Services Sales Manager - Professional jobs at F5 in Japan, Tokyo

Service
ServiceSalesは、コンサルティング、クライアントエンゲージメント、プロダクトセールスのアカウントチーム、さらに顧客のステークホルダーと連携し、販売要件を定義し、特定された販売機会を実現する場合があります。

この役割は、顧客が購入した製品から最大限の価値を引き出し、投資効果を高めることを目的としています。

• テクノロジーがどのようにビジネス目標の達成や課題解決に活用されるかについての理解と深い知識を活かし、既存の顧客に対してF5のコンサルティングおよびトレーニングソリューションを継続的に販売し、戦略的な顧客関係を維持します。
• 社内外のチームやチャネルと連携し、既存のF5製品から顧客が利益を得られるようにし、さらに新製品の購入を促進して顧客のビジネス期待を達成するための革新的なソリューションを開発します。サービスアカウント戦略と戦術の調整においてリーダーシップを発揮し、プロダクトセールス、セールスエンジニアリング、カスタマーサクセス、コンサルティングリーダーと協力します。必要に応じて、システムインテグレーター、大手サービスプロバイダー、地域のVAR（付加価値再販業者）とも連携します。
• 長期的および短期的なビジネス機会を特定・評価し、競合の脅威を積極的に特定・対応します。
• アカウントの課題や財務状況について、シニアセールスおよびコンサルティング／トレーニングスタッフに定期的に報告します。既存のビジネスおよび技術ソリューションを積極的に学び、完全に理解することで、顧客の主要な「ペインポイント」、ビジネスおよび技術的課題、そしてF5サービスの活用によって得られるメリットを特定できるようにします。

募集要件

• 8年以上のIT業界における営業経験、サービス営業経験やリニューアル営業経験尚可
• 
  

Role Overview:

This role focuses on helping customers maximize the value of their purchased products and enhancing their overall investment.

• Applies understanding and in-depth knowledge of how technology is used to enable business goals or overcome business challenges to continue to sell F5 Consulting and Training solutions to existing accounts and maintain strategic customer relationships.
• Partners with internal and external teams and channels to develop innovative solutions to enable customers to gain benefits from existing F5 products and to enable new product purchases to achieve the customers business expectations. Assumes a leadership role in coordinating the Services account strategy and tactics for sales support team, partnering with Product Sales, sales engineering, customer success and consulting leaders. Partners with System Integrators, large Service Providers, and regional VARs as needed.
• Identifies and qualifies long-term and short-term business opportunities and actively identifies and addresses competitive threats
• Provides regular updates to senior sales and consulting / training staff concerning account issues and financial status. Works to proactively learn and fully understand existing business and technical solutions to be able to identify the customer’s key “pain points”, their business and technical challenges, and the gains achieved by leveraging the capabilities of F5 Services.
• May mentor PS Digital Sales Representatives who have been assigned to the same territory

Requirement:

• Sales experience in the IT industry; experience in service sales or renewal sales is a plus
• Native Japanese proficiency. Business-level or higher English proficiency, as this role involves reporting to overseas teams

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

In this pivotal role, you’ll lead strategic channel initiatives that amplify our brand, strengthen partner engagement, and accelerate business outcomes. You’ll shape how F5 shows up with our partners—integrating local insights, crafting compelling go-to-market programs, and delivering experiences that position F5 as the trusted leader in AI, cybersecurity, and application delivery.

What You’ll Do

• Lead & Strategize: Design and execute integrated channel marketing strategies that elevate brand visibility, strengthen partner performance, and drive measurable business growth.
• Collaborate Across Teams: Partner closely with channel sales, alliances, and field marketing to co-create campaigns that align with partner priorities and accelerate pipeline.
• Partner Engagement: Build strong co-marketing relationships with our ecosystem of cloud and technology alliances, tailoring joint programs that resonate with enterprise customers.
• Market Insight: Conduct market and competitive analyses to uncover new growth opportunities and translate insights into actionable regional strategies.
• Program Excellence: Develop playbooks, templates, and best practices to ensure program consistency and excellence across Japan. Oversee the creation of high-impact campaign assets, event kits, and messaging frameworks.
• Performance & Measurement: Analyze program outcomes and campaign ROI, delivering data-driven recommendations to enhance future partner engagement.
• Executive Visibility: Build reporting dashboards that highlight partner performance and marketing impact to senior stakeholders.
• Thought Leadership: Stay ahead of trends in AI, cybersecurity, and digital infrastructure to guide partner storytelling and influence market perception.

