Audit Advisor - Assurance Services jobs at Ey in United States, Cincinnati

Key responsibilities

• Work with local or global tax teams to coordinate and track tax deliverables,
• Support development of contracting, billing/invoicing, scope/fees and related administrative processes
• Update document repositories
• Prepare executive level reporting, presentations, data analytics
• Support development of proposals
• Support and assist with ad-hoc support as needed

Our ideal candidate has:

• Strong organizational and time management skills
• Excellent communication skills – written/oral
• Proven project management skills, and an ability to plan and prioritize work
• Ability to work non-standard hours to support global time zones (if/when required)
• College diploma or bachelor’s degree in a related field
• Microsoft suite knowledge (Excel, Word, PowerPoint)
• Tech-savvy
• Tax/accounting/finance knowledge or background (not required but nice to have)

What we offer you

When you thrive, we thrive. The EY benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being:

• $5,000 per year for mental health support benefits
• Wellbeing benefit of $1,200/year

Discover how, when and where you can work at

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Client Delivery & Engagement Leadership

• Lead the implementation and ongoing management of ServiceNow solutions across ITSM, ITOM, HRSD, and other modules.

• Oversee service delivery operations, ensuring alignment with SLAs, KPIs, and client expectations.

• Collaborate with clients to define service management strategies and transformation roadmaps.

• Ensure seamless integration of ServiceNow with other enterprise platforms (e.g., CMDB, cloud infrastructure, ERP systems).

Solution Architecture & Platform Management

• Design scalable and secure ServiceNow architectures tailored to client needs.

• Lead platform upgrades, module deployments, and custom development initiatives.

• Drive automation, AI/ML, and analytics capabilities within ServiceNow workflows.

• Ensure compliance with ITIL, ISO, and other service management standards.

Managed Services Operations

• Manage global delivery teams and offshore resources to support 24/7 service operations.

• Implement governance models, operational playbooks, and continuous improvement frameworks.

• Monitor platform performance, incident resolution, and change management processes.

Team Leadership & Development

• Lead cross-functional teams including architects, developers, analysts, and service managers.

• Mentor and coach team members, fostering a culture of excellence and innovation.

• Support talent acquisition and capability building across the ServiceNow practice.

Business Development & Practice Growth

• Support go-to-market strategy for ServiceNow services within EY’s Managed Services portfolio.

• Lead proposal development, solutioning, and client presentations.

• Contribute to thought leadership, industry events, and EY’s service management community.

Skills and attributes for success

• Strategic thinking and problem-solving abilities.

• Strong communication and stakeholder management skills.

• Ability to manage multiple priorities and drive results in a fast-paced environment.

• Passion for service excellence and digital transformation.

Required:

• Bachelor’s degree in Computer Science, Information Systems, or related field.

• 12+ years of experience in IT service management and enterprise platform delivery.

• 8+ years of hands-on experience with ServiceNow implementations and operations.

• Strong understanding of ITIL, DevOps, and Agile methodologies.

• Experience in managed services or long-term service delivery models.

Ideally, you’ll also have

• Master’s degree or MBA.

• ServiceNow certifications (e.g., Certified System Administrator, Implementation Specialist, Technical Architect).

• Experience with modules like ITOM, HRSD, SecOps, IRM, and CSM.
• Familiarity with cloud platforms (AWS, Azure, GCP) and integration tools (MuleSoft, Dell Boomi).

