Enablement Manager Emea & Apac jobs at Gong in Ireland, Dublin

• Consult with clients on customisation options, system configurations, & optimization strategies to enhance the performance of our platform.
• Provide support and recommendations on best practices for implementing and utilizing our platform.
• Act as the product subject matter expert, providing in-depth knowledge and guidance to customers on the technical aspects of all our current products (Engage, Forecast, AI); partner with Professional Services or Customer Success upon request to provide guidance on customer engagements in order to drive healthy adoption
• Act as a specialist resource & technical SME to other internal teams & beta customers as Gong releases new products & features
• Establish our post-sale motion to support the go-live of new features & products, primarily focused on how they will impact our existing methodologies
• Conduct integration consultations with customers to facilitate seamless integration of 3rd party tools, or into their existing systems and processes.
• Address complex technical setup questions from clients, troubleshooting issues, and providing solutions to technical challenges.

• Proven experience in a technical account management or similar role, preferably in a technology-driven/SAAS industry.
• Strong technical aptitude and understanding of software development, database management, API integrations, and other technical concepts.
• Excellent communication skills with the ability to effectively communicate complex technical information to non-technical stakeholders.
• Strong exec presence & confidence in speaking to C-Level executives
• Top tier project management skills; ability to take ownership and drive progress forward, escalate blockers as needed
• Experience working cross-functionally with product & engineering, as well as GTM teams (Sales, Customer Success)
• Customer-focused mindset with a passion for delivering exceptional technical support and consultation to clients.

• We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.

As a Sales Manager within Gong, you will be responsible for hiring, coaching, and developing a team of experienced Account Executives in a fast-paced and rapidly changing environment. You will lead initiatives in the French market as we continue to grow our business there and also take the lead on initiatives to drive the growth of Gong in EMEA as we look to penetrate new territories.

This is a hybrid in-office role, where you are expected to be in office 3 days a week.

• Hire, ramp, develop, and promote a team of experienced Account Executives.
• Identify opportunities to improve team KPIs and implement solutions to increase sales efficiency.
• Own the market strategy for France and represent Gong at market events
• Consistently deliver against team and segment revenue goals.
• Embody and reinforce Gong’s Operating Principles at work.
• Assist your team throughout their strategic sales cycles by deeply understanding customers needs and mapping them to the value of Gong.
• Confidently forecast on and own the results of your team.
• Collaborate cross functionally with product, marketing and customer success to support local market fit.
• Inspire and motivate a high performing team and bring innovation to the sales process to help accelerate our market growth trajectory.

• Fluency in written and spoken French and English required
• Minimum of 3 years as a SaaS Sales Manager.
• Successful track record of hitting and annual quarterly quotas.
• Experience with selling within the French market
• High levels of self motivation, ownership, and adaptability, with the ability to handle multiple responsibilities.
• High aptitude for cross functional collaboration and ability to influence internally and externally.

• We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.

• Hire, coach, and manage a team of Sales Development Representatives
• Build & iterate on a data-driven outbound and inbound strategy
• Foster an environment of high performance & accountability
• Develop the sales, product, and industry skills of each team member
• Motivate team members through creative incentives
• Regularly report on both Team and Individual Results
• Identify and make recommendations for improvement in the areas of Process, Efficiency, and Productivity
• Work cross-functionally with Marketing on key initiatives

• 2+ years Management experience in Software Sales
• Experience building and scaling a team from the ground up
• Consistent track record of 100%+ quota achievement as an individual contributor
• Proven track record of success in an SDR Manager role
• Experience managing and improving Sales Development KPIs
• Second European language preferred but not essential

• Passionate about early career development
• A self-starter who thrives in a fast-paced, high-growth startup environment
• Creative, resourceful, detail-oriented, and well-organised
• Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfilment)
• A team player with high integrity and grit

This role is based from our Dublin office and requires being on-site 3 days per week.

