Jobs at Hp in Malaysia

• Demonstrates a deep understanding of the organization’s products and services while explaining product features and benefits to potential customers.
• Offers technical expertise and support to the account managers in identifying potential clients, nurturing leads, and driving revenue growth.
• Conducts thorough needs assessments with potential clients to understand their specific requirements and challenges and offer tailored solutions.
• Contributes to proposal development, negotiations, and deal closings by providing technical expertise, pricing information, and other critical inputs to secure business deals.
• Manages sales pipelines by tracking leads, opportunities, and sales prospects through various stages of the sales process and identifies improvement areas.
• Maintains strong relationships with existing clients providing ongoing support, addressing client concerns, and actively seeking opportunities for upselling or cross-selling.
• Interfaces with both internal teams and external industry experts to anticipate customer needs and facilitate the development of tailored solutions.
• Contributes to sales forecasting efforts by providing insights and data on potential sales opportunities, expected timelines, and revenue projections.
• Attends industry events and seminars to stay updated on new techniques and technologies and continuously adapt in a rapidly changing business environment to enhance their sales efforts.
• Guides junior team members to help them enhance their sales and consulting skills and support their professional growth.
• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in technical selling, consultative selling, account management, or a related field or an advanced degree with 3-5 years of work experience.• Balancing (Ledger/Billing)
• Business Development
• Business To Business
• Customer Relationship Management
• Demonstration Skills
• Enterprise Sales
• Marketing
• Merchandising
• Outbound Calls
• Presales
• Product Demonstration
• Product Knowledge
• Sales Engineering
• Sales Process
• Sales Prospecting
• Selling Techniques
• Solution Selling
• Technical Sales
• Value Propositions
• Wireless Sales
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity• Responds to moderately complex issues within established guidelines.

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

About the Role:

As anyou will provide technical presales support for the HP Commercial portfolio of Personal Systems

Key Highlights:

• The job provides continuous face-to-face, hands-on, and virtual training sessions on cutting-edge technologies, HP's leading products, and solutions, both locally and internationally.
• The ideal candidate should have a genuine passion for technology and a high level of proficiency in Hindil anguage. English fluency is required for internal communication, team meetings, and training, with proficiency in another language considered a significant advantage.

Mission of the Inside Presales Technical Consultant (TC):

products, solutions, and services,

Responsibilities:

• Provide technical recommendations, direction, and guidance onHP Personal Systemsofferings.
• Respond to and track technical questions from internal or external requestors
• Present the advantages ofHP’s Personal Systemsproducts and solutions.
• Assist sales representatives in responding to customers’ requests (RFI, RFP, RFQ).
• Support sales opportunities with in-depth technical understanding of HP’s offerings.
• Provide support on the status of technical and environmental regulations.
• Deliver trainings to other departments aboutPersonal Systemsproducts and solutions.
• Manage technical escalations and provide proactive technical updates to the sales community.
• Collaborate with various technical resources as needed, within the Presales organization or Worldwide Divisional resources. Maintain a high level of service quality and total customer experience (TCE).
• Ensure a competitive and appropriate level of technical and professional competence.

• Advanced proficiency in spoken and writtenand English and good knowledge of Hindi to manage India Market.
• Proficiency in another language is advantageous.
• Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science.
• Interest incomputertechnologies, hardware, operating systems, software, and networking technologies.
• Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities.
• Self-motivated with the ability to operate with minimal tactical direction.
• Demonstrated motivation to seek knowledge and continuous learning.
• No prior experience welcome.

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Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

What a Technician does at HP:

• Work with Process Engineering to evaluate, select and install equipment that is most appropriate and cost effective for the manufacturing of products.
• Work on the transfer and installation of manufacturing equipment
• Interface directly with suppliers for installs, troubleshooting, equipment acceptance and resolving any technical issues that may arise.
• Perform system upgrades, re-design hardware and components for productivity, yield, and cost improvement.
• Obtain and maintain equipment manuals, mechanical drawings, and electrical schematics.

Individuals who do well in this role at HP, usually possess:

• Typically, an Associate degree / Diploma or equivalent experience and 4-6 years of experience.
• May include highly experienced individuals performing equivalent work who are non-degreed or degreed in an unrelated field.
• Working knowledge in the field of electromechanical technology or semiconductor.
• Experience in performing machine buyoff, maintenance or handling process machines will be an add-on advantage.

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Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

Preferred Qualifications:

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

About the Role:

As, you will provide technical presales support for the HP Commercial portfolio ofPersonal Systemsproducts, services and solutions. Our team supports multiple languages across the world ensuring a diverse and collaborative work environment.

Key Highlights:

• The job provides continuous face-to-face, hands-on, and virtual training sessions on cutting-edge technologies, HP's leading products, and solutions, both locally and internationally.

• The ideal candidate should have a genuine passion for technology andnative level/a high level of proficiency in English language.

• English fluency is required for internal communication, team meetings, and training, with proficiency in another language considered a significant advantage. Fluency in another language like Mandarin, Japanese and Korean will be beneficial.