What you will bring

• Experience: 6+ years in B2B marketing, channel or alliance marketing —preferably within enterprise technology or cybersecurity.
• Leadership: Proven track record of independently managing complex, multi-stakeholder marketing programs across geographies.
• Strategic Thinking: Ability to translate global marketing vision into localized, partner-relevant strategies that drive impact.
• Data-Driven Mindset: Skilled in using analytics and CRM tools (e.g., Salesforce, Marketo) to track performance and optimize marketing ROI.
• Collaboration: Strong cross-functional leadership skills with experience influencing senior stakeholders and global teams.
• Communication: Excellent storyteller who can craft executive-level messaging and compelling partner narratives.
• Technical Curiosity: Familiarity with AI, cybersecurity, and enterprise infrastructure is a plus

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

• トレーニング :パートナーがF5ソリューションを効果的に位置づけ販売する事ができるよう、F5の営業チームと連携して、パートナー向けのセールストレーニングを実施する。パートナーがビジネス機会を特定し、F5ソリューションの販売、UNITYパートナープログラムのツール活用を支援する。
• パイプライン管理 :パートナーと連携して新たな販売機会を特定する。パートナー及びF5の営業及び経営陣が、販売プロセス、潜在顧客の特定、案件登録、受注予測、パートナーの受注目標の達成に向けて連携して取り組む。
• 関係構築 :経営陣、営業チーム、技術チーム、マーケティングなどパートナー関わる組織全体において、強固な関係を構築し、パートナーがF5のUNITYパートナープログラムを遵守できるよう徹底する。また、F5とパートナー企業の営業および技術チーム間との良好な関係を構築する。パートナーの顧客を担当するチームに最新情報を積極的に提供し、既存および新規の顧客とのビジネス創出に貢献する。
• 新規パートナーの開拓 :新しいソリューションを販売と、戦略的なアプローチで既存のソリューションの日本市場拡大に向け、新しいパートナーを採用する。
• 問題 解決:取引先登録、サポート契約、パートナーの格付け定義など、F5及びパートナーに対して、適切な対応と対立や問題の解決に取り組む。
• マーケティングと案件創出 :F5のマーケティング資金を活用し、ROIを生み出す案件創出活動を推進する。チャネルマーケティングにおける資金を管理し、イベントやパートナー活動を成功に導く。
• 顧客管理 : パートナーおよびF5営業チームとの定期的な顧客のマッピングを実施し、新規顧客の獲得と既存アカウントの新たなビジネスを創出する。
• 事業計画 :パートナーと協力し、新規顧客の獲得、新規ビジネスの創出、営業・技術力の向上、そして売り上げ増加向けた戦略的事業計画を策定・実行する。パートナーの事業計画は四半期毎に更新する。
• プロジェクト :戦略的にプロジェクトの推進に取り組み、チャネル及び経営幹部の要求に応じてビジネス上の問題や機会を報告する。

応募要件

• 学士号または同等の学位、または実務経験
• 10年以上のパートナー営業の経験及び、パートナー組織やビジネス及びプロセスに関する深い知識
• SaaS、ソフトウェア、ハードウェア、セキュリティ、ネットワーク企業でのSaaS/ソフトウェア/ハードウェアの販売経験

F5の取り組み

• キャリア開発の機会
• 褒章プログラム

What you will do:

