Technical Support Specialist Ii jobs at F5 in Mexico, Guadalajara
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Company (1)
Job type
Job categories
Job title (1)
Mexico
Guadalajara
6 jobs found
17.12.2024
F5
F5 Distributed Cloud Support Engineer Mexico, Jalisco, Guadalajara
Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via...
Communicate and collaborate complex technical challenges and resolutions defining cross-functional work to leadership and other partners. Negotiate challenging priorities and navigate complex organizational dynamics to establish delivery plans, forecasts, and...
Take customer calls and provide accurate, satisfactory answers to their queries and concerns. De-escalate situations involving dissatisfied customers, offering patient assistance and support. Guide callers through troubleshooting, navigating the company...
Execute all aspects of internal audit projects independently or as a part of a team, with management input and oversight. Evaluate compliance with policies, the design and effectiveness of controls,...
Provide fundamental timely analysis and resolution of server hardware, software, and network connectivity/access problems reported by end users. Ensure the root cause of problems is understood, addressed, or escalated; verify...
Provide basic timely analysis and resolution of server hardware, software, and network connectivity/access problems reported by end users. Ensure root cause of problems is understood, address or escalate; verify fixes...
Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via...
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