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Our Security as a Service (SaaS) Security Operations Center (SOC) is the frontline of defense against an ever-changing landscape of cyber threats. Every day, our clients face new attacks and evolving attack vectors—and our SOC stands as the epicenter of their protection.
As part of our Global SOC team, you will collaborate with experienced engineers to safeguard customers around the clock, stopping attackers in their tracks. In this role, you’ll be responsible for managing cloud-based security systems on behalf of our clients, ensuring real-time protection, detection, mitigation, and resolution of security events. As a SOC WAF (Web Application Firewall) Engineer, you’ll bring deep expertise in WAF technologies and serve as a skilled security defender.
Our SOC is a critical component of the Security & Distributed Cloud Portfolio. Here, you’ll work side by side with some of the world’s top Security Engineers, leveraging cutting-edge products to defend against online fraud, DDoS attacks, application-layer exploits, and other evolving threats. Together, we analyze industry trends, respond to real-time incidents, and develop innovative protection that keeps our clients secure.
This role may be required to work outside of core business hours including early morning, late evening, overnight, weekends, and holidays.
What you will do:Take proactive and reactive steps to mitigate Application Layer security attacks or threats against our customers
Interact directly with customers who are under attack via phone, chat, email and/or ticketing systems
Provide proactive and real-time guidance to customers on security protocols and defensive security response
Document actions taken in incident management systems, knowledge base, or ticketing systems as required
Establish yourself as a trusted security advisor internally and externally
Assist clients with onboarding and provisioning
Engage and support cross-functional teams
Appropriately manage time and customer issues based on issue severity and business needs
Collaborate with Product Management and Development on requirements and product release activities
Identify, define, and implement process and procedure improvements
Ensures documented processes and procedures are relevant and up to date
B.S/A.S, in Information System Security or related degree/experience
1-2 years’ experience administering Web Application Firewalls
Familiarity with programming or scripting language.
Understanding in common enterprise network technologies
Technical knowledge of, and experience troubleshooting TCP/IP networks and ability to perform log file analysis
Detailed protocol analysis using tools such as tcpdump, tshark, and Wireshark
Packet manipulation and crafting using tools such as hping, scapy, and iptables
Traffic generation and replay using tools such as apachebench and tcpreplay
Familiarity with F5 hardware and software (Big-IP, TMOS, iRules, iApps, iControl, etc.)
Fundamental Linux skills
Have experience in analysis using tools such as Fiddler, HttpWatch, Burp Suite, socat, and netcat.
Familiarity with SQL injection, cross-site scripting, web scraping, CSRF, brute force, cookie manipulation, parameter tampering, and other emerging Layer 4-7attacks/vulnerabilitiesto define, configure, and manage security policies encouraging RFC compliance
Skilled understanding and experience with HTTP and web application security (school project experience counts)
Must be able to communicate technical and operational details fluently in English (written and oral)
Troubleshooting and problem-solving ability including analytical thinking and a strong attention to detail
Excellent customer service skills
Hybrid working mode
Career growth and development opportunities
Recognitions and Rewards
Employee Assistance Program
Competitive pay, , and cool perks
Dynamic Interest Groups
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
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Known internally as
Sales Operations Specialist responsibilities will include, but are not limited to, basic project management, quoting, order processing, troubleshooting and problem solving, tracking and reporting, sales support, training, and other assigned activities.
What You’ll Do:Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
Validate and close the order processing of Purchase Orders
Act as liaison between Field Sales, Inside Sales, Channel Sales, Revenue Operations, Sales Operations, Finance and Accounting.
Monitor and maintain assigned program(s).
Provide communication and education on current processes and best practices.
Answer pre and post sales questions from partners and F5 sales teams.
Research inquiries and assist internal and external customers.
Coordinating expedite requests.
Ensure the integrity of the SalesForce data.
Identifies process improvements to support business operations
Performs other related duties as assigned.
BA/BS degree or equivalent relevant work experience
Some relevant experience in a related role such as Sales Support or Credit Control would be preferred
Previously worked in a high-tech environment is highly desirable
Proficient in Microsoft Outlook, Word, PowerPoint and Excel
Must be detailed oriented with a proven ability to multi-task
Effective communication, both in written and verbal form, to interact with cross functional teams and departments
Must be a self-starter and effective time manager
Passion for customer experience and exceeding expectations
Understanding or knowledge of sales processes, order administration processes, etc.