• Sales Training – Ensure that partner is able to effectively position and sell F5 solutions. Work with the F5 sales team to drive partner sales training opportunities; ensuring partners have the tools to identify opportunities, sell F5 solutions, and fully understand F5’s UNITY Partner program.
• Pipeline Growth and Management – Identify, in conjunction with partners, new sales opportunities. Ensure partners, F5 sales reps and management are working together in the sales process, lead generation, registering opportunities, accurately forecast bookings and tracking to required bookings goals established by the partner’s UNITY Partner tier.
• Relationship Management – Develop strong top to bottom relationships throughout the partner organization (Management, sales teams, technical teams and marketing) ensuring partner compliance with the F5’s UNITY Partner Program and fostering a well-developed relationship between F5/partner sales and technical teams. Actively work to inform updates of solutions to front-line of business in partners to create businesses with existing and new customers of those partners.
• New Partner Hiring – Hire new partners to sell new solutions and/or to expand existing solutions into Japan market with strategic thoughts.
• Excel at Conflict Management - Excellent conflict management skills, with ability to be fair and firm with F5 team and partners. Examples are: Deal registration, support contracts, and partner tier requirements.
• Marketing & Demand Generation – Leverage F5 marketing funds to drive demand generation activities that generate the highest possible ROI. Manage channel marketing funds to ensure event and partner success.
• Account Mapping – Drive regular cadence of account mapping sessions with partners and the F5 sales team focused on driving net-new accounts and new opportunities in existing accounts.
• Business Planning – Work with partners to develop and execute a strategic business plan focused on driving new accounts, new opportunities, sales and technical competency and incremental bookings growth. Collaborate with Strategic Partner Managers to develop and execute business plans for our national strategic partners in territory where appropriate. The partner business plans are the basis for QBRs and need to be updated quarterly.
• Special Projects & Reporting - Work on strategic initiatives as established by channel management and reporting business issues/opportunities as requested by channel and/or executive management.

What you will bring:

• BA or Master's degree, or equivalent combination of training and experience
• 10+ years of channel / channel marketing related experience in vendor environment with In-depth knowledge of partner organizations, processes, business drivers and internal operations
• Background inSaaS/software/hardwaresales and distribution – with large SaaS, Software, Hardware, Security and/or Networking Companies
• Knowledge of enterprise networks, security and applications

What you will get:

• Career growth and development opportunities
• Recognitions and Rewards
• Employee Assistance Program
• Competitive pay, , and cool perks
• Dynamic

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Sales Operation Partnerのセールスオペレーションチームに所属し、日本のカントリーマネージャーや営業部長と連携して、営業チームの活動をオペレーションの側面からサポートします。売上予測や報告書作成、販売実績管理、データ分析、販売プロセス、見積作成から納品までの運用サポート、プロジェクト管理、その他の戦略的な取り組みを実行します。

• 売上予測とパイプライン管理、営業プロセスの円滑化、営業ポリシーを遵守し、問題の特定、是正措置の推奨/実行、パフォーマンス結果を行う
• 正確で効果的な報告書、パフォーマンス監視、データのメンテナンス、生産性指標管理、データ分析、など多岐にわたるセールスオペレーションの活動を行う
• 営業計画と販売プロセスを管理し、各営業の担当範囲とコミッション設定を確認する
• 売上増加と会社の収益性及び効率を向上させる戦略的イニシアチブのを遂行する
• 営業プロセスの戦術的要素の改善を図り、ベストプラクティスを開発し、効率化を目指す:営業モデル/プロセス/方法論、コンピテンシー、生産性の指標、営業ノルマ計画、テリトリーのデザイン、リード管理、部門間コミュニケーションなど

応募要件

• 学士号または同等の学位、または実務経験
• 最低3-5年以上のセールスオペレーションの経験
• 流暢な日本語とビジネスレベルの英語力
• Salesforce.com、Clariなどのシステム利用経験、ダッシュボードやレポート作成経験
• Tableau/SQLまたは同様の経験尚可
• 優れた問題解決能力と分析力
• カスタマーサービス精神、優れたコミュニケーションスキル、緻密さと正確さの徹底

F5の取り組み

• キャリア開発の機会
• 褒章プログラム
• 競争力のある給与体系や

Role Overview

We are looking for a unique individual who combines intellect, passion, and relevant professional experience with a proven track record of success to support our Sales organization in Japan. This position reports directly to the APCJ Director of Sales Operations and works in close alignment with the Regional Sales Director of Japan. As a Sales Operations Partner, you will play a key role in supporting, scaling and addressing the needs of the Japan sales team. Your responsibilities will include, (but are not limited to): sales forecasting and reporting, sales performance management, data analysis, sales processes and quote-to cash operational support, project management, and other strategic or ad hoc initiatives.

