Gps - Application Support Engineer Onsite- Supervising Associate jobs at Ey in United States, Arlington

Our GPS Technology Organization is a structure within the US GPS practice that implements and maintains a new operate and technology model designed specifically to support U.S. defense and Government engagements.

This role focuses on:

• Designing cloud platform architectures and infrastructure as code for secure Azure / Azure Gov environments
• Building DevSecOps automation and CI/CD pipelines
• Enabling containerized workloads and hardened base images at scale
• Helping teams adopt modern cloud practices without accumulating technical debt

You’ll collaborate with architects, security teams, and product managers, and coach junior engineers in a highly regulated mission environment. You’ll thrive in this role if you’re a self-starter who’s comfortable with ambiguity, likes to automate wherever it makes sense, and is committed to continuous learning and helping others grow.

Cloud Platform & Infrastructure as Code (IaC)

• Design and maintain reusable IaC (Bicep, ARM templates) for scalable, secure Azure / Azure Gov environments
• Implement and improve Azure Policies and initiatives to enforce standards and guardrails
• Apply modern engineering and security standards across platform components

Containers & DevSecOps

• Engineer, automate, and deploy platform solutions and applications using platforms such as Kubernetes, Azure Kubernetes Service (AKS), Azure Container Apps, with supporting technologies like Docker or Helm
• Develop and maintain base container images and hardened OS images aligned to DISA STIGs and other security baselines
• Evolve and promote DevSecOps practices across teams

Automation & CI/CD

• Build and operate CI/CD pipelines using Azure DevOps, Git, and automation tooling (e.g., Ansible)
• Automate repeatable infrastructure and application deployment tasks
• Use both manual and automated quality controls to ensure reliable releases

Operations, risk & collaboration

• Troubleshoot and remediate issues in cloud and container platforms
• Identify and communicate risks, assumptions, issues, and decisions throughout the product lifecycle
• Document and improve processes, and collaborate closely with product managers, architects, and security teams
• Mentor junior engineers and help build a high-performing DevSecOps culture

What you bring (required)

• Bachelor’s degree in Computer Science, IT, or equivalent experience
• Microsoft Certified: Azure Administrator Associate (AZ-104)
• 5+ years in engineering roles working with private/public cloud IaaS, PaaS, and/or SaaS
• Eligibility to obtain and maintain a Top Secret security clearance
• Strong hands-on experience with (in order of importance):

• • Infrastructure as Code & CI/CD– designing and delivering with tools such as Bicep, Azure DevOps, ARM templates, or Ansible
  • Containers and orchestration– experience building and running containerized workloads using technologies such as Docker, Kubernetes, Azure Kubernetes Service (AKS), Azure Container Apps, or Helm for packaging and deploying services at scale
  • Networking fundamentals– strong foundation designing and troubleshooting VNets, subnets, network security groups (NSGs), routing (UDRs), and basic load-balancing scenarios, with enough depth to reason about hub-and-spoke or similar topologies and diagnose common connectivity issues
  • Cloud security principles– solid understanding of concepts such as shared responsibility, least privilege, identity-driven security, network segmentation, encryption, and logging/monitoring, and how to apply them for customers driven by regulatory compliance requirements, such as: NIST, Fedramp
  • Identity and access– understanding of Microsoft Entra ID, Azure RBAC, Entra ID RBAC, Privileged Identity Management (PIM), and managed identities for Azure resources
  • Windows and Linux administration– hands-on experience managing, troubleshooting, and hardening server workloads, including patching, performance tuning, and applying security baselines (e.g., DISA STIG or equivalent)
  • Scripting / programming– practical automation experience using PowerShell (Python or similar scripting languages is a plus but not required)

• Additional expectations:

• • Experience with government security frameworks (e.g., NIST controls)
  • Hands-on delivery in Agile environments (Scrum, Kanban, SAFe, or similar)
  • Strong written and verbal communication and the ability to work effectively on distributed teams

What will make you stand out (preferred)

• Deeper hands-on experience with:
  • Git-based source controland branching strategies
  • Azure DevOps Pipelinesand broader Azure platform services
  • Ansible and Bicepfor advanced automation and configuration
  • Azure Policyand multi-tenant / multi-subscription design patterns
  • Advanced Azure networking experience– hands-on exposure to one or more of: VPN Gateway or ExpressRoute, Azure Firewall or other NVAs, Virtual WAN hubs, Application Gateway or similar L7 gateways, and more complex hybrid or multi-region network designs
• Additional relevant certifications, such as:
  • AZ-400, AZ-500, AZ-700
  • Certified Kubernetes Administrator (CKA)or CKAD / CKNS
  • Red Hat Certified Specialist in Ansible Automation

Our GPS Technology Organization is a structure within the US GPS practice that implements and maintains a new operate and technology model designed specifically to support U.S. defense and Government engagements.

