Director Global People Services Center Hr Shared Services jobs at Flywire in United States, Boston

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We are seeking an experienced and motivated
Director of Sales to join our dynamic and growing company. This position is accountable for the development, implementation, and support of strategies and tactics to effectively acquire, manage, and profitably grow the sales of healthcare financial engagement and payment platform. This person will convert client conversations into qualified, developed, proposed, and closed sales opportunities.

Ideally, this position will be fulfilled remotely with travel within their sales territory, and to Chicago/Boston occasionally as needed.

Key Responsibilities:

• “Hunting” role that is focused on acquiring net new clients
• Identifying and leading opportunities using a consultative selling approach throughout all phases of the sales process (e.g. identification, qualification, development, proposal, closing)
• Developing strategic opportunity plans that define a differentiated solution and win strategy
• Initiating, nurturing, and sustaining trusted executive client relationships targeted at the “C” suite
• Supporting RFP and proposal generation process
• Maintaining accurate and timely administrative responsibilities relevant to the position
• Adhering to company policies and procedures for proper execution of compliance, training and regulatory duties

Here’s What We’re Looking For:

• Minimum of 10 years of experience in a SaaS, technology or service sales position in the healthcare market preferably within the revenue cycle
• BA/BS degree or higher
• Experience successfully selling revenue cycle technology solutions or services into acute health systems. Experience with Texas and Tennessee health systems is a huge plus.
• A track record of consistently achieving or exceeding sales targets
• Ability to sell a solution that solves the client’s business problems
• Outstanding written and verbal communication skills
• Familiarity with CRM applications; Salesforce preferred

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
• Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

#LI-Remote

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Senior People Systems & Reporting Specialist (Workday) will be a strategic individual contributor responsible for the design, implementation, and optimization of People Operations (HR) technology and reporting capabilities. This role requires a blend of technical expertise, analytical skills, and a deep understanding of HR best practices and the employee lifecycle. Data insights will be leveraged by the successful candidate to drive impactful People Operations initiatives, enhance the employee experience, and align our People strategies with our overall business objectives.

HR Technology Expertise:

• Lead the implementation and optimization of our investment in the Workday technology.
• Partner with IT, Finance, Legal and our own People Team to ensure a seamless integration coupled with data integrity across all HR systems and platforms.
• Ensure Workday is set up for the best experience for our candidates, employees, managers, leaders and people teams.

Data Analytics & Reporting:

• Establish and maintain robust HR data analytics and reporting frameworks, providing insights into key HR metrics and trends.
• Design and deliver dashboards, reports, and presentations to inform HR and business leaders on workforce performance, engagement, retention, and other key People Operations indicators.
• Leverage predictive analytics to forecast workforce needs, identify potential risks (e.g., employee turnover), and inform proactive HR strategies.

Operational Excellence & Compliance:

• Optimize and streamline People Operations processes and workflows, leveraging automation and technology to improve efficiency and reduce administrative burden.
• Ensure data accuracy and compliance with relevant labor laws and regulations across all HR systems and reporting.
• Experience in designing, implementing, and maintaining robust internal controls over HR-related financial processes to ensure SOX compliance.
• Proven track record in safeguarding sensitive employee data and ensuring compliance with data privacy and security regulations relevant to SOC 2, SOX, GDPR, CCPA, CPRA amongst others.

Indirect Leadership & Development:

• Promote a data-driven mindset within the People Operations team and across the entire People Team, empowering individuals to leverage data and technology to enhance their work and impact.
• Cross-functional Collaboration:
• Partner closely with leaders across the organization (IT, Finance, Legal, Marketing, Engineering) to ensure People Operations initiatives are aligned with overall business goals and objectives.
• Collaborate with internal and external stakeholders to ensure smooth operations and optimal utilization of our Workday technology solutions.
  

Here’s What We’re Looking For:

• Bachelor's degree in Human Resources, Business Administration, Computer Science, or a related field (Master's degree preferred).
• 8+ years of progressive experience in HR/People Operations, with at least 5 years in a role focused on HR systems and reporting.
• Proven experience in leading the implementation and optimization of HRIS platforms (Workday strongly desired).
• Deep understanding of HR data analytics and reporting best practices, including experience with data visualization tools (Prism, Tableau, Power BI).
• Strong program and project management skills, with a track record of successfully delivering complex HR technology initiatives.
• Excellent communication, leadership, and interpersonal skills, with the ability to influence and build relationships at all levels of the organization.
• Solid understanding of HR policies, compliance, and employment law (multi-state or global experience preferred).
• Experience with AI and machine learning applications in HR is a plus.

Join our team and be a part of shaping the future of People Operations at Flywire!

