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Technical Solutions Consultant Applied Ai Contact Center jobs at Google in Canada, Waterloo
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Canada
Waterloo
130 jobs found
10.11.2025
G
Google Security Consultant Red Team Canada, Ontario, Waterloo
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Currently enrolled in a Bachelor's or Master’s degree in Computer Science, Linguistics, Statistics, Biostatistics, Applied Mathematics, Operations Research, Economics, Natural Sciences, or related technical field. Experience in one area of...
Description:Minimum qualifications:
Preferred qualifications:
Applications will be reviewed on a rolling basis and it’s in the applicant's best interest to apply early. The anticipated application window is open untilJuly 17, 2026, but may close earlier if all available projects are full. Applications submitted after the application window or once the role is closed/projects are full will not be considered.
Participation in this program requires that you are located in Canada for the duration of the engagement.
This program is best suited for students who will not be seeking full time employment following this role, as this program is non-conversion eligible.
To start the application process, you will need an updated CV or resume and a current unofficial or official transcript in English (PDFs preferred).
Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.- Currently enrolled in a Bachelor's or Master’s degree in Computer Science, Linguistics, Statistics, Biostatistics, Applied Mathematics, Operations Research, Economics, Natural Sciences, or related technical field.
- Experience in one area of computer science (e.g., Natural Language Understanding, Human Computer Interactions, Computer Vision, Machine Learning, Deep Learning, Algorithmic Foundations of Optimization, Quantum Information Science, Data Science, Software Developing, or similar areas).
Preferred qualifications:
- Currently enrolled in a full-time degree program and returning to the program after completion of the internship.
- Currently attending a degree program in Canada.
- Experience as a researcher, including internships, full-time, or at a lab.
- Experience with one or more general purpose programming languages (e.g., Python, Java, JavaScript, C/C++, etc.).
- Experience in contributing research communities or efforts, including publishing papers in major conferences or journals.
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09.11.2025
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Google Top Customer Solutions Developer Compute High Touch Support ... Canada, Ontario, Waterloo
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Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience. 6 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or software development. Experience creating content for...
Description:Minimum qualifications:
Preferred qualifications:
Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.
- Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
- 6 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or software development.
- Experience creating content for technical audiences (e.g., developer documentation, industry white papers, Computer Science course material, or IT administration playbooks).
- Experience writing, reading, and debugging code in one of the following: Java, C, C++, Python, or Go.
- Experience working with distributed systems, and distributed systems solutions, design patterns, or best practices.
- Experience with web technologies (e.g., HTTP, HTML, DNS, TCP).
Preferred qualifications:
- Experience in crisis response or escalation management across multiple teams, with the ability to influence momentum of incident response for critical customer issues.
- Experience working with any public cloud services and infrastructure (e.g., Google Cloud Platform).
- Experience as a system/network administrator working with Linux/Unix systems, from kernel to shell, file systems, and client-server protocols.
- Experience with cloud computing and debugging complex workload issues across large-scale, multi-node environments.
- Experience with one or more of the following solutions: system virtualization, on-premise or hybrid cloud computing.
- Experience developing developer tools (e.g., automation, testing, debugging).
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09.11.2025
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Google Senior Software Development Manager AI Customer Support Inte... Canada, Ontario, Waterloo
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Bachelor’s degree or equivalent practical experience. 8 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript). 7 years of experience leading...
Description:
Minimum qualifications:
Preferred qualifications:
- Bachelor’s degree or equivalent practical experience.
- 8 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript).
- 7 years of experience leading technical project strategy, ML design, and optimizing industry-scale ML infrastructure (e.g., model deployment, model evaluation, data processing, debugging, fine tuning).
- 5 years of experience in a technical leadership role; overseeing projects.
- 5 years of experience in a people management, supervision/team leadership role.
- 2 years of experience with state of the art GenAI techniques (e.g., LLMs, Multi-Modal, Large Vision Models) or with GenAI-related concepts (language modeling, computer vision).
Preferred qualifications:
- Master’s degree or PhD in Computer Science, or a related technical field.
- 5 years of experience working in a complex, matrixed organization.
- Experience in developing highly available, low-latency, and scalable distributed systems for real-time communication.
- Experience building or integrating with cloud-based contact center technologies (e.g., CCaaS platforms, telephony, WebRTC) and knowledge of customer support operations.
- Experience with building and deploying generative AI agents.
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09.11.2025
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Google Top Customer Solutions Developer Mission Critical Canada, Ontario, Waterloo
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Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience. 3 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or in software development. Experience creating content...
Description:
Minimum qualifications:
Preferred qualifications:
- Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
- 3 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or in software development.
- Experience creating content for technical audiences (e.g., developer documentation, industry white papers, computer science course material, or IT administration playbooks).
- Experience writing, reading, and debugging code in Java, C, C++, Python, Go, or JavaScript.
- Experience with network troubleshooting, including one tracing tool (e.g., traceroute or mtr) and one packet capture tool (e.g. tcpdump or Wireshark).
Preferred qualifications:
- Experience working with distributed systems, and cloud services and infrastructure.
- Experience in crisis response or escalation management across teams and ability to influence momentum of incident response for critical customer issues.
- Experience with terminology/concepts associated with financial exchange industry.
- Experience with networking protocols supporting ultra-low latency systems (e.g., multicast routing, time synchronization, and tiered NTP).
- Experience with packet capture/analysis, artificial packet creation, load testing, and traffic path analysis.
