Product Analyst jobs at Gett in Israel, Tel Aviv-yafo

, Consumer services and Marketplace tools.

As a Product Analyst, you will go beyond the numbers—defining, analyzing, and translating data into actionable insights about our business, users, and product features. You’ll also design and analyze both randomized and non-randomized experiments to optimize performance.

You’ll work closely with , and stakeholders from other business units to drive key product decisions and shape the product strategy and roadmap.

Key Responsibilities

• Conduct quantitative research to drive product recommendations, including cohort analysis, user personas, behavioral segmentation, forecasting, and impact analysis
• Design and analyse randomised and non-randomised experiments to optimise product performance and understand user behaviour
• Collaborate with cross-functional stakeholders to identify business needs and execute end-to-end analytical projects.
• Deliver clear, effective presentations of insights to stakeholders at all levels, using visual representations of data.
• Develop and automate reports; build and refine dashboards to provide scalable insights for multiple stakeholders.
• Analyze our strategic position against competitors and provide insights that drive value and support our vision.
• Define key metrics, analyze usage patterns, and solve challenges that hinder progress toward objectives and key results (OKRs).Lead independent research and develop new analytics methods during dedicated weekly project time.

• 3+ years as a product analyst or business analyst — Must
• BA graduate in Statistics/ Mathematics/ Computer Science/ Industrial Engineering/ Economics
• Excellent knowledge of SQL — Must
• Experience with Python or R — Must
• Knowledge of statistics - Must
• Experience and deep understanding of AB tests and the maths behind it — Must
• Experience with Mixpanel or Amplitude - Nice to have
• Experience working with BI-tools
• Strong data visualisation skills — ability to effectively communicate performance and business impact to the broader business
• Ability to ask the right questions and use both quantitative and qualitative metrics to answer them
• Experience in translating analysis results into product recommendations and business questions into an analysis framework
• Sharp communicator and a confident presenter
• Experience with B2C mobile apps, Marketplaces, SaaS Platforms, and B2B products — advantage
• English proficiency — Must
• Knowledge of Econometrics or Machine Learning - an advantage
• Fluency in Hebrew and Russian - an advantage

The Marketplace team is specifically responsible for:

• Building and maintaining the platform for drivers and couriers to work with Gett, encompassing both backend systems and driver-facing applications.
• Developing dynamic, ML-driven marketplace solutions for matchmaking, pricing, earnings and broader optimisation.
• Managing driver and courier personas.
• Integrating external supply partners (other taxi companies).

Key Responsibilities:

• Generate comprehensive insights through data, market and user research to guide product vision and roadmap creation, with a specific focus on marketplace dynamics in ride-hailing or delivery sectors.
• Lead products and features throughout their entire lifecycle, from initial concept and detailed product requirements to execution and successful delivery, emphasizing solutions that enhance marketplace efficiency and user experience.
• Collaborate closely with Engineering, Data Analytics, Customer Experience, and Marketing teams to build best-in-class products and ensure their successful market rollout within competitive ride-hailing and delivery markets.
• Analyze feature performance through qualitative and quantitative analysis, iterating as needed until objectives are met, with a keen eye on marketplace KPIs.
• Actively contribute to the overall Gett product roadmap, bringing a deep understanding of marketplace operations and competitive landscapes.

Requirements:

• 5+ years of experience as a Product Manager, with at least 2 years specifically on ride tech, delivery and/or food-tech products, or in similar high-volume, dynamic marketplace environments.
• Proven track record of managing and delivering business cases and requirements for products within a marketplace context: the demand and supply problem, dynamic pricing, matchmaking, efficiency optimisations and automations.
• Ability to design compelling user journeys with a strong understanding of user experience principles, specifically within ride-hailing or delivery platforms.
• Demonstrated ability to prioritise effectively and maintain a sharp focus on main goals while ensuring flawless execution with meticulous attention to detail, particularly in fast-paced marketplace settings.
• Strong data-driven problem-solving mindset, including a solid understanding of how to define relevant metrics, set success KPIs, monitor performance post-rollout, and troubleshoot faulty funnels in a marketplace environment.
• Experience in the definition and execution of gradual rollouts, A/B tests, and user segmentation, with an extraction of insights and statistical conclusions.
• Excitement for finding solutions to real user (client and supplier) problems and a collaborative spirit when working with diverse stakeholders such as developers, designers, sales, marketing, and operations teams, with an emphasis on marketplace growth and optimization.
• Exceptional verbal and written communication skills, with experience leading presentations to executives and large groups, conveying complex marketplace strategies clearly.
• Good to have: experience in day to day processes optimisation via AI tools.
• B.Sc. in Computer Science, Industrial Engineering, Data Science, or equivalent experience as a Software Engineer, Data Scientist, Product Analyst, or startup founder, ideally with exposure to marketplace models.
• Advantage: Experience with building ML-powered, complex logic solutions for marketplace optimization.

