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Jobs at Forter in United States, Denver
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United States
State
Denver
4 jobs found
28.06.2025
F
Forter Sales Development Representative Evergreen United States, Colorado, Denver
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Source highly-qualified opportunities for Account Executives through proactive outreach to assigned accounts, strategizing cross functionally with sales, channel, and marketing on prospecting plans. Work autonomously to explore data resources to...
Description:
What you'll be doing:
- Source highly-qualified opportunities for Account Executives through proactive outreach to assigned accounts, strategizing cross functionally with sales, channel, and marketing on prospecting plans
- Work autonomously to explore data resources to research accounts, identify key players, and uncover business problems within large retail enterprises
- Deliver compelling messages, both written and verbal, to generate interest
- Conduct initial discovery conversations with Finance, eCommerce, and Payments Executives in targeted accounts
- Understand customer needs and requirements and effectively articulate how Forter can partner to solve them
- Provide insight into an organization's structure, with ability to successfully identify decision makers
What you'll need:
The ideal candidate will possess strong organizational skills, attention to detail, and communication skills. A strong candidate is flexible with change, comfortable in a fast-paced environment, and eager to advance their career in sales. This future role will ideally be based in NYC, although remote candidates may be considered.
- A Bachelor's degree or equivalent work experience
- 6-12 months of previous business experience highly preferred
- Excellent written and verbal communication skills to be effective in positioning a clear, concise and well-understood message
- Solid technical aptitude and genuine interest in tech and e-commerce solutions
- Ability to navigate systems and tools and follow process
- Highly-motivated and driven individual who thrives working toward monthly and quarterly quotas
- Experience in a fast-paced startup, with the ability to work in a rapidly expanding and changing environment
- Previous experience with sales and prospecting tools a plus: Salesforce.com, Outreach, LinkedIn Sales Navigator
- Competitive salary
- Restricted Stock Units (RSUs)
- Matching 401K Plan
- Comprehensive and generous health insurance, including vision and dental coverage
- Home office allowance
- Generous PTO policy
- Half day Fridays
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
- Great Place to Work Certification (2021, 2022, 2023)
- in NYC (2022)
- #3 on of “Most Innovative Finance Companies” (2022)
- Forbes Cloud 100 (2021, )
- SAP Pinnacle Awards “ ” (2023)
- Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)
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16.05.2025
F
Forter Account ManagerNew United States, Colorado, Denver
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Serve as the main point of contact for 45-50 customers, managing relationships throughout the customer lifecycle, including renewals and expansions. Own quarterly renewals forecasting, proactively identifying risks and offering solutions...
Description:
About the role:
This is position is based in Denver.
What you’ll be doing:
- Serve as the main point of contact for 45-50 customers, managing relationships throughout the customer lifecycle, including renewals and expansions
- Own quarterly renewals forecasting, proactively identifying risks and offering solutions to preserve net dollar retention
- Identify and track upsell opportunities in Salesforce to increase account value and revenue
- Lead QBRs, providing performance insights on fraud trends and industry updates for a portfolio of 45-50 customers
- Support customers in using Forter’s products effectively through training and platform enablement
What you’ll need:
- Desired experience: 2 years of relevant Account Management/Customer Success/Sales experience managing a book of business containing approximately 50 customers. Startup experience is a plus.
- Commercial aptitude: Track record of growing revenue by renewing contracts and expanding accounts through upsells. Experience with an upsell or revenue quota preferred.
- Technical aptitude: Capability to learn technical topics and be a technical operator. Not afraid to roll your sleeves up and get in the weeds while understanding complex technical concepts.
- Relationships: Excellent communication skills both internally and externally. Proven ability to develop relationships with customer executives.
- Program management:
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
- Great Place to Work Certification (2021, 2022, 2023, )
- Fortune’s Best Workplaces in NYC (2022, 2023 and )
- Forbes Cloud 100 (2021, 2022, 2023 and )
- #3 on Fast Company’s list of “Most Innovative Finance Companies” ( )
- Anti-Fraud Solution of the Year at the Payments Awards ( )
- SAP Pinnacle Awards “New Partner Application Award” (2023)
- Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)
Benefits:
- Competitive salary
- RSUs
- Matching 401K Plan
- Comprehensive and generous health insurance, including vision and dental coverage
- Home office allowance
- Generous PTO policy
- Half day Fridays
Hybrid work:
Salary Range:+ bonus + equity + benefits
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17.04.2025
F
Forter Senior Customer Success Manager United States, Colorado, Denver
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Own the end to end customer relationship, from go-live through renewal, for our largest and most strategic customers while executing a success plan for each. Enable a variety of client...