As the Cyber Security Engineer, you’ll be part of our Security Engineering & Operations team. In this role you’ll be involved in leading and coordinating activities related to multi-functional security technologies for our US Government and Public Sector (GPS) Practice. You’ll also work with internal security teams including IAM and Cyber Defense to ensure the related systems are secure, robust and compliant. You’ll spend most of your time supporting the run state of our security technologies. The remainder of your time will be spent bringing operational expertise into efforts which introduce new technologies and upgrade current ones.

Your key responsibilities

• Supporting the run state of our security technologies
• Bringing operational expertise into efforts which introduce new technologies and upgrade current ones
• Providing technical oversight of Information Security technologies that fall under the team’s responsibilities, confirming they are operating within agreed service levels, compliance specifications and at peak performance
• Managing and coordinating planned maintenance activities as well as incidents for Information Security technologies
• Representing the team in specific project activities, including leading projects and managing the activity of others towards successful completion
• Articulating technology issues/concerns that may emerge at any level of the technical stack, and from any component across the ecosystem, to technology leaders
• The role will likely be 100% remote and require <10% travel
• Occasional weekend and off hours work to support the business. It will also require a rotational on-call schedule.

Skills and attributes for success

• Operational experience in an environment of more than 3000 users
• Perform detailed troubleshooting of issues, by using their analytical skills and collaborating with other technical teams, stakeholders and internal and external customers
• Ability to work and solve issues independently, finding solutions to problems.
• Strong ability to document processes, procedures and security controls clearly and accurately for distribution to internal teams and customers
• Comfortable working remotely in a large, global virtual environment
• Ability to react appropriately during stressful and ambiguous situations and communicate clearly to senior leadership when the situation requires
• Strong problem solving, decision making and collaboration skills
• Functional and/or technical experience in supporting security technologies including detailed knowledge of many of the following: Cloud Operations especially Azure, O365 Tenants, networking concepts & mechanisms, EDR, DLP, AV/AM, DNS, Encryption, E-Mail technologies including DMARC, DKIM, SMTP, TLS, EVM, SYSLOG, PKI, as well as a myriad of other related security and desktop technologies:
• Azure networking and platform protection
• Azure architectural design.
• Diagnostic logging & log retention and complex logging solutions with varied vendors and environments.
• Vulnerability and compliance scanning solutions and policies
• Virtual networks and Network Security Groups
• Application gateways and load balancing
• Traffic Manager and Azure DDoS protection
• Host Security and VM Hardening
• Serverless Computing (Kubernetes)
• Subscription security and policies
• Azure resource policies and resource locks
• Azure information protection
• Access control and key management for storage accounts
• Basic Scripting and Automation Skills
• Experience with CI/CD pipelines deployment, DevSecOps and Policy as Code
• Experience with Containers
• Experience with WDAC

To qualify for the role, you must have

• Bachelor’s degree in computer related field or equivalent work experience
• At least 5 years of experience in managing Information Systems and Security, including demonstratable knowledge of the various platforms and interactions
• Strong English language skills – written and verbal
• Experience in training and coaching staff in technical processes and practices
• Proven experience in configuration of the following Microsoft and Azure security services:
• Microsoft Sentinel
• Microsoft Defender XDR
• Microsoft Defender for Endpoint
• Microsoft Defender for O365
• Microsoft Defender for Identity
• Microsoft Defender for Cloud Apps
• Microsoft Defender Vulnerability Management
• Microsoft Defender for Cloud
• Microsoft Entra ID Protection
• Microsoft Data Loss Prevention (Purview)
• App Governance
• Microsoft O365 DLP
• Microsoft Intune
• Azure Monitor Log Analytics
• Azure Firewall
• Azure WAF
• Azure EventHub
• Azure Network Watcher
• Eligible to obtain and maintain Top Secret Security Clearance

