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Head User Support jobs at Google in United States, Boulder
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Company (1)
Job type
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Job title (1)
United States
State
Boulder
42 jobs found
09.11.2025
G
Google Product Support Manager Chrome Web Ecosystem United States, Colorado, Boulder
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Bachelor’s degree or equivalent practical experience. 5 years of experience in a project/program management, consulting, or client facing role. Experience with data operations, data labeling, or data quality processes, particularly...
Description:
Minimum qualifications:
Preferred qualifications:
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience in a project/program management, consulting, or client facing role.
Preferred qualifications:
- Experience with data operations, data labeling, or data quality processes, particularly in the context of machine learning.
- Track record of successfully engaging and influencing stakeholders, including Product Managers, Engineers, and Operations teams.
- Understanding of project management methodologies and tools.
- Ability to manage multiple projects concurrently, prioritize effectively, and deliver results in a fast-paced environment with little guidance and attention to detail.
- Ability to draw insights from data and recommend a path forward, and aligning stakeholders around recommended actions.
- Excellent problem solving skills, with the ability to analyze complex problems, identify root causes, and propose effective solutions.
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09.11.2025
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Google Head User Support United States, Colorado, Boulder
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Bachelor's degree or equivalent practical experience. 10 years of experience in project management, program management or service delivery. 7 years of experience managing operations and leading cross-regional teams. Experience in...
Description:
Minimum qualifications:
Preferred qualifications:
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience in project management, program management or service delivery.
- 7 years of experience managing operations and leading cross-regional teams.
Preferred qualifications:
- Experience in vendor management processes, including managing multiple global vendors in multi-year contracts and execution of outsourcing projects.
- Experience running large-scale 1:1 vendor operations in a global environment.
- Experience working in an output contact center, including achieving key targets, metrics tracking and continuous improvement.
- Experience in implementing strategic and large-scale initiatives/projects in a change-oriented, fast-paced environment.
- Excellent problem-solving, critical thinking and analytical skills, and experience in applying project management tools.
- Strong communication skills and ability to influence stakeholders at different levels.
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08.11.2025
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Google Product Support Manager gUP Android Ecosystem United States, Colorado, Boulder
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Bachelor’s degree or equivalent practical experience. 2 years of experience in product strategy, project/program management, process improvement, data analytics, or support operations. MBA, advanced degree, or Six Sigma certified. Experience...
Description:
Minimum qualifications:
Preferred qualifications:
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 2 years of experience in product strategy, project/program management, process improvement, data analytics, or support operations.
Preferred qualifications:
- MBA, advanced degree, or Six Sigma certified.
- Experience in managing relationships with a network of stakeholders.
- Experience managing customer-facing projects, including gathering requirements, coordinating stakeholders, and delivering results.
- Experience managing help center support operations, and working with vendors.
- Ability to manage multiple, time-sensitive projects with engaged priorities while working independently to drive projects to completion with high attention to detail.
- Ability to draw insights from data, recommend a path forward, and project manage across the recommended actions.
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14.10.2025
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Google Chrome Program Support Manager Consumer United States, Colorado, Boulder
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Bachelor’s degree or equivalent practical experience. 5 years of experience in a project/program management, consulting, orclient facing role. Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or...
Description:
Minimum qualifications:
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience in a project/program management, consulting, or
client facing role.
- Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
- 5 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
- 3 years of experience in a client-facing role.
- 3 years of experience in operations management (i.e., process improvement, operational reviews, optimizing workflows, etc.).
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13.10.2025
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Google Product Support Manager gTech Users Products United States, Colorado, Boulder
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Bachelor’s degree or equivalent practical experience. 5 years of experience in a project management or a customer-facing role. Experience in leadership and stakeholder management. Experience with problem-solving combined with excellent...
Description:
Minimum qualifications:
Preferred qualifications:
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience in a project management or a customer-facing role.
Preferred qualifications:
- Experience in leadership and stakeholder management.
- Experience with problem-solving combined with excellent business judgment and an ability to present to executive decision makers in a clear and compelling manner.
- Ability to manage multiple, time-sensitive projects with competing priorities while working independently to drive projects to completion with little guidance and attention to detail.
- Ability to effectively influence and communicate (often cross-functionally) with multiple stakeholders at all levels of management.
- Ability to work with engineering/product teams on related tools and systems implementations.
- Excellent communication and teamwork skills.
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15.09.2025
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Google Analyst Platform Journey Analytics Measurement Support United States, Colorado, Boulder
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Bachelor's degree in Computer Science or equivalent practical experience. Experience in system design or one or more programming language (e.g., Java, C++, Python, etc.). Experience in manipulating data sets with...
Description:
Minimum qualifications:
Preferred qualifications:
Minimum qualifications:
- Bachelor's degree in Computer Science or equivalent practical experience.
- Experience in system design or one or more programming language (e.g., Java, C++, Python, etc.).
- Experience in manipulating data sets with SQL and using statistics to solve technical problems.
- Experience in solution engineering.
- Experience in stakeholder management, professional services, or technical consulting.
Preferred qualifications:
- Experience with website analysis.
- Experience in running experiments.
- Experience in strategic analysis or operations management support.
- Experience in presenting to executives (e.g., consulting, management reporting, Six Sigma certification).
- Experience in SQL and one other language such as Python, Java, or R.
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13.09.2025
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Google Analytics Manager Consumer Support United States, Colorado, Boulder
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Master's degree in a Science, Technology, Engineering, Mathematics field or equivalent practical experience. 7 years of relevant industry experience, or a PhD in Data Science or a related field. Experience...
Description:
Minimum qualifications:
Preferred qualifications:
Minimum qualifications:
- Master's degree in a Science, Technology, Engineering, Mathematics field or equivalent practical experience.
- 7 years of relevant industry experience, or a PhD in Data Science or a related field.
- Experience in causal inference, A/B testing, statistical modeling, or machine learning.
- Experience programming with SQL and Python, leveraging ML or statistical libraries (e.g., TensorFlow, Scikit-learn, XGBoost, Keras, Pandas).
- Experience with people management within a Data Science or analytical team.
Preferred qualifications:
- PhD in Science, Technology, Engineering, Mathematics fields.
- Experience in a Data Science role supporting Sales, Marketing, or Customer Support.
- Experience in Natural Language Processing (NLP), Large Language Models (LLMs), Generative AI, and R.
- Experience drawing conclusions from data, breaking down technical concepts into simple terms, connecting with, and presenting to, technical and non-technical stakeholders, and recommending actions.
- Publications related to Data Science, posters or presentations in AI/ML conferences, or patents.
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These jobs might be a good fit
Share
Bachelor’s degree or equivalent practical experience. 5 years of experience in a project/program management, consulting, or client facing role. Experience with data operations, data labeling, or data quality processes, particularly...
Description:
Minimum qualifications:
Preferred qualifications:
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience in a project/program management, consulting, or client facing role.
Preferred qualifications:
- Experience with data operations, data labeling, or data quality processes, particularly in the context of machine learning.
- Track record of successfully engaging and influencing stakeholders, including Product Managers, Engineers, and Operations teams.
- Understanding of project management methodologies and tools.
- Ability to manage multiple projects concurrently, prioritize effectively, and deliver results in a fast-paced environment with little guidance and attention to detail.
- Ability to draw insights from data and recommend a path forward, and aligning stakeholders around recommended actions.
- Excellent problem solving skills, with the ability to analyze complex problems, identify root causes, and propose effective solutions.
Show more
These jobs might be a good fit
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