Lead Cx Specialist German jobs at Honeywell in Czech Republic
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Honeywell Lead CX Specialist German Czech Republic
Call taking (external & internal customers) and Email handling (external &internal customer);. Case – Work Order – Service Appointment creation in Salesforce, depending on the issues specificity, after checking contract...
Maintaining and updating SOPs and PMs on regular basis to ensure latest accurate versions are always available. Driving process improvements/updates as needed. Initiated either by own findings or triggered by...
Pre-Order Entry: Gather and provide timely customer information, maintain data, and handle special requests. Order Entry: Efficiently process customer orders, resolve issues, and schedule as needed. Backlog Management: Liaison between...
Collaborate with cross-functional teams to solve complex technical challenges. Develop and implement processes that enhance support efficiency and effectiveness. Identify training needs and facilitate skill development for your team. A...
Develop, drive, and execute sourcing cost reduction projects in a cross functional environment, work with Engineering, Quality, Sourcing, Manufacturing , OM to ensure project execution (meet deadlines) and implementation. Initiatives...
Be our software expert in Connected products & Software – for commercial buildings. Typically products to support:. BACnet controllers for heating, cooling and air condition applications. Room controls for temperature,...
Call taking (external & internal customers) and Email handling (external &internal customer);. Case – Work Order – Service Appointment creation in Salesforce, depending on the issues specificity, after checking contract...
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