Ideally, you’ll also have

• Experience with MS Exchange, O365,Azure, AWS, and GCP.
• Advanced skills in troubleshooting cloud environments
• General Knowledge of FedRAMP, NIST SP 800-53, and NIST SP 800-171 and other frameworks.
• Federal Government experience, including CMMC Maturity Level 3
• Strong ability to document processes, procedures and security controls clearly and accurately for distribution to internal teams and customers
• GSEC/CISSP or other security related generalist certification from ISC2 or GIAC
• Experience in incident, problem and change management
• Certifications:
• AZ-900: Azure Fundamentals
• AZ-500: Azure Security Technologies
• AZ-303: Azure Architect Technologies
• SANS SEC401: Security Essentials - Network, Endpoint, and Cloud
• SANS SEC 510, Public Cloud Security: AWS, Azure, and GCP
• Sans SEC 540: Cloud Security and DevSecOps Automation

Requisition Id : 1638546

Your key responsibilities

Technical Excellence

Skills and attributes

To qualify for the role you must have
Qualification

Any Graduate/Post Graduate/LLM/LLB

9+Years
Market Research , Company Profiling, Secondary Research

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.

What we offer

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Your key responsibilities

• Reproduce and resolve user-level defects in platform applications.
• Submit targeted hotfix pull requests (PRs) with appropriate test coverage.
• Coordinate with the Operations Lead Engineer to deploy releases and hotfixes.
• Debug application issues to identify root causes and prevent recurrence.
• Act as a technical escalation point during high-pressure incidents.
• Maintain close alignment with engineering teams to ensure support readiness and release quality.
• Deliver high-quality work within expected timeframes and on budget.
• Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes.
• Work with various stakeholders to understand the business challenges and provide workarounds in case of challenges.

To qualify for this role, you must have

• A bachelor's degree in technology, information systems, or computer science, and minimum of 6 years of related work experience; or a graduate degree and approximately 5 years of related work experience.
• Approved certification
• Strong hands-on technical skills equivalent to an Application Engineer.
• Proven experience in debugging and resolving complex application issues.
• Familiarity with release management and deployment coordination.
• Ability to write and validate hotfix PRs with test cases.

Ideally, you will also have

• Strong interest in learning generative AI and using AI technologies is preferred
• Excellent prioritization, organizational, and stakeholder management skills.
• Ability to manage pressure and respond effectively in high-stakes situations.
• Strong communication skills, including the ability to interact with executive stakeholders.
• Characteristics of a forward-thinker and self-motivator who adapts quickly to new challenges.
• Experience working in hybrid environments and collaborating across distributed teams.
• Experience managing personnel and participating in hiring processes.
• Willingness to travel occasionally, as needed.

What we look for

• We're interested in people who are ready to become part of a highly engaged, diverse, and dynamic team to help us continue to make a real difference to our clients. If you have an interest in leveraging technology to improve business processes and the ambition to go above and beyond expectations, this role is for you.

Your key responsibilities

• Configure and manage ServiceNow instances, ensuring the platform is performing optimally.
• Administer user roles, permissions, and security settings in accordance with company policies.
• Perform routine system maintenance, including upgrades, patch management, and performance monitoring.
• Troubleshoot and resolve issues within the ServiceNow platform, ensuring minimal downtime and maximum performance.
• Develop and manage ServiceNow workflows, notifications, and business rules to streamline IT and business processes.
• Design, develop, and customize ServiceNow applications and modules (ITSM, ITOM, SPM, etc.) based on business requirements.
• Create and manage custom scripts (e.g., Business Rules, Script Includes, UI Policies, etc.) using ServiceNow scripting languages such as JavaScript, Glide, and AngularJS.
• Build custom forms, reports, and dashboards for business users.
• Implement and manage integrations between ServiceNow and third-party systems (REST/SOAP integrations, import sets, etc.).
• Provide technical expertise and training to users and other team members on ServiceNow functionality and best practices.
• Provide Tier 2/3 support for complex incidents or requests related to ServiceNow.
• Troubleshoot, debug, and resolve complex ServiceNow issues, ensuring fast resolution and minimal impact on business operations.
• Document solutions and issues in a knowledge base for future reference.