Description:
About the role:
This position must be based in Denver and follow a hybrid model.
What you’ll be doing:
- Own the end to end customer relationship, from go-live through renewal, for our largest and most strategic customers while executing a success plan for each
- Enable a variety of client stakeholders on Forter’s portal and technology close to the account going live. After, go-live, run ongoing training and enablement for clients
- Quarterback high impact engagements, particularly executive business reviews to communicate Forter’s value and impact to client executives
- Procure advocacy from your clients in the form of reference calls, case studies, etc. that act as sales accelerators and turn our partners into active promoters
- Leverage your client relationships and knowledge of Forter’s solution to generate upsell opportunities that you will collaborate with the Sales team on
- Own the retention number for your book of business and oversee the renewal process for expiring client contracts
- Share key insights about Forter’s product and processes internally with our Product and leadership teams to help point the company roadmap in the right direction
- Direct client technical inquiries or troubleshooting questions to our Support team and help that team where necessary to ensure a positive customer experience
- Maintain clean data within our internal systems to ensure that both you and Forter’s leadership team have the most accurate info possible about the book of business
What you’ll need:
- Required Education and Experience : Bachelor's Degree and a minimum 6 years of relevant experience post-live, client-facing Customer Success experience where you managed large, strategic, and complex accounts.
- Executive Relationships : Excellent communication skills, especially at the C-level both internally and externally. Proven ability to develop relationships with customer executives while working with stakeholders on account objectives and engagements
- Program Management : Demonstrated excellence at success planning across a large and complex book of business. Experience building successful account plans to retain and grow your customers while showing urgency when reacting to problems.
- Technical Aptitude : High fluency in technical topics for a non-technical operator. Not afraid to roll your sleeves up and get in the weeds while understanding complex technical concepts. Known as the best product expert on your past CS teams.
- Expansion Discovery : Proven track record of landing and expanding large strategic accounts in your book of business. You have a nose for discovering and qualifying upsells and cross-sells. Experience with an upsell or revenue quota preferred.
- Industry-Relevant Experience : Background in enterprise SaaS sales, program management, and SaaS startups. Strong preference for professional working experience at enterprise SaaS businesses focusing on payments, fraud, or eCommerce.
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
- Great Place to Work Certification (2021, 2022, 2023)
- in NYC (2022)
- #3 on of “Most Innovative Finance Companies” (2022)
- Forbes Cloud 100 (2021, )
- SAP Pinnacle Awards “ ” (2023)
- Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)
Benefits:
- Competitive salary
- Stock options
- Matching 401K Plan
- Comprehensive and generous health insurance, including vision and dental coverage
- Home office allowance
- Generous PTO policy
- Half day Fridays
Hybrid work:
Salary Range: $127,000 - $157,000 annually + bonus + equity + benefits
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These jobs might be a good fit
16.04.2025
F
Forter Customer Success Manager United States, Colorado, Denver
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Collaborate closely with sales and a cross-functional team to own customer renewals and achieve best-in-class gross and net retention targets across a 7-figure book of business. Quarterback high impact engagements,...
Description:
What you’ll be doing:
- Collaborate closely with sales and a cross-functional team to own customer renewals and achieve best-in-class gross and net retention targets across a 7-figure book of business
- Quarterback high impact engagements, including regular business reviews to showcase Forter’s value to client executives and drive renewals and expansions
- Cultivate and maintain a trusted advisor status with key customer stakeholders & executive sponsors
- Demonstrate a comprehensive understanding and alignment with the customer’s business goals, expectations, and challenges
- Act as the internal customer advocate
- Secure client advocacy through reference calls, case studies, etc that act as sales accelerators and turn customers into active promoters.
- Enable client stakeholders on Forter’s platform and technology prior to account go-live; provide ongoing training and support.
- Share key insights on Forter’s product and processes internally with our Product and leadership teams, helping to guide the company roadmap
- Serve as a source of industry best practices, thought leadership, and trends, most notably with customer executive stakeholders
- Direct technical inquiries to the Support team and assist as needed to ensure a positive customer experience.
