Sales Development Representative Uki jobs at Gong in Ireland, Dublin

, you’ll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Those who challenge conventional wisdom & never settle for the status quo are strongly encouraged to apply!

• Manage prospects from lead to close.
• Provide an exceptional customer experience.
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects.
• Cultivate lasting relationships with customers.
• Run and implement pilot program.
• Maintain weekly sales forecast and achieve quota quarterly.

• 1+ years of relevant closing experience in addition to outbound SDR/BDR experience.
• Previous SaaS and enterprise software experience.
• Previous experience selling a platform solution.
• Demonstrated success in achieving sales goals (President’s Club, Rep of the Year, etc).
• Excellent verbal and written communication skills.
• Experience selling to sales leaders is a plus.
• Creative, resourceful, detail-oriented, and well-organized.
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment.

• A self-starter who thrives in a fast-paced, high-growth startup environment
• Passionate about providing exceptional customer experiences
• Creative, resourceful, detail-oriented, and well-organized
• Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfilment)
• Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close
• A team player with high integrity and grit

As a Sales Manager within Gong, you will be responsible for hiring, coaching, and developing a team of experienced Account Executives in a fast-paced and rapidly changing environment. You will lead initiatives in the French market as we continue to grow our business there and also take the lead on initiatives to drive the growth of Gong in EMEA as we look to penetrate new territories.

This is a hybrid in-office role, where you are expected to be in office 3 days a week.

• Hire, ramp, develop, and promote a team of experienced Account Executives.
• Identify opportunities to improve team KPIs and implement solutions to increase sales efficiency.
• Own the market strategy for France and represent Gong at market events
• Consistently deliver against team and segment revenue goals.
• Embody and reinforce Gong’s Operating Principles at work.
• Assist your team throughout their strategic sales cycles by deeply understanding customers needs and mapping them to the value of Gong.
• Confidently forecast on and own the results of your team.
• Collaborate cross functionally with product, marketing and customer success to support local market fit.
• Inspire and motivate a high performing team and bring innovation to the sales process to help accelerate our market growth trajectory.

• Fluency in written and spoken French and English required
• Minimum of 3 years as a SaaS Sales Manager.
• Successful track record of hitting and annual quarterly quotas.
• Experience with selling within the French market
• High levels of self motivation, ownership, and adaptability, with the ability to handle multiple responsibilities.
• High aptitude for cross functional collaboration and ability to influence internally and externally.

• We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.

• Raise awareness and generate interest for Gong through cold calling, emails, and social outreach to prospective customers
• Schedule initial discovery calls for Account Executives
• Meet or exceed assigned daily activity
• Manage your own book of accounts and set the strategy for effective book management
• Become a power user of Gong's platform
• Provide constructive feedback on how to improve effectiveness and efficiency within the SDR role to SDR Managers and Sales Enablement
• Collaborate with team members to share and learn from best practices

• Previous prospecting experience is preferred but not essential
• Have sold in the past or have a passion for sales or sales leadership
• Excellent verbal and written communication skills
• You have a high degree of resilience, enabling you to bounce back from setbacks
• You possess a player mindset; you strive to grow and develop and never back down from a challenge
• Your work ethic is unmatched- anything you don't know you'll make up with hard work
• You're extremely coachable and willing to receive and implement feedback

• A self-starter who thrives in a fast-paced, high-growth startup environment
• Passionate about providing exceptional customer experiences
• Creative, resourceful, detail-oriented, and well-organised
• A team player with high integrity and grit

• Hire, coach, and manage a team of Sales Development Representatives
• Build & iterate on a data-driven outbound and inbound strategy
• Foster an environment of high performance & accountability
• Develop the sales, product, and industry skills of each team member
• Motivate team members through creative incentives
• Regularly report on both Team and Individual Results
• Identify and make recommendations for improvement in the areas of Process, Efficiency, and Productivity
• Work cross-functionally with Marketing on key initiatives

• 2+ years Management experience in Software Sales
• Experience building and scaling a team from the ground up
• Consistent track record of 100%+ quota achievement as an individual contributor
• Proven track record of success in an SDR Manager role
• Experience managing and improving Sales Development KPIs
• Second European language preferred but not essential

• Passionate about early career development
• A self-starter who thrives in a fast-paced, high-growth startup environment
• Creative, resourceful, detail-oriented, and well-organised
• Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfilment)
• A team player with high integrity and grit

• Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor.
• Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users.
• Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology.
• Assist prospects and customers with Business Assessments (POCs, Pilots).
• Execute the build and delivery of solution-based demos/solution architecture diagrams for customers that have highly complex use cases.
• Craft content to show customers how to leverage Gong for specific use cases.
• Solution complex business and technical requirements and explain them in simple terms.
• Assist with RFPs and questionnaires in the context of sales cycles.
• Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line.
• Partner with and support Marketing on demand gen activities (webinars, conferences, events).
• Contribute reusable assets to the Sales Engineering team and the company at large.
• Collaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies.