We expect you to be:

• Owner of the product's overall look and feel.
• Product thinker — identifying and understanding users’ needs and new opportunities derived from them.
• Problem solver — taking complex problems and coming up with well-researched and elegant solutions based on the use of UX methodology.
• Data-driven designer — making design decisions based on data, user behavior, and measurable outcomes to ensure impact and continuous improvement.
• Pixel-perfect freak — compromising on the smallest details.
• Team player — demonstrating great interpersonal skills while interacting with the product manager’s R&D teams and other stakeholders.
• Fast learner — evolving fast, while being capable of learning from both success and failure.

Experience:

• At least 7 years of Product Design experience - must.
• A strong portfolio of previous projects for real customers/clients — make sure to add it to your CV.
• Experience in delivering high-quality UI/UX for consumer-facing products is a must.
• Experience running high-quality UX research.
• Experience working with both behavioral data and user research to inform and validate design solutions.
• Experience in handling and managing usability tests with real users, face to face.
• Experience creating pixel-perfect designs and prototypes with Figma.
• A strong ability to manage tasks according to the priorities of the team.
• Ability to multitask and meet deadlines.
• Excellent skills of communicating in English, both verbal and written.
• A desire to give and receive constructive feedback.
• Proficiency in high fidelity prototyping and motion — Advantage.

As a Senior Product Manager focusing on Payments and Billing in Gett, you’ll be the expert in how our customers pay for their rides. You will drive the vision and execution of the entire payments lifecycle, from initial payment setup to billing and post-trip transactions. Your work will directly impact millions of users by creating a seamless, secure, and reliable experience that instills confidence and loyalty.

This role requires a deep understanding of the payments ecosystem, including processing, fraud detection, and multi-currency billing, as you work to optimize conversion rates and reduce costs. You'll partner with stakeholders across engineering, finance, legal, and customer support to build and launch features that simplify and streamline the user journey.

Key Responsibilities

• Define and own the product strategy for all payment methods, including credit cards, digital wallets, and alternative payment solutions.
• Lead the entire product lifecycle for payments and billing features, from initial ideation and market research to release and post-launch optimization.
• Analyze key performance indicators (KPIs) like payment success rates, authorization rates, and billing accuracy to identify opportunities for improvement and drive product decisions.
• Work closely with Engineering, Finance, and Legal teams to ensure our payment systems are secure, compliant, and scalable across all markets.
• Conduct A/B tests and user research to uncover insights that improve payment conversion and user trust.
• Manage a roadmap that balances user-facing features (like new payment options) with critical backend initiatives (such as fraud prevention and cost optimization).

Requirements

• A proven track record of managing and delivering complex payment, billing, or financial technology products in B2C and B2B environments - A must
• Deep knowledge of the payment ecosystem, including payment gateways, merchant accounts, and security standards like PCI compliance.
• Experience with mobile app products - An advantage
• Data-driven with a strong ability to define, monitor, and analyze key payment metrics and funnels.
• Exceptional collaboration and communication skills, with experience leading diverse teams and presenting to executive leadership.
• Familiarity with billing systems, subscription models, and multi-currency transactions is a strong advantage.

