Data Analyst/bi Iii jobs at F5 in Mexico, Guadalajara
F5 Data Analyst - Business Intelligence Mexico, Jalisco, Guadalajara
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Job Summary:
The ideal candidate will bring 5+ years of experience in data analysis, reporting, and business intelligence, with a demonstrated ability to work with large, complex datasets from diverse repositories. This individual will proactively identify data gaps, propose and implement solutions, and synthesize improved data with industry knowledge to deliver high-impact recommendations to business leaders.
Key Responsibilities:
Analyze global Services Renewals data to uncover trends, forecast performance, and support revenue optimization strategies.
Design, build, and maintain dashboards and reports that surface key performance indicators (KPIs) related to renewals, churn, upsell, and customer retention.
Collaborate cross-functionally with Renewals, Sales, Customer Success, and Finance teams to deliver insights that improve forecasting accuracy and operational execution.
Manage an intake queue for ad hoc and strategic data requests, partnering with business leaders to clarify needs, propose analytical approaches, and drive solutions through to delivery.
Support weekly and quarterly business reviews by delivering timely, accurate reporting and insight packages that inform executivedecision-making.
Work with large, complex datasets from multiple systems, ensuring data integrity, consistency, and usability across platforms.
Proactively identify data gaps and quality issues, propose solutions, and lead remediation efforts to enhance analytical accuracy and business impact.
Continuously explore data to uncover new opportunities, develop hypotheses, and recommend strategies that improve customer retention and revenue performance.
Leverage BI tools (e.g., Power BI, Tableau, Looker) and SQL to automate reporting, streamline workflows, and scale analytics capabilities.
Contribute to the development and refinement of predictive models that assess customer renewal behavior and risk indicators.
Identify opportunities to apply Artificial Intelligence (AI) and machine learning tools to enhance forecasting, automate insights, and optimize customer success strategies.
Stay current on emerging AI technologies and proactively recommend innovative solutions that improve analytical efficiency, insight generation, and strategicdecision-making.
Skills / Knowledge / Abilities:
Advanced proficiency in SQL and data visualization tools such as Power BI, Tableau, and Looker , with the ability to build scalable, user-friendly dashboards.
Proven experience extracting, transforming, and analyzing large, complex datasets from multiple systems, ensuring data quality and consistency.
Strong analytical thinking and problem-solving skills, with a proactive mindset for uncovering insights and driving business outcomes.
Demonstrated ability to build and apply predictive models to assess customer behavior, renewal likelihood, and churn risk, using statistical or machine learning techniques.
Ability to translate data into strategic recommendations , combining analytical rigor with business acumen and industry context.
Experience supporting Customer Success, Renewals, or subscription-based business models ; familiarity with churn, retention, and upsell analytics is highly preferred.
Effective communicator with the ability to present insights clearly to both technical and non-technical stakeholders, including senior leadership.
Skilled in managing multiple priorities in a fast-paced, cross-functional environment , with a strong sense of ownership andaccountability.
Familiarity with CRM and ERP systems such as Salesforce, Oracle, or SAP.
Working knowledge of data warehousing and cloud platforms (e.g., Snowflake, BigQuery, Azure)
Ability to identify and apply AI and machine learning tools to enhance forecasting, automate insights, and improve strategicdecision-making.
Qualifications:
Bachelor’s degree in Business, Data Analytics, Statistics, Computer Science, or related field.
5+ years of relevant experience in data analytics, preferably in services, subscription, or renewals-focused environment
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
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F5 Data Analyst/BI III Mexico, Jalisco, Guadalajara
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The ideal candidate will bring 5+ years of experience in data analysis, reporting, and business intelligence, with a demonstrated ability to work with large, complex datasets from diverse repositories. This individual will proactively
Key Responsibilities:
Analyze global Services Renewals data to uncover trends, forecast performance, and support revenue optimization strategies.
Design, build, andmaintaindashboards and reports that surface key performance indicators (KPIs) related to renewals, churn, upsell, and customer retention.
Collaborate cross-functionally with Renewals, Sales, Customer Success, and Finance teams to deliver insights that improve forecasting accuracy and operational execution.
Manage an intake queue for ad hoc and strategic data requests, partnering with business leaders to clarify needs, propose analytical approaches, and drive solutions through to delivery.
timely,accuratereporting and insight packages that inform executive decision-making.
Work with large, complex datasets from multiple systems, ensuring data integrity, consistency, and usability across platforms.
identifydata gaps and quality issues, propose solutions, and lead remediation efforts to enhance analytical accuracy and business impact.
Continuously explore data to uncover new opportunities, develop hypotheses, and recommend strategies that improve customer retention and revenue performance.