What You’ll Do

• Work closely with regional Sales Leader in managing a high-performance sales organization
• Lead Sales forecasting and pipeline cadence for the region. Ensure day-to-day pipeline discipline and management, sales process execution and adherence to sales policies, identify problems, recommend/ take corrective action and communicate performance results.
• Ensure accurate effective sales reporting, performance monitoring, high quality SFDC data, Dashboards & Productivity Indicators, metric analysis, sales recognition, and sales operations support activities.
• Manage planning and sales coverage process across all Sales functions and departments to ensure the sales territories and compensation are set up effectively
• Launch, manage and complete the implementation of strategic initiatives that enable bookings growth and improve company profitability and efficiency
• Plan and execute the tactical elements of Sales processes to develop best practices and continuously improve effectiveness: salesmodel/processes/methodologies,competencies, productivity metrics, quota planning, coverage model, territory design, lead generation management, departmental communications
• Work closely and interlock with the extended internal or external cross functional teams (Finance, Legal, Credit Control, Revenue Accounting and Quote to Cash).
  

What You’ll Bring

• Bachelor’s degree from accredited university preferred
• Minimum 3-5 years’ experience in sales operations or business operations roles
• Fluent in both Japanese and English
• Strong Salesforce.com, Clari experience preferred and be able to create dashboards, reports.
• Using Tableau/SQL or similar experience preferred.
• Strong customer service focus, written and verbal communication skills, and attention to detail and accuracy.
• Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision.
• Strong problem solving and analytical skills
• Demonstrated ability to drive process improvements, problem-solve, and produce results.

What you will get:

• Career growth and development opportunities
• Recognitions and Rewards
• Employee Assistance Program
• Competitive pay, , and cool perks
• Dynamic
  

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

What you will do:

As a Digital Territory Sales representative, you will engage in strategic sales activities to achieve sales targets, covering both large enterprises and small to mid-sized companies.

• Applies understanding and in-depth knowledge of how technology is used to enable business goals or overcome business challenges to sell F5 solutions and maintain strategic customer relationships and achieve sales targets.
• Accurately forecasts sales and has in-depth knowledge of sales cycles. Maintain pipeline status and provides regular updates.
• Assumes a leadership role in coordinating territory account strategy and tactics for assigned accounts. Identifies and qualifies long-term and short-term business opportunities and actively identifies and addresses competitive threats.
• Prepares formal proposals and presentations for all levels of the organization including executives. Leads negotiations and coordinates complex decision-making processes to close sales professionally and effectively.
• Establishes and maintains relationships with channel partners and work together on sales development activities.
• Works to proactively learn and understand existing business and technical solutions to be able to identify the customer’s key pain point and demands, their business and technical challenges, and the gains achieved by implementing an F5 solution.
• Partners with internal and external teams and channels to develop innovative technical solutions to improve F5’s footprint.

What you will bring:

• Bachelor’s degree or higher in Business Administration, Engineering, or a related field, or equivalent work experience.
• At least 4 years of direct work experience in a relevant environment.
• Fluency in Japanese and proficiency in reading, writing, and speaking English.

What you will get:

• Career growth and development opportunities
• Recognitions and Rewards
• Employee Assistance Program
• Competitive pay, , and cool perks
• Dynamic

