Asset & Wealth Management Marcus Goldman Sachs jobs at Goldman Sachs in United States, Texas, Richardson
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Company (1)
Job type
Job categories
Job title (1)
United States
Texas
Richardson
29 jobs found
31.05.2024
GS
Goldman Sachs Asset & Wealth Management Marcus Goldman Sachs United States, Texas, Richardson
Manage the day-to-day activities of a Fraud Operations team. Provide direction to the team on productivity and SLAs, problem solving, setting timelines and next steps. Provide individual coaching, mentoring, and...
Proactively identify potential business risks, process deficiencies and improvement opportunities. Develop and maintain the process and controls environment (inventory and maps) for deposits operations. Design process solutions using continuous improvement...
Provide incoming call coverage when needed to assist customers with various online retail deposit products such online savings accounts and certificate of deposits. Application review and processing. Complaint monitoring and...
Provide assistance and support to escalated customers seeking resolution. Act as a primary point of contact to seek out customer-centric solutions with Peers and business Partners. Participate in projects and/or...
Provide provisioning and application support for call center applications/systems and troubleshoot call center applications/systems outages and issues. Optimize and/or develop processes to manage/mitigate risk and conduct frequent access audits. Identify...
Lead, manage and supervise the day-to-day operations of a team of 15-18 customer service representatives. Coach the team in a real time environment by conducting bi weekly one-on-ones, staff meetings,...
Responsible for setting team level strategic action plans, by developing vision, setting high standards and executing ideas. Oversee a high performing operation team to achieve business goals in customer service...
Manage the day-to-day activities of a Fraud Operations team. Provide direction to the team on productivity and SLAs, problem solving, setting timelines and next steps. Provide individual coaching, mentoring, and...
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