Operations Coordinator jobs at Fortinet

Role can be HQ, Sunnyvale or

Central or Eastern zones

Key Responsibilities:

Extract, transform, and analyze complex datasets using SQL and other data manipulation tools,

Design and implement data quality monitoring and pipeline hygiene processes

Create and maintain documentation for BI solutions and data models

Identify opportunities for process improvements and automation within the sales operations

Assist in building predictive models to enhance sales forecasting accuracy

Support ad-hoc analytical requests from stakeholders across the organization

Required Skills and Experience

Strong SQL skills with experience writing complex queries and working with large datasets

Experience with Salesforce

Experience with Python for data analysis and automation (transform text, build APIs)

Proficiency in data manipulation, analysis, and visualization techniques

Experience with BI tools, particularly Tableau

Understanding of sales processes, CRM systems, and sales performance metrics

Excellent problem-solving abilities and attention to detail

Strong communication skills with ability to translate complex data insights into clear, actionable

information for non-technical stakeholders.

SFDC Developer

Preferred Qualifications

Familiarity with sales operations in a B2B environment.

Experience with data modeling and database design principles.

Prior experience in sales, revenue or marketing revenue operations role.

What We Offer

Clear path for career progression

Professional development opportunities

Flexible working arrangements

Our Applications / Technology

We use a wide range of applications deployed on premise, in the cloud and SaaS Primary, heavy usage: Python, TSQL (MS SQL Server), Tableau, Git

Others: Anaplan, Salesforce, Clari, Various RDBMSs, VueJS, Elasticsearch, Mongo, Linux

Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $121,000 - $135,000 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

Responsibilities Include:

• Support the full employment lifecycle of our employees from on-boarding through off-boarding to make their experience seamless, including employee orientation
• Support US Managers & Employees with transactions in Oracle HCM Cloud while maintaining data integrity.
• Create and support people programs related to employee experience, engagement, and recognition to help employees be productive and motivated
• Own and drive our People/HR compliance processes and audits, including overseeing the completion of mandatory training in partnership with L&D team.
• Complete special projects by clarifying project objectives; setting timetables and schedules; conducting research; developing and organizing information; fulfilling transactions.
• Maintain confidentiality of core HR data and projects. Participate in support of HR Operations related program rollouts, new systems and processes.
• Support questions and requests through the HR ticketing system.
• Support HR programs and initiatives that reinforce and promote our company culture i.e., employee engagement and communications

REQUIRED KNOWLEDGE/EXPERIENCE:

• BA/BS degree or equivalent of 3-5 years of progressive HR experience in a technology organization or technology-related business
• Excellent project and stakeholder management skills.
• Experience at a fast-paced, high growth Tech company preferred.
• Must be resourceful with strong analytical skills with the ability to think creatively to solve problems.
• Must have the ability to work independently, with minimal supervision.
• Must be detail oriented with a good work ethic and be able to maintain confidentiality in daily operations.
• Excellent verbal and written communication skills – ability to effectively communicate with senior management in an efficient manner.
• Must be team-oriented and demonstrate the ability to work and collaborate with cross functional teams.
• Experience with Oracle HCM Cloud a plus
• Salary: $100,000 – $110,000

Key Responsibilities:

• Monitor and respond to security incidents in alignment with incident response protocols.
• Conduct vulnerability assessments and manage remediation efforts.
• Perform log analysis, host-based, and network forensic investigations to identify threats.
• Administer and maintain security tools such as SOAR, SIEM, Anti-Virus, and similar platforms.
• Fine-tune incident detection and alert-triggering rules to minimize false positives and improve detection accuracy.
• Analyze and improve security measures by assessing and updating policies, configurations, and procedures.
• Maintain situational awareness by tracking emerging threats, attack patterns, and tactics, techniques, and procedures (TTPs).
• Develop comprehensive reports and presentations for both technical and non-technical audiences.
• Contribute to the SOC’s continuous improvement by refining workflows, automation, and system integrations.

Qualifications:

• Bachelor’s degree in Computer Science, Cybersecurity, or a related field (or equivalent experience).
• 5+ years of experience in security operations, incident response, threat detection and analysis, governance and compliance or similar.
• Hands-on experience administering and configuring security tools such as FortiSOAR, FortiSIEM, FortiAnalyzer, FortiDeceptor, FortiGate and other Fortinet products. Understanding and building playbooks in SOAR in Json/Jinja experience is preferred.
• Strong understanding of detection engineering, fine-tuning alerting rules, and managing SIEM/EDR and vulnerability management systems.
• Proficiency in security frameworks and various compliance standards like ISO 27001, SOC, StateRAMP, FedRAMP, NIST, etc.
• Familiarity with scripting (e.g., Python, PowerShell) for task automation and tool customization.
• Strong analytical and troubleshooting skills for rapid issue resolution under pressure.
• Excellent communication skills, both written and verbal, for technical and executive audiences.
• Industry certifications such as CISSP, CISA, CRISC, CCSP, ISO 27001, or equivalent are highly preferred.

Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

Key Responsibilities:

• Monitor and respond to security incidents in alignment with incident response protocols.
• Conduct vulnerability assessments and manage remediation efforts.
• Perform log analysis, host-based, and network forensic investigations to identify threats.
• Administer and maintain security tools such as SOAR, SIEM, Anti-Virus, and similar platforms.
• Fine-tune incident detection and alert-triggering rules to minimize false positives and improve detection accuracy.
• Analyze and improve security measures by assessing and updating policies, configurations, and procedures.
• Maintain situational awareness by tracking emerging threats, attack patterns, and tactics, techniques, and procedures (TTPs).
• Develop comprehensive reports and presentations for both technical and non-technical audiences.
• Contribute to the SOC’s continuous improvement by refining workflows, automation, and system integrations.

Qualifications:

• Bachelor’s degree in Computer Science, Cybersecurity, or a related field (or equivalent experience).
• 5+ years of experience in security operations, incident response, or vulnerability management.
• Hands-on experience administering and configuring security tools such as FortiSOAR, FortiSIEM, and FortiAnalyzer. Understanding and building playbooks in SOAR in Json/Jinja experience is preferred.
• Strong understanding of detection engineering, fine-tuning alerting rules, and managing SIEM/EDR systems.
• Proficiency in security frameworks (e.g., NIST, ISO 27001) and compliance standards.
• Familiarity with scripting (e.g., Python, PowerShell) for task automation and tool customization.
• Strong analytical and troubleshooting skills for rapid issue resolution under pressure.
• Excellent communication skills, both written and verbal, for technical and executive audiences.
• Industry certifications such as CISSP, GIAC, CEH, or equivalent are highly preferred.

Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

Able to work via many go to markets:

1. Laison directly with end-users
2. Leverage and assist local channel partners and consultants
3. Leverage and assist local Fortinet sales teams
4. Leverage partnership with main OT visibility vendors
5. Raise awareness on central government on critical infrastructure, NIST etc

Present the OT portfolio and FTNT’s OT strategy in local conferences

Achievement of agreed quarterly sales goals. Ensure of perfect coverage of the market

Report sales activity across the region and help accurately forecast pipeline.

Increasing Brand Awareness

The individual will be required to assist the sales teams in presenting to customers to increase credibility and confidence for Fortinet OT Services. The role will not include account management responsibilities but will include opportunity assistance on a case by case basis.

Channel and Partner Training

Sales training for Partners and Resellers will be on an as required basis. This will be Sales training to assist the partners in identifying and qualifying opportunities.

Internal Training

Job Experience Required:

• Working experience in Operational Technology industry and understanding of underlying systems such as PLCs, SCADA, DNS, CNC, BAS, energy monitoring etc

• A proven track record of quota achievement and demonstrated career stability

• Excellent presentation skills at all levels.

• Excellent written and oral communication skills

• A self-motivated, independent thinker who can move deals through the selling cycle

• minimum 4 years sales experience selling to Fortune 1000 Major Accounts.

• Candidate must thrive in a fast-paced, ever-changing environment.

• Competitive, Self-starter, adaptive in an overlay organization

• Greek or Hungarian language or both would be a plus

As a NOC Operations Expert, your responsibilities will include:

• Deploy, operate and optimize Fortinet cybersecurity solutions to ensure that security measures align with Fortinet's recommended practices and perform optimally.
• Engage with customers to understand their technical requirements and security concerns, while evaluating potential risks to their data, software, and hardware infrastructure.
• Cultivate a thorough understanding of customers' business operations and technological needs to provide tailored solutions.
• Own service requests, ensuring their prompt and efficient execution within designated SLAs.
• Monitor performance, capacity, and security threats for managed devices.
• Troubleshoot problems and provide corrective actions to restore operations.
• Implement and execute defensive strategies to address cybersecurity breaches and events, safeguarding critical information assets, data repositories, and system infrastructure.
• Produce regular reports to summarize service activity and performance.
• Develop core competency on Fortinet’s product line and technologies with a primary focus on FortiGate, FortiManager and LAN Edge devices.

We are looking for:

• Strong understanding of data networking protocols, specifically TCP/IP, routing and switching
• Good troubleshooting and problem-solving skills
• Hands-on sys admin experience on security products and technologies (e.g. Firewalls, IDS/IPS, SD-WAN, VPN, ZTNA)
• Previous experience on Fortinet products is an advantage
• The role involves working in the office 3-5 days per week, with a shift schedule that includes regular weekend work.
• Effective and clear communication skills
• Fluent spoken and written English
• Positive customer-oriented attitude
• Minimum of 4 years of experience in a Network Operations Center
• Bachelor’s degree in Computer Science, Software Engineering or related field
• Fortinet certification FCP-FCSS a distinct advantage