Responsibilities:

• Provide technical recommendations, direction, and guidance onHP Personal Systemsofferings.

• Respond to and track technical questions from internal or external requestors

• Present the advantages ofHP’s Personal Systemsproducts and solutions.

• Assist sales representatives in responding to customers’ requests (RFI, RFP, RFQ).

• Support sales opportunities with in-depth technical understanding of HP’s offerings.

• Mentor other Inside Presales TCs with less experience onHP’s Personal Systemssolutions.

• Provide support on the status of technical and environmental regulations.

• Deliver trainings to other departments aboutPersonal Systemsproducts and solutions.

• Manage technical escalations and provide proactive technical updates to the sales community.

• Collaborate with various technical resources as needed, within the Presales organization or Worldwide Divisional resources. Maintain a high level of service quality and total customer experience (TCE).

• Ensure a competitive and appropriate level of technical and professional competence.

Knowledge/Skills Required:

• Advanced proficiency in spoken and written English is required. Proficiency in another language is advantageous.

• Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science.

• Advanced experience and knowledge incomputertechnologies, hardware, operating systems, software, and networking technologies.

• Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities.

• Self-motivated with the ability to operate with minimal tactical direction.

• Demonstrated motivation to seek knowledge and continuous learning.

• Typically, minimum 5 years of relevant work experience.

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Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

Key Responsibilities:

Designs portions of engineering solutions, including methods, operation sequences, and processes for the manufacturing of parts, component sub- assemblies, and final assemblies, based on established engineering principles and in accordance with provided specifications and requirements.

• Develops understanding and relationship with internal and outsourced partners for product development and manufacturing, and coordinates release of product improvements and/or new products.
• Establishes, delivers, and maintains manufacturing processes for new products throughout the product life cycle to drive prioritization and resolution of manufacturing issues.
• Develops and distributes manufacturing documentation in support of product design, configuration and build requirements.
• Implements and executes established time standards, production area layouts, and requirements for manufacturing tooling and processes for subsystems and portions of new products.
• Participates as a member of project team of other manufacturing engineers and internal and outsourced manufacturing partners to develop and execute reliable, cost effective andhigh qualitymanufacturing solutions for low-moderate-complex products.
• Identifies and addresses potential areas for improvement and optimize tool availability, cycle time, utilization and cost, and communicate implementation plans to all relevant levels and functions.
• Identifies and solves problems in straightforward situations and analyzes possible solutions using technical experience and judgment and precedents, with attention to details.
• Develops and publishes updates on resolutions to the problem areas identified and communicate findings internally, summarizing all results.
• Manages relationships with outsourced partners and suppliers, including setting expectations regarding deliverables, product quality, schedules, and costs.
• Develop and transform test solution thru Industrial 4.0.

Education & Experience Recommended

• Four-year Degree in Manufacturing Engineering, Mechanical Engineering, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 0-2 years of work experience, preferably in engineering design and solutions, or a related field.

Preferred Certifications

• Six Sigma Certification
• American Production And Inventory Control Society (APICS) Certification

Knowledge & Skills

• Agile Methodology

• Automation

• Computer Science

• Continuous Improvement Process

• Data Analysis

• Electrical Engineering

• Engineering Management

• Lean Manufacturing

• Manufacturing Engineering

• Manufacturing Processes

• Mechanical Engineering

• New Product Development

• Process Improvement

• Project Management

• Software Development - Python, Power BI, C-Sharp (Programming Language knowledge related)

• Software Engineering

• Supply Chain

• Systems Engineering

• Tooling

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Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

What a Customer Retention Specialist does at HP:

• Develops an understanding of the organization's services, solutions, and software, including unique value propositions and competitive advantages.
• Builds professional relationships with clients, gaining a deep understanding of their unique business and IT needs.
• Supports in developing and executing comprehensive sales strategies for existing clients.
• Maintains accurate and organized records of leads, opportunities, customer interactions, and market research findings.
• Takes ownership of tracking and reporting on key sales metrics and using data-driven insights to optimize sales strategies.
• Participates in training sessions to enhance sales techniques, product knowledge, and communication skills.
• Ensures that all sales activities comply with industry regulations and legal requirements.
• Conduct channel meetings which include driving renewal closure, identifying and closing up-sell opportunities
• Build and execute a sales plan for exceeding assigned quota targets; includes developing strategies to increase incremental service sales through up-sell, cross-sell and other service offerings.

Education and Experience Required

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 2-4 years of work experience, preferably in technical selling, consultative selling, account management, or a related field

Knowledge & Skills

• Business To Business
• Customer Relationship Management
• Demonstration Skills
• Enterprise Sales
• Outbound Calls
• Product Knowledge
• Sales Process
• Microsoft Office
• Sales Prospecting
• Selling Techniques
• Solution Selling
• Value Propositions
  

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
  

Impact & Scope

• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity

• Responds to routine issues within established guidelines.

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Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.