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

• トレーニング :パートナーがF5ソリューションを効果的に位置づけ販売する事ができるよう、F5の営業チームと連携して、パートナー向けのセールストレーニングを実施する。パートナーがビジネス機会を特定し、F5ソリューションの販売、UNITYパートナープログラムのツール活用を支援する。
• パイプライン管理 :パートナーと連携して新たな販売機会を特定する。パートナー及びF5の営業及び経営陣が、販売プロセス、潜在顧客の特定、案件登録、受注予測、パートナーの受注目標の達成に向けて連携して取り組む。
• 関係構築 :経営陣、営業チーム、技術チーム、マーケティングなどパートナー関わる組織全体において、強固な関係を構築し、パートナーがF5のUNITYパートナープログラムを遵守できるよう徹底する。また、F5とパートナー企業の営業および技術チーム間との良好な関係を構築する。パートナーの顧客を担当するチームに最新情報を積極的に提供し、既存および新規の顧客とのビジネス創出に貢献する。
• 新規パートナーの開拓 :新しいソリューションを販売と、戦略的なアプローチで既存のソリューションの日本市場拡大に向け、新しいパートナーを採用する。
• 問題 解決:取引先登録、サポート契約、パートナーの格付け定義など、F5及びパートナーに対して、適切な対応と対立や問題の解決に取り組む。
• マーケティングと案件創出 :F5のマーケティング資金を活用し、ROIを生み出す案件創出活動を推進する。チャネルマーケティングにおける資金を管理し、イベントやパートナー活動を成功に導く。
• 顧客管理 : パートナーおよびF5営業チームとの定期的な顧客のマッピングを実施し、新規顧客の獲得と既存アカウントの新たなビジネスを創出する。
• 事業計画 :パートナーと協力し、新規顧客の獲得、新規ビジネスの創出、営業・技術力の向上、そして売り上げ増加向けた戦略的事業計画を策定・実行する。パートナーの事業計画は四半期毎に更新する。
• プロジェクト :戦略的にプロジェクトの推進に取り組み、チャネル及び経営幹部の要求に応じてビジネス上の問題や機会を報告する。

応募要件

• 学士号または同等の学位、または実務経験
• 10年以上のパートナー営業の経験及び、パートナー組織やビジネス及びプロセスに関する深い知識
• SaaS、ソフトウェア、ハードウェア、セキュリティ、ネットワーク企業でのSaaS/ソフトウェア/ハードウェアの販売経験

F5の取り組み

• キャリア開発の機会
• 褒章プログラム

What you will do:

• Sales Training – Ensure that partner is able to effectively position and sell F5 solutions. Work with the F5 sales team to drive partner sales training opportunities; ensuring partners have the tools to identify opportunities, sell F5 solutions, and fully understand F5’s UNITY Partner program.
• Pipeline Growth and Management – Identify, in conjunction with partners, new sales opportunities. Ensure partners, F5 sales reps and management are working together in the sales process, lead generation, registering opportunities, accurately forecast bookings and tracking to required bookings goals established by the partner’s UNITY Partner tier.
• Relationship Management – Develop strong top to bottom relationships throughout the partner organization (Management, sales teams, technical teams and marketing) ensuring partner compliance with the F5’s UNITY Partner Program and fostering a well-developed relationship between F5/partner sales and technical teams. Actively work to inform updates of solutions to front-line of business in partners to create businesses with existing and new customers of those partners.
• New Partner Hiring – Hire new partners to sell new solutions and/or to expand existing solutions into Japan market with strategic thoughts.
• Excel at Conflict Management - Excellent conflict management skills, with ability to be fair and firm with F5 team and partners. Examples are: Deal registration, support contracts, and partner tier requirements.
• Marketing & Demand Generation – Leverage F5 marketing funds to drive demand generation activities that generate the highest possible ROI. Manage channel marketing funds to ensure event and partner success.
• Account Mapping – Drive regular cadence of account mapping sessions with partners and the F5 sales team focused on driving net-new accounts and new opportunities in existing accounts.
• Business Planning – Work with partners to develop and execute a strategic business plan focused on driving new accounts, new opportunities, sales and technical competency and incremental bookings growth. Collaborate with Strategic Partner Managers to develop and execute business plans for our national strategic partners in territory where appropriate. The partner business plans are the basis for QBRs and need to be updated quarterly.
• Special Projects & Reporting - Work on strategic initiatives as established by channel management and reporting business issues/opportunities as requested by channel and/or executive management.

What you will bring:

• BA or Master's degree, or equivalent combination of training and experience
• 10+ years of channel / channel marketing related experience in vendor environment with In-depth knowledge of partner organizations, processes, business drivers and internal operations
• Background inSaaS/software/hardwaresales and distribution – with large SaaS, Software, Hardware, Security and/or Networking Companies
• Knowledge of enterprise networks, security and applications

What you will get:

• Career growth and development opportunities
• Recognitions and Rewards
• Employee Assistance Program
• Competitive pay, , and cool perks
• Dynamic

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.