Your key responsibilities

• Financial planning and performance
  • Deliver margin modeling and advise GCSP on the financial aspect of account’s strategic planning process. Continually monitor and measure financial success of strategy.
  • Model and advise on stretch vs. achievable targets for the account’s annual revenue plan, monitor that effective ownership over revenue plan components is assumed across account leadership team.
  • Advise on performance and forecast expectations against revenue plan throughout the year, provide GCSP with insights and recommendations to achieve optimal financial performance.
  • Validate accuracy of account’s reported financial data.
• Margin optimization
  • Model and advise on where and how to improve account margin, agree with GCSP on targets for improvement, continually measure success of improvement strategy.
  • Establish and promote adherence to improvement frameworks across the account to manage and maximize margin performance across all engagements.
  • Analyze margin performance throughout the year, making ongoing recommendations for optimization.
  • Provide account team with robust margin modeling in support of developing a sound pricing strategy on the largest and most complex pursuits.
  • Analyze engagement margin drivers (e.g. leverage model, work location) and collaborate to course correct or maximize results where applicable.
• Contract Management
  • Establish and socialize framework to apply Master Service Agreement (MSA), rate cards and other client procurement requirements on all engagements across the account.
  • Provide account teams with a clear understanding of the impact / benefit of applying MSA, rate cards and other client procurement requirements on the largest and most complex pursuits to achieve the best margin outcome.
• Master Service Agreement/Rate Card Development
  • Provide robust margin modeling and advice to GCSP in support of pricing decisions and negotiation.
• Account revenue planning
  • Facilitate the development of account’s revenue plan, securing ownership with key stakeholders.
• Working Capital Management
  • Constantly analyze account level billed and unbilled inventory levels, advising on any potential exposure or risk which might impact margin performance.
• Abidance to Q&RM
  • Highlight any potential Q&RM issues that become visible through account’s financial reporting.
• Knowledge Share and Development
  • Work with G360 finance community, share policies, expertise, ideas and successes. Bring leading practices to own accounts.
• Client centric business focused reporting:
  • Leverage global leading practice and support on reporting, and on all other account and engagement processes for the benefit of own accounts.
• Strong analytical skills are essential for the GAFA role. Common areas where the Global Account Financial Advisor would apply these skills are:
  • Analyzing large quantities of data in order to form and communicate a crisp view of the global account performance landscape.
  • Continuously advising the account leadership team on expected financial performance vs. plan based upon analytics such as trend analysis and modelling of forward-looking scenarios.
  • Providing financial modelling and advice to support pricing decisions.
  • Detailed analysis of financial performance in order to determine cause and effect correlations.
  • Developing financial forecast scenarios for account performance based on information such as sales pipeline, resourcing, etc.
  • Assessing the drivers of financial results with constant focus on improvement and rapid course correction where necessary.

Skills and attributes for success

• Fluent in English – written and verbal
• Able to work in a self-sufficient manner, operating across multiple projects and priorities
• Understands the commercial drivers of account performance
• Focuses on solutions that drive continuous improvement of account performance
• Ability to synthesize and communicate detailed financial information in support of an effective decision-making process
• Navigates the full extent of accessible EY resources to deliver effective solutions
• Demonstrates the ability to apply a forward-thinking customer focused lens to developing business solutions
• Utilizes sound financial practices to support operational decisions
• Forms and communicates a clear and concise view of financial performance
• Drives interactions that build trust and manage expectations with all stakeholders
• Demonstrates the ability to challenge assumptions and decisions in an appropriate manner
• Delivers cogent messages, encompassing financial analysis and recommendations
• Teams effectively to provide seamless end to end support of key account processes
• Demonstrates appreciation and respect of varying cultures – both corporate and geographical

To qualify you must have

• Completion of a four-year college degree (e.g. bachelor’s degree) is required to perform this position, graduate level education and or professional certification is recommended
• A minimum of 7 years of relevant experience is required to perform this position.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Audit Advisor - Assurance (Audit Services) (Manager) (Multiple Positions) (1583037), Ernst & Young U.S. LLP, Cincinnati, OH.

Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.

MINIMUM REQUIREMENTS:

Must have a Bachelor’s degree in Accounting, Economics, Finance or a related field and 5 years of progressive, post-baccalaureate financial accounting/audit work experience. Alternatively, will accept a Master’s degree in Accounting, Economics, Finance or related field and 4 years of financial accounting/audit work experience.Must have 2 years of experience supervising the planning and execution on audits of internal controls over financial reporting in accordance with U.S. GAAS and U.S. GAAP.Must have 2 years of experience supervising the planning, execution, reporting on audits of financial statements prepared in accordance with U.S. GAAS and U.S. GAAP.Must have 2 years of experience supervising audit teams consisting of two or more staff members.Must have 2 years of audit experience, including SOX (ICFR), with a public accounting firm that is registered with PCAOB.Must have 2 years of experience with audits of management review controls and testing of information produced by the entity.Must have 1 year of experience in the use of audit documentation software.Must have active US CPA certification; or foreign certificate in accountancy and sufficient coursework/experience requirements as determined by the work location state Board of Accountancy to obtain US CPA certification.Requires domestic travel up to 30% in order to serve client needs.

Employer will accept any suitable combination of education, training, or experience.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.