- Maintain clean data within our internal systems, ensuring both you and Forter’s leadership team have accurate information about your book of business
What you’ll need:
- 4+ years experience in customer success or similar customer-facing role, managing relationships with multi-faceted and complex organizations, with a focus on technical products (management consulting, account management, etc)
- Proven success driving renewals and upsells in a SaaS or subscription-based business
- Demonstrated success leading recurring meetings with executive leadership, including regular business reviews where there is a strong emphasis on values and ROI
- Exceptional relationship management, including a proven track record of maintaining and growing relationships at an executive level
- Proven track record of maintaining and growing relationships with external stakeholders
- Experience synthesizing customer and partnership goals into strategic plans, and communication of objectives to both internal and external leadership
- Track record of cross-functional collaboration with internal Product, R&D, and/or operations teams to prioritize and translate client needs and communicate product feedback
- Experience directly enabling and training clients on how to use your company’s tool/UX in a value-led manner
- Motivation and adaptability to operate within a fast-paced, high-growth SaaS startup environment, and be trusted to drive initiatives autonomously that require buy-in from a wide collection of stakeholders
- Ability to break down ambiguous and nuanced problems into concrete, manageable components and think through optimal solutions
- Exceptional communication and negotiation skills, with the ability to influence and persuade stakeholders at all organizational levels.
- Openness to being hands on. Not afraid to roll your sleeves up and get in the weeds while solving complex operational problems
- Background in payments, fraud, or finance industry is a bonus
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
- Great Place to Work Certification (2021, 2022, 2023, )
- Fortune’s Best Workplaces in NYC (2022, 2023 and )
- Forbes Cloud 100 (2021, 2022, 2023 and )
- #3 on Fast Company’s list of “Most Innovative Finance Companies” ( )
- Anti-Fraud Solution of the Year at the Payments Awards ( )
- SAP Pinnacle Awards “New Partner Application Award” (2023)
- Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)
Benefits:
- Competitive salary
- RSUs
- Matching 401K Plan
- Comprehensive and generous health insurance, including vision and dental coverage
- Home office allowance
- Generous PTO policy
- Half day Fridays
Hybrid work:
Salary Range:+ bonus + equity + benefits
Show more
These jobs might be a good fit
Share
Source highly-qualified opportunities for Account Executives through proactive outreach to assigned accounts, strategizing cross functionally with sales, channel, and marketing on prospecting plans. Work autonomously to explore data resources to...
Description:
What you'll be doing:
- Source highly-qualified opportunities for Account Executives through proactive outreach to assigned accounts, strategizing cross functionally with sales, channel, and marketing on prospecting plans
- Work autonomously to explore data resources to research accounts, identify key players, and uncover business problems within large retail enterprises
- Deliver compelling messages, both written and verbal, to generate interest
- Conduct initial discovery conversations with Finance, eCommerce, and Payments Executives in targeted accounts
- Understand customer needs and requirements and effectively articulate how Forter can partner to solve them
- Provide insight into an organization's structure, with ability to successfully identify decision makers
What you'll need:
The ideal candidate will possess strong organizational skills, attention to detail, and communication skills. A strong candidate is flexible with change, comfortable in a fast-paced environment, and eager to advance their career in sales. This future role will ideally be based in NYC, although remote candidates may be considered.
- A Bachelor's degree or equivalent work experience
- 6-12 months of previous business experience highly preferred
- Excellent written and verbal communication skills to be effective in positioning a clear, concise and well-understood message
- Solid technical aptitude and genuine interest in tech and e-commerce solutions
- Ability to navigate systems and tools and follow process
- Highly-motivated and driven individual who thrives working toward monthly and quarterly quotas
- Experience in a fast-paced startup, with the ability to work in a rapidly expanding and changing environment
- Previous experience with sales and prospecting tools a plus: Salesforce.com, Outreach, LinkedIn Sales Navigator
- Competitive salary
- Restricted Stock Units (RSUs)
- Matching 401K Plan
- Comprehensive and generous health insurance, including vision and dental coverage
- Home office allowance
- Generous PTO policy
- Half day Fridays
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
- Great Place to Work Certification (2021, 2022, 2023)
- in NYC (2022)
- #3 on of “Most Innovative Finance Companies” (2022)
- Forbes Cloud 100 (2021, )
- SAP Pinnacle Awards “ ” (2023)
- Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)
Show more
These jobs might be a good fit
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