Senior Customer Experience Specialist jobs at Honeywell in Romania

The Senior Customer Experience Specialist role in the Tech Industry at Honeywell in Romania is an exciting, rewarding opportunity. As a Senior Customer Experience Specialist, you will be responsible for delivering superior customer service and an excellent overall experience for all customers. You will need to be highly organized and motivated in order to successfully build positive relationships with customers and solve their concerns. To achieve success in this role, you will need to use your excellent communication and problem-solving skills to quickly identify customer requests and determine best solutions. You will also need to be comfortable in fast-paced environments and able to juggle multiple tasks while prioritizing customer needs. To create a truly customer-centric environment, you will actively seek feedback from customers and explore opportunities for improvements. Working closely with the operations team, you will also prepare reports and ensure customer satisfaction metrics are met. Additionally, you will use various digital channels such as CRM’s, automated messaging systems and social media to help customers across all touchpoints. If you have a background in customer service, experience in data analysis, and a passion for delivering a positive customer experience, then this role is for you. To be successful in this position, you will need to be detail-oriented, an excellent listener and have great interpersonal skills. Apply today for this exciting opportunity to be part of the Technology Industry in Honeywell Romania. Take this chance to use your talents and experience to help shape the customer experience landscape at Honeywell.