Leverage BI tools (e.g., Power BI, Tableau, Looker) and SQL to automate reporting, streamline workflows, and scale analytics capabilities.
Contribute to the development and refinement of predictive models that assess customer renewal behavior and risk indicators.
opportunities to apply Artificial Intelligence (AI) and machine learning tools to enhance forecasting, automate insights, andoptimizecustomer success strategies.
Stay current on emerging AI technologies and proactively recommend innovative solutions that improve analytical efficiency, insight generation, and strategic decision-making.
Skills / Knowledge / Abilities:
proficiencyin SQLand data visualization tools such asPower BI, Tableau,andLooker, with the ability to build scalable, user-friendly dashboards.
Proven experience extracting, transforming, and analyzinglarge, complex datasetsfrom multiple systems, ensuring data quality and consistency.
Strong analytical thinking and problem-solving skills, with a proactive mindset for uncovering insights and driving business outcomes.
Demonstrated ability tobuild and apply predictive models
Ability totranslate data into strategic recommendations
Experience supportingCustomer Success, Renewals, or subscription-based business models; familiarity with churn, retention, and upsell analytics is highly preferred.
Effective communicator with the ability to present insights clearly to both technical and non-technical stakeholders, including senior leadership.
Skilled in managing multiple priorities in afast-paced, cross-functional environment, witha strong senseof ownership and accountability.
Familiarity withCRM and ERP systemssuch as Salesforce, Oracle, or SAP.
Working knowledge ofdata warehousing and cloud platforms(e.g., Snowflake,BigQuery, Azure)
Ability toidentifyand applyAI and machine learning toolsto enhance forecasting, automate insights, and improve strategic decision-making.
Qualifications:
, Data Analytics, Statistics, Computer Science, or related field.
5+ years of relevant experience in data analytics, preferably in services, subscription, or renewals-focused environment
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
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F5 Voice Customer Analyst Mexico, Jalisco, Guadalajara
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Key Responsibilities:
- Analyze and synthesize customer feedback using tools such as SQL, Tableau, Power BI, or similar platforms. Translate complex data into compelling visual stories that influence stakeholder decision-making and drive action.
- Identify trends and opportunities through customer data, surveys, direct feedback, and internal insights to recommend both short-term improvements and long-term strategic initiatives.
- Build scalable frameworks and methodologies for categorizing and evaluating customer sentiment across the customer journey, ensuring consistent prioritization of insights.
- Use predictive analytics and historical data to anticipate customer needs, identify risks, and recommend proactive interventions to reduce friction.
- Partner cross-functionally with Product, Customer Success, Sales, and Support teams to embed customer insights into roadmaps, service design, and operational strategies.
- Develop and deliver standardized reporting and dashboards to communicate key customer insights. Ensure reporting is adopted and used effectively by internal stakeholders.
- Provide guidance and training to teams on interpreting customer insights, encouraging a culture of customer-centricity and broad adoption of Voice of Customer practices.
- Advocate for the customer in internal strategy discussions, ensuring that their voice is represented and prioritized in business decisions.
- Maintain awareness of customer experience trends and industry benchmarks to inform internal strategies and maintain competitive differentiation.
- Collaborate with internal teams to define data requirements and refine processes to support comprehensive customer insights.
Background/Experience
- 4-5+ years of analytics experience, preferably in a customer experience, customer insights, customer success, customer research, or customer data analysis role
- Strong critical thinking skills
- Qualitative and quantitative research experience
- Strong storytelling and communication skills, both written and verbal
- Strong project planning and management skills
- Prior experience with technology products strongly preferred
- Dashboard and reporting design experience
- Tableau experience preferred, Qualtrics experience is a plus
- BA required
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
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F5 Platform Admin III - Oracle Mexico, Jalisco, Guadalajara
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At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Platform Administrator
The Platform Administratoris responsible forthe administration, configuration, and maintenance of the organization’s critical platforms, ensuring theirperformance, availability, and security. This role involves managing user access, monitoring platform health, troubleshooting technical issues, and implementing updates. The Platform Administrator works closely withand Development teams to support business processes, ensure data integrity, and drive platform improvements.
Apply modern engineering principles and practices to operational functions and employ thismethodologythroughout the full system lifecycle; frominitialconcept and architecture through deployment, daily operation, and overall optimization, and apply these practices to refining existing systems.
Oversee the day-to-day operations ofOracleCPQ, and other relatedplatformsensuring they are running efficiently and meet performance benchmarks.
Scale systems sustainably through mechanisms such as automation and evolve systems by fostering changes that improve velocity.