• 5+ years of customer facing experience in a sales engineering role (pre-sales) or a combination of sales engineering and other relevant work experience.
• A passion for serving the customer, which has played out in customer-facing pre-sales/sales roles; ideally sales engineering
• Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems.
• Experience with data flows, AI/ML concepts, analytics, APIs/webhooks, or JSON
• Understanding of security and privacy pertaining to SaaS systems.
• Business understanding of GTM sales teams and processes.
• Excellent verbal and written communication skills.
• Strong interpersonal and teamwork skills.
• Passion for technology and problem solving.
• Able to make the complex sound simple!

We're seeking a visionary, technically adept, and experienced Director of Product Writing to lead our product content strategy, technical documentation, and UX writing efforts, revolutionizing our product content ecosystem using AI.

This role is uniquely positioned at the intersection of content strategy and technological innovation. We are looking for a leader passionate about leveraging cutting-edge AI and automation to revolutionize how we create, manage, and deliver product-centric content. You will not only guide our content vision but also serve as a key driver and role model for integrating AI into our writing workflows, significantly boosting efficiency and productivity.

You will be responsible for shaping the entire user content experience across our platform, from in-product microcopy to comprehensive help center articles and developer documentation. You will build, mentor, and empower a team of talented writers, establishing best practices, setting content strategy, and ensuring that all user-facing content is clear, concise, accurate, and deeply integrated into the product experience.

What You'll Do:

• Define and Drive Content Strategy: Develop and execute a comprehensive content strategy for all product-related written content, encompassing in-product text, help center articles, API documentation, and any other user-facing product content. This includes identifying opportunities to integrate AI-powered tools and methodologies to optimize content creation, quality assurance, and distribution.
• Drive Automation & Productivity with AI - Lead the strategic identification, piloting, and scalable implementation of AI-powered solutions to significantly enhance the efficiency and productivity of content creation, management, and delivery.
• Lead and Mentor a High-Performing Team: Recruit, manage, and mentor a team of UX Writers and Technical Writers, fostering a culture of excellence, collaboration, and continuous improvement. Provide strategic direction, feedback, and career development opportunities.
• Establish Best Practices and Governance: Implement scalable processes, style guides, and content governance models to ensure consistency, clarity, accuracy, and tone of voice across all product content, aligned with Gong's brand and voice. You will champion the adoption of AI-powered grammar, style, and consistency checkers.Spearhead the implementation of AI tools to enhance grammar, style, and consistency.
• Strategic Partnership: Collaborate closely with Product Management, Engineering, Product Design, Customer Success, Support and other stakeholders.
• Technical Content Excellence: Oversee the creation and maintenance of highly accurate, comprehensive, and easy-to-understand technical documentation for complex SaaS features. You will explore and implement AI-assisted drafting and summarization techniques to streamline documentation workflows.
• Measurement and Optimization: Define metrics for content effectiveness and use data to iterate and improve content strategies and outputs.
• Innovation and Tooling: Actively research, evaluate, and recommend cutting-edge content management systems, authoring tools, and AI-powered solutions to optimize content creation, localization, and delivery workflows, ensuring Gong remains at the forefront of content operations.
• Advocate for Content: Represent Product Writing as a strategic function within Gong, educating cross-functional teams on the value and impact of exceptional product content.

You may be a good fit if you are:

• Experienced leader : 7+ years in product/UX/content writing (preferably in B2B SaaS), with 3+ years in a leadership or management role.
• Strategic thinker : Comfortable defining content vision and metrics, and aligning with product roadmap and business objectives.
• AI-savvy : Demonstrated experience with or a strong interest in leveraging AI tools (e.g., LLMs, specialized writing AI, intelligent search) to enhance content creation, consistency, and workflow efficiency.
• Data-fluent : You use analytics to drive decisions - optimizing content based on user behaviors and business metrics.
• Product Development & Workflow Expertise - Deep understanding of the software development lifecycle, agile methodologies, and how content integrates into product design and engineering workflows.
• Excellent communicator : Storyteller and influencer who can rally cross-functional partners around content priorities.

*We operate in a flexible hybrid work model.

for more details.

• Manage prospects from lead to close.
  
• Provide an exceptional customer experience.
  
• Provide timely and accurate forecasts while managing a pipeline.
  
• Represent the voice of the customer to cross-functional partners in efforts to drive continuous improvement.
  
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects.
  
• Cultivate lasting relationships with customers.
  
• Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company size.
  
• Exceed Quota.

• 3+ years of relevant work/closing experience.
• Previous SaaS and enterprise software experience.
• Excellent verbal and written communication skills.
• Professional fluency in English.
• Creative, resourceful, detail-oriented, and well-organized.
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment.
• Available to work from Dublin, Ireland

• A self-starter who thrives in a fast-paced, high-growth startup environment
• Passionate about providing exceptional customer experiences
• Creative, resourceful, detail-oriented, and well-organized
• Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfilment)
• Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close
• A team player with high integrity and grit