Basic Project Management
Strong interest in identifying process improvement opportunities that support the key business operations
Experience with SFDC and Oracle
Ability to work independently in a dynamic fast paced environment, with minimal supervision
Hybrid working mode
Career growth and development opportunities
Recognitions and Rewards
Employee Assistance Program
Competitive pay, and cool perks
Dynamic Interest Groups
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
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This will include the ability to incorporate multi-touch, multi-dimensional programs including both inbound and outbound tactics; manage vendor contracts and relationships; and liaise with the central demand functions within the theatre.
What you will do:Assist in the application of channel marketing programs to support engagement and sales through various distribution channels.
Work with channel partners to help develop marketing materials and campaigns that meet their specific needs.
Support the analysis of channel performance metrics to help identify trends and opportunities for improvement.
Assist in the organization of promotional activities, events, and training sessions for channel partners.
Acquire knowledge about industry trends and competitor activities to assist in channel marketing strategies.
3-5 years of marketing experience preferably in the ICT Industry
Proactive/resourcefulself-starter with an analytical and creative mind
Familiar with Marketo, Tableau or Salesforce is a plus
Able to speak fluent English, Mandarin and an additional APAC language is preferred
Good communication skills, both oral and written
Hybrid working mode
Career growth and development opportunities
Recognitions and Rewards
Employee Assistance Program
Competitive pay, , and cool perks
Dynamic Interest Groups
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
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Handle a variety of People transactions (e.g.,onboarding/offboarding,job changes, leaves) with accuracy and compliance; prepare audit documentation and support ER case documentation as needed.
Partner with HR Business Partners and Centers of Excellence to support program rollouts (e.g., engagement surveys, compensation changes, headcount planning) and ensure operational readiness, communications, and feedback loops.
Coordinate with Payroll, Legal, Finance, and regional Operations to ensure seamless execution of lifecycle events and a frictionless employee experience.
Operate and improve ServiceNow HRSD cases, catalogs, and workflows; support Virtual Agent and Now Mobile adoption to reduce friction and improve time-to-resolution.
Curate, standardize, and localize knowledge articles; maintain governance (ownership, review cycles), and optimizetaxonomy/searchabilityto increase self-service.
Collaborate on Workday–ServiceNow integration improvements and process changes; validate scenarios and document SOPs and global standards while managing necessary localizations.
Use service analytics and dashboards to monitor intake mix, SLAs, backlog health, and adoption; conduct root-cause and trend analysis and recommend improvements with clear success measures.
Create simple how-to guides, and quick-reference content; provide enablement (office hours or micro-training) and iterate based on employee feedback.
Uphold data privacy, security, and audit readiness; ensure process controls and evidence are in place.
Works independently with minimal supervision; proactively takes on complex work and uses sound judgment and interpretation to choose the right course of action; seeks review at critical points.
Anticipates subtle or unusual obstacles and takes timely steps to minimize impact and risk.
Positively impacts People Operations and closely related business groups.
Assists in developing and executing personnel procedures and policies; provides guidance and interpretation for business operations.
Communicates clearly and succinctly with both technical and non‑technical audiences (including customers and internal colleagues); effective even in sensitive or challenging situations.
Subject‑matter expertise in ServiceNow HRSD (agent role, complex inquiries, onboarding) with ability to recommend platform/process improvements; familiar with Workday .
Comfortable with change; adapts quickly to new tools and processes; focuses on continuous improvement.
Collaborative; builds trust with HR teams and cross‑functional partners across regions/time zones.
Organized and detail‑oriented; focused on delivering a great employee experience.
Hybrid working mode
Career growth and development opportunities
Recognitions and Rewards
Employee Assistance Program
Competitive pay, , and cool perks
Dynamic Interest Groups
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
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We're looking for an excellent communicator who is armed with cool ideas that can drive conversations and win the word-of-mouth game across Asia Pacific, China & Japan. He or she also has a strong experience in developing and executing high-profile communications programs, managing press/influencer relations and issues management. The role is hands-on, driving proactive and reactive communications from strategy to messaging to execution.