Key responsibilities:

• Generate customer insights through market and customer research to guide product vision and roadmap creation
• Lead products and features throughout their life cycle. From concept to product requirements to execution and requirements materialization.
• Work closely with UX, Engineering, Customer Experience & Marketing teams to build best in class mobile app products and roll these out to the market
• Analyze features performance and iterate until objectives are met, through qualitative and quantitative analysis
• Contribute to the Gett product roadmap

Requirements:

• 5+ years of experience as a Product Manager, with at least 2 years managing Mobile App products.
• Track record of managing and delivering business cases and requirements for B2C products
• Advantage: Experience with building business cases, teasing requirements and delivering products for B2B customers
• Have the ability to design compelling customer journeys with a strong understanding of user experience
• Ability to prioritize and focus on the main goals while being detail-oriented to ensure flawless execution
• Excited about finding solutions to real customer problems and collaborating with multiple stakeholders such as developers, designers, sales, marketing, ops, etc.
• Data-driven, with a good understanding of how to define relevant metrics, success KPIs, monitoring these following rollouts and knowing to troubleshoot faulty funnels.
• Exceptional verbal and written communication skills, with experience leading presentations to executives and large groups of people.
• B.Sc in Computer Science / Industrial Engineering / Product Design or similar experience as a Software Engineer or startup founder

About the role :

If you like building the complex systems yet making them appear simple to the end user and are enthusiastic about the self-serve approach and accelerating the product-led growth in B2B, then this job is for you. You will get a exposure to the clients to gather feedback, and will have plenty of data points and tools at your disposal to inform your decisions, and check hypotheses. We like disproving ideas based on the research insights as much as proposing them!

In this role, you will be leading cross-functional team consisting of engineering, design, analysts, and sales to ensure that the development process runs smoothly, our product is being adopted by the admins and bookers and delivers value.

Responsibilities:

• Generate customer insights through quantitative and qualitative research to guide product vision and roadmap creation
• Lead products and features throughout their life cycle – from the idea stage to product requirements to execution and adoption
• Work closely with Analysts, UX Design, Engineering, Product Marketing, and Sales teams to build high-quality products and bring them to the market
• Track product performance and iterate until business needs are met and customer satisfaction is reached
• Collaborate with other Product Managers in order to enhance your products through synergy with Mobile, Algo and ML solutions
• Navigate in a fast-paced, fluid environment where product development and business requirements can often take new turns

Requirements:

• 5+ years of experience as a Product Manager
• Proven track of delivering high-impact ($$ or number of customers) initiatives backed by data and interviews
• Led presentations to executives and large groups of people; rallied stakeholders into a joint effort driving decisions yet resolving the conflicts in the respectful and professional manner
• Well-versed in the discovery techniques to prove or disprove the hypotheses about real customer problems
• Ideates and prioritises the initiatives within the main agendas
• Detail-oriented to ensure the product design solves the problem and is made as simple as possible (but no simpler)
• Designs compelling customer journeys with a strong understanding of user background and experience
• Collaborates with multiple stakeholders such as developers, designers, sales, marketing, ops, etc. to shape the initiatives and get their buy-in and full engagement
• Data-driven, with a good understanding of how to define and track success, and how to optimise leaky funnels
• Exceptional verbal and written communication skills to communicate the why – vision, objectives, problem, customer pain and a solution
• SQL proficiency and experience working in B2B would be a strong plus
• Education in computer science / Industrial Engineering / Product Design or similar prior experience as a Software Engineer, Analyst or Startup Founder would be a plus

In your role, you will actively prevent fraud and fight fraudulent attempts to use our platforms, you will analyze fraudulent behaviors, fight chargebacks, implement and optimize fraud rules, and other initiatives to maintain successful fraud mitigation.

Responsibilities:

• Analyze users, rides, and payments data to find fraud patterns and anomalies.
• Chargebacks management.
• Create, review performance and edit anti-fraud rules.
• Serve as a focal point for all fraud and payments reporting and analysis matters.
• Keep, enhance and be accountable for anti-fraud and payments KPIs.
• Suggest and implement new measures to counter fraud: tools, rules, procedures, fraud rings detection, analysis, etc.
• Work closely with the global HO fraud and transaction monitoring team.
• Work in collaboration with other departments and units to solve fraud, and payments service concerns for the best outcome of Gett.

• 2-3 years experience as a Business Analyst
• 2+ years of working experience in Analytics, Anti-Fraud or Payments.
• Strong analytical skills and data-driven thinking
• Strong SQL knowledge.
• Experience in payments/ Fraud.
• Ability to perform under pressure in a fast-paced changing environment. Flexible thinking and ability to adjust and find solutions.
• Strong stakeholder management skills.
• Excellent written & oral communication in English.
• Experience in building machine learning models - advantage.
• Experience in the ‘on-demand’ online industry - advantage.

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