Manager Business Development jobs at F5 in Canada

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Oversee the delivery of core HR services across EMEA — including onboarding, policy guidance, benefits administration, compliance, and employee lifecycle support. You’ll directly manage the EMEA People Operations team, ensuring consistent service delivery, operational excellence, and a seamless employee experience.

Partner with global operations leaders to co-create scalable, globally aligned processes. Balance global consistency with the legal, cultural, and regulatory nuances of EMEA to deliver solutions that are both efficient and locally relevant.

Qualifications

• 8+ years of experience in HR Operations, Shared Services, or People Experience roles, with at least 4 years leading regional or multi-country teams in dynamic, fast-scaling organizations.

• Demonstrated success in building and scaling shared services models that support growth, complexity, and global alignment.

• Strong command of HR technology platforms, especially Workday and ServiceNow, with a track record of driving automation and self-service adoption.

• Deep knowledge of EU and UK labor laws, statutory compliance requirements, and HR operational best practices across multiple EMEA countries.

• Proven experience managing HR operations across diverse EMEA markets, balancing regional consistency with local compliance and cultural requirements.

• Ability to design and optimize processes that improve efficiency, reduce manual work, and enhance employee experience.

• Skilled in data-driven decision-making, using metrics and feedback to inform strategy and continuously improve service delivery.

• Exceptional leadership and stakeholder management skills, with the ability to influence across functions and geographies.

• A mindset rooted in continuous improvement, service excellence, and operational rigor.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

PrimaryResponsibilities:

• Primary point-of-contact for major account/(s) regardless of account’s geographiclocation. Maintainscontact with account at a high, executive level, focusing on the strategic nature of the relationship
• Sells the organization’s products or services to and maintains relationships with existing national named accounts. Responsible for expanding and retaining named accounts while ensuring ongoing customer service.
• Responsible for identifying and qualifying long-term and short-term business opportunities and pro-actively identifying and addressing competitive threats
• Prepares formal proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision-making processes and overcomes objectives to closure in a professional and effective manner
• Responsible for significant key partner relationship management anddevelopment. Facilitate executive-levelrelationships between the customer, F5 and its partners.
• Must understand customers’ business needs and communicate how F5’s technical solutions will address those needs
• Research and develop lists of potential customers within an organization; regularly follow-up on leads and developing leads, and act to close deals
• Determine market strategies and goals for each product and service; mapping to the strategies, goals and objectives of named accounts
• Assume a leadership role in coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management)
• Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure SalesForce is utilized appropriately and maintained on a regular basis
• Develop and maintain detailed account profiles including organizational charts for all accounts to be reviewed by management on a quarterly basis
• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies
• Perform other related duties as assigned

Knowledge, Skills and Abilities

• Strong negotiation and closing skills
• Strong solution selling and presentation abilities
• Advanced client interfacing and customer-focused approach
• Strong Influencing skills
• Demonstrated selling skills in a complex matrixed environment
• Demonstrates effective use of internal relationships and resources
• Strong ability to effectively manage time and prioritize workload, develop and manage pipeline and forecasting
• Requires specialized knowledge in networking and security products, preferably those of F5
• Experience with Internet related software or systems

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Key Responsibilities:

• Collaborate with customer on driving innovative solutions based on technical objectives and product requirements to meet or exceed goals and metrics
• Champion and advocate for the customer within F5 – by being the voice of the customer and coordinating with Sales, Product, Services, Support and other cross functional teams to drive customer success
• Develop a deep understanding of customers technical needs by analyzing the customers business use cases, performing gap identification, solution implementation and ensuring the customer is realizing value
• Document best practices deploying, configuring, and managing workloads in public and private cloud environments
• Develop/improve workflow for more efficient delivery and reduction in customer time to value
• Deliver on-site and remote workshops, create and publish customer facing content
• Trusted expert for customer’s adoption of hybrid, digital transformation, and cloud migration efforts.
• Ability to lead technical conversations and influence others to take action
• When necessary, address customer issues alongside Support organization and ensure customer satisfaction
• Leverage knowledge of your customers’ environments and use cases to influence the roadmap and translate customer requirements into solutions
• Complete analysis and present periodic reviews of operational performance to our internal and external customer leadership
• Provide detailed reviews of service disruptions, metrics, detailed pre and post launch planning and help to educate your accounts on best practices
• When necessary, recommend proactive measures to help customers avoid issues and to ensure customer success (e.g. professional services engagements, training sessions, on-site visits, etc.)