Manage user accounts, roles, and permissions to ensureappropriate accesscontrol. Implement andmonitorsecurity protocols to protect sensitive data andmaintaincompliance with relevant regulations.
monitorplatform health and performance using monitoring tools, troubleshoot issues, and respond to system alertsin a timely mannerto ensure uptime and performance SLAs are met
Plan and execute system updates, upgrades, and patches tomaintainplatform security and functionality, while minimizing downtime.
Maintain platform backup processes and ensure disaster recovery plans are in place, regularly tested, and updated to minimize data loss and business disruption.
Provide second-tier support for platform-related incidents and service requests. Troubleshoot issues related to system performance, user access,configurations,and integrations.
optimizeplatform settings to meet business needs. This includes configuring workflows, automation, and integrations with other systems.
Implement and enforce data integrity and governance policies to ensure data accuracy and compliance with company standards and regulatory requirements.
Create andmaintaindetailed documentation of platform architecture, configurations, processes, and procedures to ensure knowledge is easily shared and accessible.
Work closely with IT, Development, and business teams to align platform capabilities with organizational needs, streamline processes, and support digital transformation initiatives.
Provide end-user training and support as needed, helping to ensure platform adoption and proper use of tools and features.
Participate in on-call rotation.
Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
Performs other related duties as assigned.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
This role may require occasional after-hours work to manage system upgrades or respond to critical incidents.
Demonstrate knowledge ofOracleCPQplatformandconnectedapplications.
A security-first approach andIn-depth understandingofsecurity in the Software Development Lifecycle.Experience in setting up data security via configuration and coding alike
In-depth experience inOracleCPQ& related applicationconfiguration, such as CPQ config, CPQ commerce, related product and/or BOM integrations, and pricing.
All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions,security groups
Data management to improveOracle and related appdata quality, andexperience usingOracledata tools
Experience in HTML, XML, JavaScript, and SQL.
troubleshootinginOracleCPQandrelated
Demonstrated experience withOraclearchitecture,APIsand ability to test APIs, Webservices usingpostmanor related tools
Proactive system maintenance including Security Reviews, Release UpdatesandPlatform Health Checks
in platform management tools, including configuration,logging,monitoring, and automation.
Experience with scripting (PowerShell, Bash, etc.) for automation is a plus.
Familiarity withSOX and othercompliance and regulatory guidelines
Flexibility to adapt to changing project requirements and timelines
in Agile delivery, DevOps principles and associated tools and technologies.
Familiarity with ITSM tools (e.g., ServiceNow,Azure DevOps) and incident management practices.
Qualifications
BS/BA or equivalent work experience
5+ years' experience as aSystems Engineer, Systems Analyst orPlatformAdministratorrolewith a focus onOracleCPQand integrations
Strong problem-solving and analytical skills.
Excellent communication and interpersonal skills, with the ability to work cross-functionally.
Detail-oriented with a focus on operational efficiency and security.
Demonstrated ability to work both independently and as an integral member of an agile team
Ability to manage multiple priorities.
F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
@myworkday.com)
.
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .
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F5 Site Reliability Engineer III Mexico, Jalisco, Guadalajara
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ROLE DESCRIPTION
- Develop high-quality services, lead design discussions, execute development against design for development teams to utilize in a self-service model
- Coordinate with product and platform teams on regular maintenance, improve availability, scalability, and performance of the CI/CD environment.
- Collaborate with product teams and work cross-functionally with F5 IT department and vendors to implement the services and automation required to support application use cases.
- Actively engage with internal teams to develop tooling, framework to drive full observability and automation of the environment.
- Ensure adherence to architecture standards and roadmaps.
- Drive digital innovation by leveraging innovative new technologies and approaches to renovate, extend, and transform the existing core technology base.
- Ensure that post-production operational processes / deliverables are well designed and implemented prior to the project moving into the solution support phase.
- Define and create development procedures, processes, and scripts to drive a standard software development lifecycle.
- Assist in the evaluation, selection, and implementation of new technologies with product teams to ensure adherence to architecture guidelines for new technology introduction.
- Provide technical leadership on establishing standards and guidelines.
- Facilitate collaboration between development and operations teams throughout the application lifecycle.
- Partner with Corporate Information Security to ensure all security policies and audit inquiries are addressed.
- Coordinate and align all other technology teams to ensure operational delivery processes are governed and monitored to expedite issue remediation
REQUIREMENTS
- 3 to 5 years of experience developing and implementing CI/CD automation, performance tuning, and scaling applications.
- 3 to 5 years of experience with open-source technologies and cloud services preferably Azure
- Experience with microservice architecture and development
- Hands-on development experience with one or more general purpose programming languages including but not limited to: Python, JavaScript, or Go.
