurate campaign execution and troubleshoot issues.

• Collaborate with cross-functional teams to integrate campaign setups with CRM and analytics systems.

• Monitor and optimize campaign setup processes for efficiency and effectiveness.

• Stay updated on platform updates and best practices for campaign setup.

• Provide support and training to marketing teams on campaign setup tools and processes.

• Proficiency in marketing automation platforms (e.g., Marketo, HubSpot, Salesforce Marketing Cloud).

• Strong understanding of marketing campaign setup processes and best practices.

• Ability to configure and deploy email campaigns, landing pages, and marketing workflows.

• Experience with CRM systems and their integration with marketing platforms.

• Detail-oriented with excellent organizational and time management skills.

• Familiarity with tracking and analytics tools to measure campaign performance.

• Effective communication and collaboration skills with marketing teams.

• Problem-solving skills for identifying and resolving setup issues.

• Understanding of segmentation and targeting strategies in campaign setup.

• Certification in relevant marketing automation platforms.

• Knowledge of HTML/CSS for basic troubleshooting and customization.

• Experience with A/B testing methodologies in campaign setup.

• Familiarity with API integrations for data exchange between marketing tools.

• Exposure to advanced campaign setup features, such as personalization and dynamic content.

• Understanding of compliance and regulatory considerations in marketing.

• Continuous learning and staying updated on industry trends in marketing technology.

• Experience with project management tools for coordination and tracking.