What we are looking for:

• Demonstrated success in Customer Success, Customer Support or Professional Services function for a product / SAAS company with enterprise customers
• Experience with network architecture and networking protocols
• Strong desire to tackle hard technical problems and proven ability do so independently
• Ability to learn new technology quickly, as well as a strong curiosity
• Excellent communication skills and an ability to concisely explain issues and complex solutions
• Exceptional interpersonal communications capabilities demonstrated through a history of successful B2B infrastructure software development projects
• Project management experience, as you’ll need to be able to coordinate across various teams to ensure success for your accounts
• Demonstrated ability to manage multiple projects at a time while paying attention to detail and deliver results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention
• Technical understanding and hands-on experience with Containers, OpenShift, Value Prop, Use Cases, Competitive Differentiation
• Technical understanding of Software / Cloud Services
• Experience with enterprise software implementations
• Ability to show customers how to “use” the offerings to get to first productive use and proactive expansion
• Can build a growth plan to demonstrate how Growth Offerings all while delivering customer outcomes
• Understanding of enterprise software implementations, SaaS / IaaS / PaaS and cloud applications
• Domain level understanding of Public Cloud Infrastructure & Network Architecture, Network Design, Virtualization, Application Management and Security
• Working knowledge of at least one scripting language
• Exceptional learning, communication (written and verbal, internal and external) and presentation skills
• Ability to work well in fast-paced environment with constantly changed priorities

Preferred Qualifications:

• B.S./B.A./M.S. degree or equivalent technical training
• Bachelor’s level degree in Computer Science or an engineering, mathematics, or another quantitative field
• 8+ years of relevant experience
• At least 5 years’ experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Ultimately, you will boost sales and contribute to our long-term business growth.

Responsibilities:

· Work with our team in our Cork office (remote applicants will not be considered)

· Generating a high volume of leads and creating sales opportunities

· Proactively seek and qualify new business opportunities in the market via calls and email

· Identify client needs and suggest appropriate products/services

· Build long-term trusting relationships with clients

· Set up meetings between prospects and Account Managers

· Report to the Business Development Manager

· Stay up-to-date with F5 products/services and industry trends

Requirements:

• Previous business development work experience or college degree is great but not essential.

• Fluent written and verbal comminution skills in
Frenchis required. Fluency in English is also extremely beneficial.

• Sales experience in a technology company is a huge bonus.

• Prior Outbound Sales development experience an advantage.

• Desire to learn new skills and develop yourself for future growth.

• Very strong work ethic with confidence to work autonomously.

• Highly motivated and goal-orientated to succeed both individually and as part of a highly successful fast growing team and company.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Responsibilities:

• Manage projects for the installation and integration of F5 security as a service solution for Fortune 500 and Global 1000 companies.
• Proactively anticipates customer needs and facilitates project success.
• Act as the primary representative between our customers and F5.
• Develop and implement best practices for program/project management, communication artifacts, reporting, and capability improvements.
• Develop models for resource planning and consumption as well as key performance metrics for project/program success.
• Communicate effectively; organize and juggle priorities; solve problems and make decisions; build teams and relationships.

Required Qualifications:

• Strong technical background with at least 4+ years of system integration within complex environments.
• Experience working with major load balancers currently on the market.
• A deep level understanding and experience of Content Delivery Networks and reverse proxy.
• Experience in Web Application Firewall, Bot Defense, API Security, DDOS, Reputation Service, and Multi Cloud networking.
• Experience with at least one of the Cloud Platforms (AWS, Azure, GCP)
• Understanding of TCP/IP, HTTP, HTML, JavaScript, CSS, and other technologies involved in delivering sophisticated web services.
• Bachelor’s degree in computer science, Information Systems, or related engineering discipline, OR equivalent industry work experience.
• Certification is preferred but optional based on the level of experience.
• A customer-centric attitude and the ability to communicate well at all levels of an organization.
• Ability to work in a very fast-paced environment and communicate effectively.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.