- Infrastructure deployment experience using technologies such as TerraForm, and Ansible.
- Excellent working knowledge of system environments – operating systems, networking, applications, platforms, and databases.
- Experience with branching strategies, test-driven development, release management, Agile methodologies, Unix, Linux,
- Familiarity with common database technologies such as MS SQL Service, PostGreSQL,
- Experience with configuration management system (Puppet, Chef, Ansible, etc.)
- Knowledge of development methodologies (Agile, Kanban, Scrum) across various technologies.
- Experience with continuous integration methodologies and tools such as GitLab.
- Self-motivated individual that possesses excellent time management and organizational skills
- Strong sense of personal responsibility and accountability for delivering high quality work, both personally and at a team level.
- Great communication skills as this will be facing internal/external users.
- Excellent written and verbal communication skills
MINIMUMQUALIFICATION/EDUCATION
- B.S. or M.S. in Computer Science, Software Engineering, or comparable experience
- 5+ years of experience in technical support and troubleshooting of multiple systems including: cloud native applications, interface engines, and complex distributed systems.
- 2+ years of experience developing automation for Cloud applications, preferably Azure
- Comfortable mentoring team members with different skill sets and technical areas of focus and expertise.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
These jobs might be a good fit
Share
Job Summary:
The ideal candidate will bring 5+ years of experience in data analysis, reporting, and business intelligence, with a demonstrated ability to work with large, complex datasets from diverse repositories. This individual will proactively identify data gaps, propose and implement solutions, and synthesize improved data with industry knowledge to deliver high-impact recommendations to business leaders.
Key Responsibilities:
Analyze global Services Renewals data to uncover trends, forecast performance, and support revenue optimization strategies.
Design, build, and maintain dashboards and reports that surface key performance indicators (KPIs) related to renewals, churn, upsell, and customer retention.
Collaborate cross-functionally with Renewals, Sales, Customer Success, and Finance teams to deliver insights that improve forecasting accuracy and operational execution.
Manage an intake queue for ad hoc and strategic data requests, partnering with business leaders to clarify needs, propose analytical approaches, and drive solutions through to delivery.
Support weekly and quarterly business reviews by delivering timely, accurate reporting and insight packages that inform executivedecision-making.
Work with large, complex datasets from multiple systems, ensuring data integrity, consistency, and usability across platforms.
Proactively identify data gaps and quality issues, propose solutions, and lead remediation efforts to enhance analytical accuracy and business impact.
Continuously explore data to uncover new opportunities, develop hypotheses, and recommend strategies that improve customer retention and revenue performance.
Leverage BI tools (e.g., Power BI, Tableau, Looker) and SQL to automate reporting, streamline workflows, and scale analytics capabilities.
Contribute to the development and refinement of predictive models that assess customer renewal behavior and risk indicators.
Identify opportunities to apply Artificial Intelligence (AI) and machine learning tools to enhance forecasting, automate insights, and optimize customer success strategies.
Stay current on emerging AI technologies and proactively recommend innovative solutions that improve analytical efficiency, insight generation, and strategicdecision-making.
Skills / Knowledge / Abilities:
Advanced proficiency in SQL and data visualization tools such as Power BI, Tableau, and Looker , with the ability to build scalable, user-friendly dashboards.
Proven experience extracting, transforming, and analyzing large, complex datasets from multiple systems, ensuring data quality and consistency.
Strong analytical thinking and problem-solving skills, with a proactive mindset for uncovering insights and driving business outcomes.
Demonstrated ability to build and apply predictive models to assess customer behavior, renewal likelihood, and churn risk, using statistical or machine learning techniques.
Ability to translate data into strategic recommendations , combining analytical rigor with business acumen and industry context.
Experience supporting Customer Success, Renewals, or subscription-based business models ; familiarity with churn, retention, and upsell analytics is highly preferred.
Effective communicator with the ability to present insights clearly to both technical and non-technical stakeholders, including senior leadership.
Skilled in managing multiple priorities in a fast-paced, cross-functional environment , with a strong sense of ownership andaccountability.
Familiarity with CRM and ERP systems such as Salesforce, Oracle, or SAP.
Working knowledge of data warehousing and cloud platforms (e.g., Snowflake, BigQuery, Azure)
Ability to identify and apply AI and machine learning tools to enhance forecasting, automate insights, and improve strategicdecision-making.
Qualifications:
Bachelor’s degree in Business, Data Analytics, Statistics, Computer Science, or related field.
5+ years of relevant experience in data analytics, preferably in services, subscription, or renewals-focused environment
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
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