- Knowledge of Linux/Unix systems at system/network administrator level, web technologies (e.g., HTTP, HTML, and DNS), and networking fundamentals (e.g., load balancing, cloud storage, peering, TCP/IP).
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09.11.2025
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Google People Consultant Google Experience Canada, Ontario, Waterloo
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Bachelor's degree or equivalent practical experience. 7 years of experience as an employee relations advisor, HR generalist, or HR business partner providing consultations to the business on topics such as...
Description:
Minimum qualifications:
Preferred qualifications:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience as an employee relations advisor, HR generalist, or HR business partner providing consultations to the business on topics such as performance management, workplace concerns, etc.
- Ability to communicate in English fluently to work with internal and external stakeholders.
Preferred qualifications:
- Experience with cross-functional collaboration and influence.
- Experience coaching and mentoring others.
- Experience in HR, people programs, or other large-scale people related roles.
- Ability to analyze data, understand trends, and develop recommendations for actions based on the analysis.
- Ability to communicate in French fluently to collaborate with internal and external stakeholders.
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08.11.2025
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Google Top Customer Solutions Developer Networking Google Cloud Canada, Ontario, Waterloo
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Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience. 3 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or software development. Experience creating content for...
Description:Minimum qualifications:
Preferred qualifications:
Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.
- Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
- 3 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or software development.
- Experience creating content for technical audiences (e.g., developer documentation, industry white papers, Computer Science course material, or IT administration playbooks).
- Experience writing, reading, and debugging code in one of the following: Java, C, C++, Python, or Go.
- Experience working with distributed systems, and experience in distributed systems solutions, design patterns, or best practices.
- Experience with web technologies (e.g., HTTP, HTML, DNS, TCP).
Preferred qualifications:
- Experience in crisis response/escalation management across multiple teams, with the ability to influence momentum of incident response for critical customer issues.
- Experience working with public cloud services and infrastructure (e.g., Google Cloud Platform).
- Experience developing developer tools (e.g., automation, testing, debugging).
- Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, and other performance issues at the packet level.
- Knowledge of networking fundamentals (e.g., Load Balancing, Cloud Storage, Peering, TCP\IP, etc.).
- Understanding of Linux or Unix systems at a System/network administrator level.
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These jobs might be a good fit
08.11.2025
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Google Top Customer Solutions Developer Databases Storage Google Cl... Canada, Ontario, Waterloo
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Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience. 3 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or in software development. Experience creating content...
Description:
Minimum qualifications:
Preferred qualifications:
- Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
- 3 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or in software development.
- Experience creating content for technical audiences (e.g., developer documentation, industry white papers, computer science course material, or IT administration playbooks).
- Experience writing, reading, and debugging code in one of the following: Java, C, C++, Python, or Go.
- Experience working with distributed systems and experience in distributed systems solutions, design patterns, or best practices.
- Experience with web technologies (e.g., HTTP, HTML, DNS, and TCP).
Preferred qualifications:
- Experience in crisis response or escalation management across multiple teams with the ability to influence momentum of incident response for critical customer issues.
- Experience working with any public cloud services and infrastructure (e.g., Google Cloud Platform).
- Experience in data analytics, warehousing, ETL development, data science, or other big data applications.
- Experience developing developer tools (e.g., automation, testing, and debugging).
- Experience with open source distributed storage and processing utilities in the Apache Hadoop family or workflow orchestration products.
- Experience administering and querying data in distributed, columnar, or analytic-oriented databases or distributed data processing frameworks.
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These jobs might be a good fit
Currently enrolled in a Bachelor's or Master’s degree in Computer Science, Linguistics, Statistics, Biostatistics, Applied Mathematics, Operations Research, Economics, Natural Sciences, or related technical field. Experience in one area of...
Description:Minimum qualifications:
Preferred qualifications:
Applications will be reviewed on a rolling basis and it’s in the applicant's best interest to apply early. The anticipated application window is open untilJuly 17, 2026, but may close earlier if all available projects are full. Applications submitted after the application window or once the role is closed/projects are full will not be considered.
Participation in this program requires that you are located in Canada for the duration of the engagement.
This program is best suited for students who will not be seeking full time employment following this role, as this program is non-conversion eligible.
To start the application process, you will need an updated CV or resume and a current unofficial or official transcript in English (PDFs preferred).
Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.- Currently enrolled in a Bachelor's or Master’s degree in Computer Science, Linguistics, Statistics, Biostatistics, Applied Mathematics, Operations Research, Economics, Natural Sciences, or related technical field.
- Experience in one area of computer science (e.g., Natural Language Understanding, Human Computer Interactions, Computer Vision, Machine Learning, Deep Learning, Algorithmic Foundations of Optimization, Quantum Information Science, Data Science, Software Developing, or similar areas).
Preferred qualifications:
- Currently enrolled in a full-time degree program and returning to the program after completion of the internship.
- Currently attending a degree program in Canada.
- Experience as a researcher, including internships, full-time, or at a lab.
- Experience with one or more general purpose programming languages (e.g., Python, Java, JavaScript, C/C++, etc.).
- Experience in contributing research communities or efforts, including publishing papers in major conferences or journals.
Show more
These jobs might be a good fit
Find your dream job in the high tech industry with Expoint. With our platform you can easily search for Technical Solutions Consultant Applied Ai Contact Center opportunities at Google in Canada, Waterloo. Whether you're seeking a new challenge or looking to work with a specific organization in a specific role, Expoint makes it easy to find your perfect job match. Connect with top companies in your desired area and advance your career in the high tech field. Sign up today and take the next step in your career journey with Expoint.