Engagement Manager jobs at Gong in United States, New York

We’re looking for a hands-on and strategic DevSecOps Engineering Manager to lead and scale our U.S.-based DevSecOps function. You’ll start by managing a small team, focused on DevOps tasks in Security-related areas. You’ll be pivotal in designing, implementing and maintaining our cloud infrastructure, especially security security-related parts of it. You’ll partner closely with Engineering, Security, and IT teams globally to ensure Gong’s systems are secure, scalable, and high-performing.

• Hire, Lead, mentor, and grow a small but high-impact DevSecOps engineering team in the U.S.
• Oversee the design, deployment, and continuous improvement of secured, scalable and reliable cloud infrastructure (primarily AWS).
• Drive the design and implementation of best security practices and tooling for CI/CD, monitoring and developer experience.
• Automation & Streamlining: Help automate and streamline our operations and processes, enhancing efficiency and reducing manual intervention.
• Cross-Functional Collaboration: Work closely with all major stakeholders in the company, including R&D, Security, Product, and more, to ensure seamless integration of DevOps practices.
• Impactful Contribution: Play a major part in shaping the company's cloud strategy, focusing on innovation and long-term success with security considerations in mind.
• Contribute to strategic planning, budgeting, and roadmap development for DevOps and platform engineering

• 8+ years of experience in DevOps, Site Reliability, or Platform Engineering roles, with at least 2 years managing engineers.
• Proven track record of building and operating scalable cloud environments (AWS preferred).
• Deep understanding of infrastructure-as-code and GitOps methodologies (Crossplane, Terraform, CloudFormation, Pulumi).
• Strong experience with CI/CD pipelines (e.g., GitHub Actions, Jenkins, ArgoCD, CircleCI).

• Extensive experience with running Kubernetes and container orchestration in production.
• A solid understanding of computer networking fundamentals, REST architecture, and cloud security concepts.
• Experience with AWS security services such as IAM, KMS, GuardDuty, CloudTrail, and Security Hub.
• Knowledge of security principles and compliance frameworks (SOC2, ISO27001, etc.).
• Familiarity with vulnerability scanning and management tools.
• Experience implementing security automation in CI/CD pipelines.
• Background in container security and Kubernetes security best practices.
• Experience working in a Java-based environment.
• One or more security-related certifications (CKA,CISSP, CEH, Security+, or similar).
• Hands-on experience with observability tools (Prometheus, Grafana, Datadog, etc.).
• Excellent leadership, collaboration, and communication skills.
• Experience working in fast-paced, high-growth SaaS or product environments.
• Bonus: Experience working in a hybrid/global team across time zones.
• Willing to travel internationally from time to time

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

As a Lead Automation Infrastructure Engineer, you will:

• Design and implement test automation frameworks and tools aligned with our tech stack (Java, React, Cypress, Playwright).
• Drive automation infrastructure initiatives including environment management, test data provisioning, and CI/CD integration.
• Collaborate with developers, QA, SREs, and DevOps to embed intelligent automation across the development lifecycle.
• Evaluate and introduce AI-based testing tools and practices to improve coverage, effectiveness, and efficiency.
• Own and manage test infrastructure on AWS, ensuring scalability, reliability, and cost-effectiveness.
• Develop dashboards and reporting systems to track test execution, quality trends, and automation health.
• Lead automation best practices across teams, mentoring engineers and supporting hands-on implementation.

You should apply if you have:

• 6+ years of experience in software test automation or infrastructure engineering.
• Strong programming skills (Java, JavaScript/TypeScript preferred).
• Proven hands-on experience with modern automation frameworks like Cypress and Playwright.
• Deep understanding of CI/CD practices and experience integrating automation into pipelines (e.g., GitHub Actions, Jenkins, GitLab CI).
• Solid background in AWS and test environment management.
• Experience with test data management and synthetic data generation.
• A track record of leading cross-functional initiatives and influencing without authority.
• Excellent communication skills and a collaborative, proactive approach.
• Familiarity with SRE/DevOps practices and infrastructure-as-code tools such as Terraform or Crossplane (an advantage).
• Experience with AI-powered testing tools (an advantage).
• Background in SaaS and/or enterprise B2B products (an advantage).
• Knowledge of observability tools and quality metrics (an advantage).
• Experience establishing automation platforms or frameworks from scratch (an advantage).

We operate in a flexible hybrid work model.

for more details.

• Build the field marketing plan : Create and maintain a quarterly calendar of executive events, EBXs, and high-touch activities mapped to our Enterprise segment and target accounts.
• Run the Executive Briefing Experience : Own EBX end‑to‑end—agenda design, stakeholder prep, on‑site execution, and follow‑up—so prospects and customers see the art of the possible with Gong.
• Activate multiple channels : Layer direct mail, exec 1:1 meetings, partner co‑marketing, and scalable “event‑in‑a‑box” kits around every field touchpoint to maximize account engagement.
• Partner with Sales : Join forecast calls and QBRs to align on account priorities, share program impact, and adjust tactics in real time.
• Partner with the Corporate Events team : Align field programs with the company’s global event strategy, ensure consistent brand experience, and leverage large‑scale corporate events to amplify field marketing objectives.
• Innovate and scale : Strategize, propose, and launch new experiences that support pipeline and ARR goals; sunset activities that no longer move the needle.
• Measure and optimize : Track engagement, velocity, and ROI in Salesforce, Tableau, and 6Sense/Demandbase; shift budget to the plays that accelerate multi‑million‑dollar deals.

• 5+ years of field marketing or demand‑gen experience in B2B SaaS with an emphasis on Enterprise executive buyers
• Demonstrated record of creating and accelerating pipeline through executive programs and account‑centric campaigns.
• Confidence working with C‑level executives, partners, and internal stakeholders to align resources and goals.
• Data‑driven mindset, reporting acumen, and strong project‑management chops—able to juggle multiple programs without losing detail.

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

• Hire, train and manage an accomplished team of full cycle Account Executives
• Develop and coach the sales, product, and industry skills of each team member
• Motivate team members and drive high performance through leadership
• Regularly report on both team and individual Results
• Identify and make recommendations for improvement in the areas of process, efficiency and productivity

• Located in NYC and within a commutable distance to the office.
• 2+ years experience building and managing a high performing software sales teams
• We operate on a hybrid working model, which we define as 3 days a week in-office.
• Consistent track record of 100%+ of quota achievement as a manager and individual contributor
• Proven track record of success
• Experience managing and improving full cycle Account Executive KPIs
• High level of business acumen and understanding of how revenue leaders think

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.