Senior Associate Employee Relations jobs at Ford in United States, Dearborn

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

The Digital Manufacturing Systems (DMS) team at Ford is modernizing and expanding our stamping software ecosystem. We build, convert, and maintain mission-critical .NET applications that power stamping planning, reporting, quality, and operations. Our charter is twofold: keep today’s solutions reliable for plants worldwide, and systematically modernize them to be more secure, scalable, maintainable, and efficient.

We operate at the intersection of advanced software, embedded systems, connected hardware, and real-time insights to enable Ford’s transformation into a Virtual First, Connected Factory that closes feedback loops in real time. Our goal is simple: make the operator’s life better while building safer, smarter, and more efficient plants worldwide.

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation.

The people of Ford Motor Credit Company have a 60-year commitment to helping put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to five thousand dealers and more than four million customers in over 100 countries around the world. If you’re customer-focused, driven and seeking the opportunity to experience exciting challenges and growth, look no further.

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.

In this position...

Ford Pro Intelligence provides telematics and fleet management services to our commercial and fleet customers. Ford Pro products and services serve as a foundational building block to Ford’s continued leadership and innovation in fleet/commercial vehicle market segments. Fleets are our future, representing a significant portion of vehicle sales and continual expected growth.

Ford is #1 in commercial vehicles in North America and the #1 brand in Europe, but our services business is nascent – huge opportunity to build a new business/market leader.

Ford’s Telematics product is launched/has been in market for several years and is experiencing rapid growth, though there is still meaningful time/room to influence the overall strategy, features, and look/feel of the product and lead the team through a period of breakout growth.

Ford has embedded high-quality modems into all commercial vehicles since 2020 – creating a base of connected vehicles in the market and allowing Ford to meaningfully differentiate from current, aftermarket-hardware-based Telematics competitors.

This is a hybrid position requiring an onsite schedule of 4 days a week in the Dearborn, MI office. This is not a remote position.