• Execute and optimize paid social campaigns across LinkedIn and Meta, focused on pipeline generation and conversion velocity.
• Analyze performance across the funnel—tracking ROAS, pipeline contribution, and sales-stage conversion trends to inform spend and strategy.
• Use tools like Demandbase, 6sense, and LinkedIn Campaign Manager to target high-priority accounts with precision.
• Launch and iterate on full-funnel campaigns aligned to segment goals (brand, demand, expansion).
• Collaborate with ABM, Content, Creative, and Sales to ensure message-market fit for custom audiences.
• Identify and operationalize test-and-learn opportunities; contribute insights to campaign recaps and readouts.
• Stay current on platform innovations and emerging trends to fuel scalable, high-performing programs.

• 6–10 years of B2B digital marketing experience, with a strong focus on paid social execution and optimization.
• Hands-on expertise in LinkedIn Campaign Manager, Meta Ads Manager, and audience tools like Demandbase and 6sense.
• Proven ability to drive measurable results across awareness, demand, and in-funnel acceleration.
• Strong analytical skills with experience tying campaign performance to business outcomes.
• Comfortable collaborating cross-functionally with content, creative, and sales teams.
• Proficiency with Salesforce, Marketo, Google Analytics, and Tableau.

• We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.

• Partner with the Director of Workplace & Facilities to develop and implement the EMEA real estate strategy in alignment with company growth plans.
• Manage local relationships with landlords, brokers, and other key external partners.
• Serve as the primary point of contact and representative for the EMEA Hub.
• Oversee all aspects of office operations for Gong’s EMEA sites, including current and future locations. This includes catering, events, maintenance, janitorial, reception, security, safety, and general office management.
• Develop, manage, and track budgets for EMEA facilities operations.
• Establish and refine operational processes to drive efficiency and consistency.
• Manage onsite vendors and service providers.
• Administer office access and security systems (e.g., badging).
• Lead space planning efforts to support current usage and future expansion needs.
• Design and deliver a robust employee experience program tailored to the EMEA hub.
• Plan and execute end-to-end employee events and initiatives that foster culture and connectivity.
• Manage the EMEA employee experience budget.
• Collaborate closely with cross-functional teams and regional leadership to enhance employee engagement and satisfaction.

• Minimum of 6 years of progressive experience in facilities and real estate management
• Strong knowledge of facilities operations, and project management.
• Proficient in budgeting and financial analysis.
• Effective communication and negotiation skills.
• Basic knowledge of real estate principles
• Advantageous to hold a Bachelor's degree in Facilities Management, Real Estate, Business Administration, or a related field. Relevant certifications (e.g., PMP, IFMA) are a plus.

• We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.

Key Responsibilities:

• Spearhead the development and enhancement of mission-critical products that align with our customers' needs and business objectives.
• Maintain a meticulous attention to detail while adopting a customer-centric approach to product development.
• Employ data modeling techniques to inform and enhance product decisions and strategies.
• Think creatively and strategically, envisioning long-term solutions in a large-scale, enterprise-grade environment.
• Work collaboratively with cross-functional teams (product design, engineering and more) to deliver products that not only meet but exceed customer expectations.
• Balance innovative thinking with practical execution to drive product success and company growth.

About You:

You are a visionary product manager who thrives on creating impactful products that stand the test of time. You understand the value of details and are committed to delivering exceptional customer experiences. Your ability to marry customer focus with out-of-the-box thinking enables you to develop products that are both intuitive and robust, capable of supporting large-scale enterprise environments.

• Over 6 years of experience as a product manager in SaaS B2B products.
• Excellent communication skills that foster collaboration and secure stakeholder buy-in
• Proven track record in driving product execution with hands-on implementation.
• Forward-thinking with strong execution skills.
• Enjoys taking ownership and responsibility for the created product.
• Strong understanding of data and how to interpret it to improve products.
• Solid user experience skills combined with technical understanding.
• Capable of turning incomplete, conflicting, or ambiguous inputs into clear action plans.
• Fluent or highly proficient in English.

• We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.