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
• Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

The US base salary range for this full-time position is $90,000 - $150,000 plus restricted stock units and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. Your Talent Acquisition Partner can share more about the specific salary range for your preferred location during the hiring process.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

#LI-Hybrid

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Today we support more than 4,600 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

Senior Global People Services Manager is a lead role focusing on strategic People initiatives and program management. The successful person will be responsible for the overall direction, planning, and execution of key People programs, ensuring alignment with business objectives and positive employee experiences. This role involves working with multiple stakeholders, managing projects with significant complexity, and driving process improvements within the People organization.

Key Responsibilities:

• Strategic Program Management:
  • Leading and executing key People programs, including process simplification & automation, employee experience initiatives, and compliance programs.
• Process Improvement:
  • Identifying and addressing process gaps, inefficiencies, and areas for improvement within the People operations function.
• Project Execution:
  • Managing complex, cross-functional projects from initiation to completion, including vendor/partner management and internal audits.
• Workplace Experience:
  • Leading the global physical workspace programs including lease management, workspace utilization, workspace events, workspace amenities & benefits, workspace maintenance & improvement projects.
• People Data Management:
  • Maintaining accurate employee records, processing documentation, and generating reports related to people activities.
• Compliance:
  • Ensuring compliance with relevant laws and regulations across multiple regions and jurisdictions, building strong partnerships with the People, Legal and Finance teams.
• Stakeholder Management:
  • Collaborating with various teams and stakeholders (e.g., Legal, Finance, Business functions) to ensure successful program delivery and alignment.
• Data Analysis:
  • Analyzing data to identify trends, measure program effectiveness, and inform decision-making.
• Communication:
  • Effectively communicating project updates, process changes, and relevant information to stakeholders at all levels of the organization.
• Change Management:
  • Leading and facilitating change management initiatives related to People programs.

What We’re Looking For

• Typically Bachelor’s degree, ideally in Human Resources, Business, or a related field.
• Typically 8+ years of progressive experience in Human Resources, with deep expertise across core People functions, policies, and practices.
• Proven ability to manage and lead complex, cross-functional projects involving multiple stakeholders.
• Strong organizational and analytical skills — able to manage details, track trends, and use data to inform decisions.
• Excellent communicator — able to tailor written and verbal communication across audiences, from individual contributors to executive leaders.
• Skilled at navigating employee needs and business priorities with empathy, professionalism, and sound judgment.
• Natural collaborator who thrives in fast-paced, evolving environments; comfortable juggling multiple responsibilities and stepping into varied roles.
• Demonstrated leadership and influence capabilities — able to drive change, support team growth, and foster alignment across functions.
• Experience leading change management initiatives and guiding teams through transitions.
• Technically proficient with HR systems; Workday experience strongly preferred.

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

#LI-Hybrid

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:
Flywire is looking for a Senior Manager, B2B Implementation to lead our implementation function within the B2B vertical. This is a high-impact role responsible for overseeing the delivery of complex software and payment solutions to enterprise and mid-market clients across industries including SaaS, manufacturing, professional services, and more. You’ll lead a team of Implementation Managers, drive operational excellence, and partner cross-functionally with Product, Engineering, Solutions, and Client Success to ensure every implementation is successful, scalable, and sets our clients up for long-term growth. If you’ve led high-performing implementation teams in a SaaS or FinTech environment, have a strong grasp of systems integrations and payments infrastructure, and thrive in a fast-paced, client-first environment this role is for you.

Key Responsibilities:

• Lead and grow a team of Implementation Managers supporting B2B client onboarding
• Serve as the escalation point for complex implementations involving payment integrations, ERP syncs, token migration, or custom configuration
• Develop and maintain scalable processes for project delivery, testing, launch, and client handoff
• Oversee portfolio health and team capacity planning to ensure predictable timelines and quality
• Guide project scoping and solution design for large, strategic clients in partnership with Product and Solutions teams
• Define and track key metrics related to implementation performance (e.g., time to value, CSAT, launch velocity)
• Collaborate with internal stakeholders to advocate for tooling improvements, workflow automation, and process alignment
• Coach and mentor team members to build implementation excellence and support professional growth
• Represent the B2B implementation function in leadership meetings and contribute to strategic planning
• Lead critical go-lives and troubleshoot into implementation issues when needed

Here’s What We’re Looking For:

• BA/BS degree
• 7+ years of experience in client implementation or onboarding roles, including 2+ years managing teams
• A background working for a SaaS based company (preferred)
• Strong technical fluency:
  • Understanding of APIs, SFTP, webhooks, JSON/XML
  • Experience with ERPs like NetSuite, Intacct, QuickBooks, Salesforce, or similar
  • Familiarity with payment gateways, tokenization, and reconciliation logic
• Proven track record of delivering complex software projects with external clients and cross-functional teams
• Strong project management skills with the ability to handle multiple priorities.
• Excellent communication and client-facing skills.
• In-depth knowledge of payment processing systems and integration methods.
• Ability to work cross-functionally and adapt to a fast-paced environment.

