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Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
3 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or software development.
Experience creating content for technical audiences (developer documentation, industry white papers, Computer Science course material, or IT administration playbooks).
Experience writing, reading, and debugging code in one of the following: Java, C, C++, Python, Go, or JavaScript.
Experience with network troubleshooting, including one tracing tool (e.g., tracerouter, mtr) and one packet capture tool (e.g., tcpdump, Wireshark).
Preferred qualifications:
Experience working with distributed systems, and cloud services and infrastructure.
Experience with terminology/concepts associated with the financial exchange industry.
Experience with networking protocols supporting ultra low latency systems (e.g., multicast routing, time synchronization, tiered NTP).
Experience with packet capture/analysis, artificial packet creation, load testing, and traffic path analysis.
Experience in crisis response or escalation management across teams, with the ability to influence momentum of incident response for critical customer issues.
System/network administrator level knowledge of Linux/Unix systems, web technologies (e.g., HTTP, HTML, DNS), and networking fundamentals (e.g., Load Balancing, Cloud Storage, Peering, TCP\IP).
Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
Experience in application or workload migration to public cloud providers.
Preferred qualifications:
MBA or Master’s degree in a Management, Technical, or Engineering field.
Experience translating business requirements into technological solutions.
Experience in application or workload migration to public cloud providers.
Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
Excellent written and verbal communication, presentation, problem-solving, and client management skills.
Active, or the ability to obtain, a Top Secret/SCI security clearance.
This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work.
Minimum qualifications:
Bachelor's degree in the field of Science, Technology, Engineering, Math or equivalent practical experience.
3 years of experience in troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process)
2 years of experience with computer networking and web technologies (e.g., HTTP, HTML, DNS, etc.).
Experience in system administrators with Linux/Unix.
Experience with one or more core programming or scripting languages (e.g., C, C++, C#, Java, Python, JavaScript, PowerShell, Bash/Shell, Perl, Visual Basic).
Preferred qualifications:
Experience with customers on their production GKE/Anthos deployments to resolve issues and achieve product readiness, availability.
Experience in computer networking (e.g., TCP/IP, Routing, Load balancing, etc.).
Experience in debugging workload issues across multi-node environments.
Ability to undergo additional background check clearance to work with Government clients.
Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
3 years of experience troubleshooting and advocating for customer needs, triaging technical issues, or software development.
Experience writing, reading, and debugging code in one of the following: Java, C, C++, Python, or Go.
Experience creating content for technical audiences (e.g., developer documentation, industry white papers, Computer Science course material, or IT administration playbooks).
Experience working with distributed systems, and experience in distributed systems solutions, design patterns, or best practices.
Experience with web technologies (e.g., HTTP, HTML, DNS, TCP).
Preferred qualifications:
Experience working with any public cloud services and infrastructure (e.g., Google Cloud Platform).
Experience in data analytics, data warehousing, ETL development, data science or other Big Data applications.
Experience with open source distributed storage and processing utilities in the Apache Hadoop family or workflow orchestration products.
Experience in crisis response or escalation management across multiple teams, with the ability to influence momentum of incident response for critical customer issues.
Experience administering and querying data in distributed, columnar or analytic oriented databases or distributed data processing frameworks.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.
Minimum qualifications:
Bachelor’s degree or equivalent practical experience.
3 years of experience troubleshooting technical issues for internal/external partners or customers.
Experience in one or more programming languages (e.g. Python, Java) for data processing, customizing search functionality, and scripting automation tasks.
Experience integrating platforms into customer systems using APIs and SDKs.
Experience in a cloud solution developer or similar role, with systems design and architecting application integrations.
Preferred qualifications:
Experience with Google Cloud (or equivalent services) to build robust and scalable streaming and batch data pipelines (e.g., Dataflow, Workflows, BigQuery).
Experience designing/building Agentic-AI systems and applications, with an understanding of core-systems and application-architecture.
Expertise in search-engine principles (ranking, indexing, tokenization) combined with applied ML-techniques for improving ranking, query understanding and recommendations.
Proficiency in statistical concepts for setting up and interpreting A/B tests, traffic analysis and using relevant KPIs to measure solution success.
Excellent organizational and investigative skills, with the ability to influence and work effectively with both technical teams and executive-level stakeholders.
Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
3 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or software development.
Experience creating content for technical audiences (developer documentation, industry white papers, Computer Science course material, or IT administration playbooks).
Experience writing, reading, and debugging code in one of the following: Java, C, C++, Python, Go, or JavaScript.
Experience with network troubleshooting, including one tracing tool (e.g., tracerouter, mtr) and one packet capture tool (e.g., tcpdump, Wireshark).
Preferred qualifications:
Experience working with distributed systems, and cloud services and infrastructure.
Experience with terminology/concepts associated with the financial exchange industry.
Experience with networking protocols supporting ultra low latency systems (e.g., multicast routing, time synchronization, tiered NTP).
Experience with packet capture/analysis, artificial packet creation, load testing, and traffic path analysis.
Experience in crisis response or escalation management across teams, with the ability to influence momentum of incident response for critical customer issues.
System/network administrator level knowledge of Linux/Unix systems, web technologies (e.g., HTTP, HTML, DNS), and networking fundamentals (e.g., Load Balancing, Cloud Storage, Peering, TCP\IP).
Are you looking for a job in tech? Consider a career with Google in the United States, Austin. Google is one of the tech industry's most prominent companies and is a great choice for those seeking to build an exciting career in the tech industry.
Google's Austin office, set on the shores of Lady Bird Lake, in the heart of Texas, is home to a vibrant work environment filled with enthusiastic professionals building innovative products. The office is within walking distance of the city's hip downtown area and offers a multitude of leisure activities for when you need an exciting break.
Working at Google is an amazing experience. Team members are provided with leading-edge technology and projects, in addition to regular feedback to help you stay ahead of the curve in the ever-changing tech industry. Your days will be productive, with the help of Google's productive setting, which includes a generous PTO policy, flexible work hours and healthy office snacks.
As part of the Google Austin family, you’ll be provided with all the resources and support you need to develop yourself professionally and personally. The office leverages both in-person and online events, mentorship opportunities, and robust training programs to ensure employees take full advantage of the growing opportunities within the tech industry.
If you’re looking to work with a top tech company and have access to the best resources, consider a career with Google in the United States, Austin. Through Expoint, you can find the right job fit for you.