External communications: Media relations, plan and execute earned media campaigns including regional media and analyst events, product launches,relationship-buildinginitiatives. Leadership profiling in key media.
Content Development: Understanding the role of content in the world of paid, earned, owned and shared (including social media) channels. This will require you to develop announcements, speeches, customer facing document, CSR initiatives and presentations. To be effective, you should be able to write for both factual and emotive purposes.
Executive Communications: Partner and work with senior executives on communications programs and events.
Event management : Ability to organise and execute events for employees and media/social media influencers. This involves coordinating with multiple teams, regions and vendors.
Regional coordination : Ability to coordinate with and stay on top of programs involving local market teams, multiple internal stakeholders, agencies and third-party organisations. Work closely with marketing, social media and PR agencies to drive integrated brand-building programmes.
Crisis communications : Issues and crisis communications management where required. Development of crisis communications processes, templates and reports to ensure readiness.
Admin and general tasks. This may include:
Create and improve on communications processes, infrastructure and measurement
Manage external PR agency for day-to-day tasks, projects, reporting and planning
Track functional budgets and work with finance to manage spends
5-7 years’ experience in corporate communications, with agency experience a big plus
Strong writing and presentation skills are a must
Knowledge of social media and how it can be used for Marketing and Communications is essential
Experience in regional coordination is crucial for success
Able to work independently, open to learning and strong attention to detail
Must be personable, have strong communication skills, able to manage up and down, not afraid to get your hands dirty, and meticulous with follow-ups and deadlines
Photoshop or creative design skills a strong advantage
Hybrid working mode
Career growth and development opportunities
Recognitions and Rewards
Employee Assistance Program
Competitive pay, , and cool perks
Dynamic Interest Groups
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
These jobs might be a good fit

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Manage production environment by monitoring availability and alerts, promptly remediating any issues in the production environment.
Design and deliver infrastructure solutions that will help build, deploy, and manage the service components of the platform.
Investigate various open-source and proprietary technologies, components, libraries, tools, etc., and help build a highly available, highly scalable, and easily manageable system.
Demonstrate technical leadership in multiple domain areas, providing mentorship to other team members, as well as partnering with development teams to improve services on an ongoing basis.
Take responsibility and ownership of F5 Cloud Platform software components, delivering a complete product that meets functional, scale, performance, and manageability requirements.
Write clean, efficient code in multiple languages (e.g., Python, Golang) while considering performance, scalability, maintainability, and flexibility. Develop tooling and processes to ensure that the F5 Cloud platform is highly available, scalable, andhigh-performing.
Remediate security vulnerabilities in our services and platform on a regular basis, and participate in on-call rotation.
Architect and maintain F5’s foundational cloud platform services (for example, infrastructure abstraction, provisioning, and deployment tooling) to ensure consistency, reliability, and scalability across the organization.
Develop and maintain Infrastructure as Code (IaC) pipelines, leveraging tools such as Terraform, Helm to automate provisioning, configuration, and environment orchestration.
Collaborate with cross-functional teams—SREs, application engineers, and QA—to define platform requirements, set best practices, and drive adoption of platform tools that improve the developer experience.
Create self-service interfaces and documentation for developers, enabling them to deploy, monitor, and manage applications more easily and securely on the platform.
Define platform-level SLOs and SLIs in collaboration with stakeholders, ensuring robust performance monitoring and effective capacity planning.
Continuously evaluate and introduce new technologies and frameworks to enhance the platform’scapabilities—focusingon operational efficiency, cost optimization, and developer productivity.
Hybrid working mode
Career growth and development opportunities
Recognitions and Rewards
Employee Assistance Program
Competitive pay,,and cool perks
Dynamic Interest Groups
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
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Develop and implement technical strategies that support the overall sales objectives of the organization.
Act as a thought leader in the industry, representing the company at conferences, webinars, and industry events.
Lead the design of highly complex, integrated solutions that address the unique challenges of strategic clients.
Mentor other solutions engineers, providing guidance on complex technical and strategic issues.