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
• Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions. The US base salary range for this full-time position is $130,000-$160,000 plus restricted stock units and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. Your Talent Acquisition Partner can share more about the specific salary range for your preferred location during the hiring process.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

#LI-Hybrid

Who we are:

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 4,600 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

We, at Flywire, are seeking a
Payments Director, NA (Cards & APMs) to manage and grow our partnerships with global card networks, acquirers, and APMs in North America. This person will be the face of Flywire as it relates to leading the management of domestic network and acquiring partnerships and as the subject matter expert for internal stakeholders. This person will work closely across teams including Operations, Pricing, Product, Marketing, Legal & Compliance to evaluate and enable execution of new initiatives. This is a key role that is central to Flywire’s ability to solve cards related to large and complex payments challenges for its clients globally. This role will report into the Global Head of Card Strategy & Partnerships.

• Develop a deep understanding of Flywire’s set up with networks and acquirers across multiple business models (referral partnerships, integrated partnerships, merchant/acquiring relationships)
• Drive new partnership constructs with payment partners in support of Flywire’s core verticals
• Stay on top of changes and regulations in the market that could materially impact Flywire’s business and collaborate with internal teams to implement changes
• Fluent across various processing constructs from MOR to payfac to acquiring.
• Manage the day-to-day relationship with global payment networks
• Lead cost optimization strategies to drive down Flywire’s overall processing costs
• Support Flywire’s growth into virtual card issuance and automation
• Drive global card strategies and methodologies on convenience fees, surcharging and industry rules

Here’s What We’re Looking For:

• 10+ years of experience in card payments at an acquirer, card scheme, or merchant that required closely working with card acquirers at a technology driven company
• Deep understanding of working style of large global card acquirers and the North America payments ecosystem providers
• Expertise at the technical intricacies of payment processing and comfortable digesting API specs
• Familiarity with local card regulations and payment methods
• Strong communication and presentation skills to break down complex ideas and convey them succinctly
• Strong analytical skills to develop business cases and prioritize initiatives accordingly
• Collaborative working style to enable the broader teams to win business
• Track record of building partnerships and conducting strategic negotiations
• Love for process with ability to stay nimble to execute under tight deadlines
• Creative mindset to identify new opportunities and bias towards action to execute
• Ability to influence and collaborate with stakeholders without authority
• Strong preference for candidates located near our geo-clusters and hubs: Los Angeles, San Diego, San Jose, San Francisco, Denver, Orlando, Miami, Tampa, Atlanta, Portland (ME), Kansas City, Charlotte, New York City, Buffalo, New Jersey, Philadelphia, Providence, Nashville, Austin, Dallas, Milwaukee, Minneapolis, Salem (OR), & Chicago.

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

The US base salary range for this full-time position is $136,000-$185,000 plus bonus, restricted stock units, and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. Your Talent Acquisition Partner can share more about the specific salary range for your preferred location during the hiring process.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

#LI-Remote

Who we are:

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, we’ve digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we’re just getting started!

With over 1,300+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

We, at Flywire, are seeking a
Payments Director, NA (Cards & APMs) to manage and grow our partnerships with global card networks, acquirers, and APMs in North America. This person will be the face of Flywire as it relates to leading the management of domestic network and acquiring partnerships and as the subject matter expert for internal stakeholders. This person will work closely across teams including Operations, Pricing, Product, Marketing, Legal & Compliance to evaluate and enable execution of new initiatives. This is a key role that is central to Flywire’s ability to solve cards related to large and complex payments challenges for its clients globally. This role will report into the Global Head of Card Strategy & Partnerships.

• Develop a deep understanding of Flywire’s set up with networks and acquirers across multiple business models (referral partnerships, integrated partnerships, merchant/acquiring relationships)
• Drive new partnership constructs with payment partners in support of Flywire’s core verticals
• Stay on top of changes and regulations in the market that could materially impact Flywire’s business and collaborate with internal teams to implement changes
• Fluent across various processing constructs from MOR to payfac to acquiring.
• Manage the day-to-day relationship with global payment networks
• Lead cost optimization strategies to drive down Flywire’s overall processing costs
• Support Flywire’s growth into virtual card issuance and automation
• Drive global card strategies and methodologies on convenience fees, surcharging and industry rules

Here’s What We’re Looking For:

