Technical Support Professional German jobs at Honeywell in Romania
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Honeywell Customer Experience Specialist German Internship months Romania
Answer to customer inquiries and provide assistance via phone, email, and chat. Resolve customer issues and complaints in a timely and satisfactory manner. Provide product recommendations and information to customers....
Analyze new contract bookings for compliance to policy/controls/tax. Record necessary information on country specific sites where applicable. Prepares documentation related to contract changes using approved tools: variations, cancellations, re-bookings and...
RQ & Service Project Opportunities outside of the existing customer base and Identify & support sales of service contracts to new customers. Build and maintain strong relationships with customers, understanding...
Excellent knowledge of Oracle Database technologies, including Oracle Database 12c/19c. Familiarity with Oracle Cloud Infrastructure (OCI) and related cloud services. Excellent command of Oracle tools such as Oracle Enterprise Manager,...
Responsible for managing, budgeting, leading, event planning, meeting, strategy, and execution of Channel Partner conferences globally and support as needed the channel excellence meetings (for platinum and gold partners) and...
Remote diagnostics, troubleshooting, analysis and resolution of support issues. Follow established process and procedures to provide support to customers via all contracted channels (phone, email, chat &/or fax). Work effectively...
Monitors SIEM, trouble tickets / email notifications and in-person escalations, logs from infrastructure components, applications or network devices such as firewalls, IDS/IPS;. Examine the escalated tickets to determine if they...
Answer to customer inquiries and provide assistance via phone, email, and chat. Resolve customer issues and complaints in a timely and satisfactory manner. Provide product recommendations and information to customers....
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