Engage with strategic clients at the executive level to understand their long-term goals and align solutions accordingly.
Considered an internal subject matter expert within the function.
Consistently acts as a resource for other functions such as sales engineering, sales management, and inside sales.
Requires conceptual thinking to understand advanced issues and implications.
Ability to select and improve processes to sell across F5’s product portfolio.
Expert level understanding of Web Protocols and application architectures (HTTP/TLS/SSL), programming languages (Python, JavaScript, Golang, etc.), and Kubernetes concepts and architectures.
Deep understanding of PKI concepts, Certificate Authority, OCSP, Certificate Providers.
Advanced knowledge of Data Center, Virtualization, Cloud computing environments, Solution Performance, and Sizing.
Expert in Solution designs for large-scale environments and Vertical Market solutions.
Hybrid working mode
Career growth and development opportunities
Recognitions and Rewards
Employee Assistance Program
Competitive pay, and cool perks
Dynamic Interest Groups
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
These jobs might be a good fit

Our Security as a Service (SaaS) Security Operations Center (SOC) is the frontline of defense against an ever-changing landscape of cyber threats. Every day, our clients face new attacks and evolving attack vectors—and our SOC stands as the epicenter of their protection.
As part of our Global SOC team, you will collaborate with experienced engineers to safeguard customers around the clock, stopping attackers in their tracks. In this role, you’ll be responsible for managing cloud-based security systems on behalf of our clients, ensuring real-time protection, detection, mitigation, and resolution of security events. As a SOC WAF (Web Application Firewall) Engineer, you’ll bring deep expertise in WAF technologies and serve as a skilled security defender.
Our SOC is a critical component of the Security & Distributed Cloud Portfolio. Here, you’ll work side by side with some of the world’s top Security Engineers, leveraging cutting-edge products to defend against online fraud, DDoS attacks, application-layer exploits, and other evolving threats. Together, we analyze industry trends, respond to real-time incidents, and develop innovative protection that keeps our clients secure.
This role may be required to work outside of core business hours including early morning, late evening, overnight, weekends, and holidays.
What you will do:Take proactive and reactive steps to mitigate Application Layer security attacks or threats against our customers
Interact directly with customers who are under attack via phone, chat, email and/or ticketing systems
Provide proactive and real-time guidance to customers on security protocols and defensive security response
Document actions taken in incident management systems, knowledge base, or ticketing systems as required
Establish yourself as a trusted security advisor internally and externally
Assist clients with onboarding and provisioning
Engage and support cross-functional teams
Appropriately manage time and customer issues based on issue severity and business needs
Collaborate with Product Management and Development on requirements and product release activities
Identify, define, and implement process and procedure improvements
Ensures documented processes and procedures are relevant and up to date
B.S/A.S, in Information System Security or related degree/experience
1-2 years’ experience administering Web Application Firewalls
Familiarity with programming or scripting language.
Understanding in common enterprise network technologies
Technical knowledge of, and experience troubleshooting TCP/IP networks and ability to perform log file analysis
Detailed protocol analysis using tools such as tcpdump, tshark, and Wireshark
Packet manipulation and crafting using tools such as hping, scapy, and iptables
Traffic generation and replay using tools such as apachebench and tcpreplay
Familiarity with F5 hardware and software (Big-IP, TMOS, iRules, iApps, iControl, etc.)
Fundamental Linux skills
Have experience in analysis using tools such as Fiddler, HttpWatch, Burp Suite, socat, and netcat.
Familiarity with SQL injection, cross-site scripting, web scraping, CSRF, brute force, cookie manipulation, parameter tampering, and other emerging Layer 4-7attacks/vulnerabilitiesto define, configure, and manage security policies encouraging RFC compliance
Skilled understanding and experience with HTTP and web application security (school project experience counts)
Must be able to communicate technical and operational details fluently in English (written and oral)
Troubleshooting and problem-solving ability including analytical thinking and a strong attention to detail
Excellent customer service skills
Hybrid working mode
Career growth and development opportunities
Recognitions and Rewards
Employee Assistance Program
Competitive pay, , and cool perks
Dynamic Interest Groups
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
These jobs might be a good fit