• 10+ years of experience in card payments at an acquirer, card scheme, or merchant that required closely working with card acquirers at a technology driven company
• Deep understanding of working style of large global card acquirers and the North America payments ecosystem providers
• Expertise at the technical intricacies of payment processing and comfortable digesting API specs
• Familiarity with local card regulations and payment methods
• Strong communication and presentation skills to break down complex ideas and convey them succinctly
• Strong analytical skills to develop business cases and prioritize initiatives accordingly
• Collaborative working style to enable the broader teams to win business
• Track record of building partnerships and conducting strategic negotiations
• Love for process with ability to stay nimble to execute under tight deadlines
• Creative mindset to identify new opportunities and bias towards action to execute
• Ability to influence and collaborate with stakeholders without authority
• Strong preference for candidates located near our geo-clusters and hubs: Los Angeles, San Diego, San Jose, San Francisco, Denver, Orlando, Miami, Tampa, Atlanta, Portland (ME), Kansas City, Charlotte, New York City, Buffalo, New Jersey, Philadelphia, Providence, Nashville, Austin, Dallas, Milwaukee, Minneapolis, Salem (OR), & Chicago.

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

The US base salary range for this full-time position is $136,000-$185,000 plus bonus, restricted stock units, and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. Your Talent Acquisition Partner can share more about the specific salary range for your preferred location during the hiring process.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

#LI-Remote

Who we are:

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, we’ve digitized payments for more than 4,500+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we’re just getting started!

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

The Senior Leader of Enterprise Systems is a pivotal leadership role, responsible for the strategic vision and operational execution of the company's technology systems, with exposure to the senior executive team. This role ensures that all systems are integrated seamlessly, operate efficiently, and align directly with the overarching business goals and objectives. This Senior Leader is a champion of innovation, driving the adoption of new technologies and processes to enhance business performance and maintain a competitive edge. This leader will drive an enterprise-wide transformation across all systems, with initial focus on Corporate Functions systems transformation and automation. The Enterprise Systems leader will be a very strong cross functional collaborator, with an internal customer-focused mindset, linking functional requirements to best in class solutions.

Key Responsibilities:

Strategic Leadership:

• Technology Roadmap: Develop and implement a comprehensive enterprise systems strategy that aligns technology investments with current and future business needs. This involves creating a roadmap that outlines the evolution of the company’s technology landscape.
• Technology Scouting: Stay ahead of the curve by actively researching and evaluating emerging technologies, industry trends, and best practices. Assess their potential impact on the business and identify opportunities for innovation and improvement.
• Systems Architecture: Oversee the architecture, design, development, implementation, and maintenance of all enterprise systems. Ensure that they are scalable, adaptable, and support the company’s growth trajectory.

Systems Management:

• Operational Oversight: Manage the entire suite of enterprise systems, which may include Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Resource Information Systems (HRIS) and other mission-critical applications.
• System Performance: Ensure that all systems are reliable, secure, and deliver optimal performance. Implement robust monitoring and maintenance procedures to minimize downtime and mitigate risks.
• Resource Management: Effectively manage budgets, resources, and projects related to enterprise systems.

Team Leadership:

• People Management: Lead and inspire a high-performing team of professionals, providing guidance, mentorship, and professional development opportunities.
• Team Culture: Foster a culture of collaboration, innovation, and continuous learning within the team. Encourage knowledge sharing and cross-functional collaboration.
• Project Delivery: Oversee project management practices, ensuring that projects are delivered on time, within budget, and meet the defined scope and quality standards.

Business Alignment:

• Strategic Partnership: Work closely with business leaders and stakeholders to understand their needs, challenges, and priorities. Translate business requirements into effective technology solutions.
• Process Optimization: Ensure that enterprise systems are tightly integrated with business processes and workflows. Identify opportunities to automate and streamline operations for increased efficiency and productivity.
• Change Management: Drive the adoption of new technologies and processes across the organization. Develop and implement change management strategies to minimize disruption and maximize user acceptance.

Continuous Improvement:

• Performance Measurement: Establish key performance indicators (KPIs) and metrics to measure the effectiveness of enterprise systems. Regularly assess system performance and identify areas for improvement.
• Innovation: Continuously seek out innovative ways to leverage technology to create business value, improve customer experience, and drive competitive advantage.

Here's What We're Look For:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: Extensive experience in IT, including leadership roles managing enterprise systems in large scale corporate environments in complex global public companies.
• Technical Expertise: Deep understanding of enterprise systems, including ERP, CRM, HRIS, and other critical applications.
• Leadership Skills: Proven ability to lead and manage teams, build relationships, and communicate effectively.
• Project Management Skills: Experience managing large-scale IT projects and delivering them on time and within budget.
• Business Acumen: Understanding of business processes and how technology can be used to drive business results.

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!

• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.