Skills and attributes for success

• Undergraduate degree in Computer Science, Information Systems, Business Administration or related field
• Proficiency in ServiceNow development including scripting business rules, workflows, and UI Policies.
• Experience with ServiceNow integrations (REST, SOAP, Import Sets).
• Familiarity with ServiceNow Studio, Service Portal, and other development tools within the platform.
• Knowledge of ServiceNow reporting, dashboards, and performance analytics.
• Experience with workflow tools
• Strong understanding of US Government’s expectations for IT control environment
• Ability to plan, execute and deliver on projects in a timely manner
• Ability to multi-task on varying projects and initiatives
• Attention to detail; organized and thorough
• Excellent analytical and critical thinking skills
• Ability to work with a diverse and geographically distributed team

To qualify for the role, you must have

• 3+ years of experience as a ServiceNow Developer and/or Administrator.
• Strong hands-on experience with ServiceNow ITSM, ITOM, SPM etc. modules is required.
• ServiceNow Certified System Administrator (CSA) is required.
• ServiceNow Certified Application Developer (CAD) is preferred.
• Ability to obtain and maintain a Top Secret Security Clearance

Ideally, you’ll also have

• ServiceNow Certified Implementation Specialist (CIS) in relevant modules (ITSM, ITOM, SPM etc.) is a plus.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a flexible time off policy with plus 19 observed holidays, and a range of programs and benefits designed to support your physical, financial and social well-being.Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry

• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Your key responsibilities

• Prospecting and lead generation (i.e., demand generation)
• Develop and manage a multi-year sales pipeline.
• Client relationship management.
• Develop compelling win strategies and remain engaged through contract award.
• Sales presentations and sales process management include developing and presenting gate review (i.e., deal enablement) content for the qualification phase.
• Negotiations of teaming agreements with industry partners, ability to support negotiations of terms and conditions.
• Spend approximately 80% of your time actively engaging with your clients.
• Spend approximately 20% of your time on strategy and management initiatives.

Skills and attributes for success

You'll need to thrive in a matrixed organization, balancing the needs of the client against business initiatives and goals. Your ability to develop and build networks will be instrumental in connecting with colleagues across the leadership team and service lines to drive a coordinated market effort. With natural coaching skills, you'll inspire others with your actions in the market. You'll be a trusted advisor to the EY account lead (GCSP) and the account team, acting in a consultative manner. You'll be the catalyst that pulls stakeholders together to drive strategic initiatives and enable revenue growth.

To qualify for the role, you must have:

• 10-12+ years’ experience as a business development executive.
• A proven record of selling complex technology solutions to "C" level executives in the Federal space, specifically at the Department of Homeland Security (DHS).
• Established and trusted relationships across key federal agencies, including ICE, DHS OCIO, USCIS FDNS, TSA, Coast Guard, CBP, and Law Enforcement with both executive leadership (C-suite) and influential mid-career professionals who shape mission-critical requirements, development strategies, and procurement decisions .
• Industry relationships with potential teaming partners, alliances, MBE/WBE small businesses, and competitors.
• Outstanding client management and relationship skills, strong executive presence and influencing skills.
• Solid understanding of the marketplace, industry, competitive intelligence, and account information.
• Demonstrated expertise in managing and resolving conflict.
• Bachelor’s Degree

Ideally, you'll also have:

• Strong coaching and mentoring skills.
• Team selling experience.
• Eligible for U.S. security clearance

By joining this team, you will support our clients from the earliest stages of project analysis and evaluation through procurement, financial close, construction, and operations.

You will assist clients in devising and comparing financial plans and delivery approaches for projects involving public, federal, or private financing, project revenues, and/or grants, while providing support for the implementation of those plans.

As part of our project finance team, you will enhance your commercial capabilities by working with our global networks and fast-moving, emerging clients.

Our diverse client portfolio will help you build skills in pitching, briefing, managing relationships, and challenging assumptions.

In our friendly and collaborative environment, you will receive the support, formal training, and coaching needed to progress quickly along your chosen career path.

Your key responsibilities

In Infrastructure Advisory you will:

• Have experience in the infrastructure sector, particularly in transport, power and utilities, health, and education projects. Experience in the UK, Australia, or Canada in the PPP/PFI and project financing sector is advantageous, as is experience in Asia.

• Develop and manage key client relationships and deal origination capabilities, from securing advisory mandates to achieving transaction closure, acting on government and private sector transactions in the infrastructure sector.
• Possess knowledge of PPP/PFI, concessions, and acquisition and project financing structures/contracts related to the infrastructure sector.
• Work on project delivery covering feasibility, design, procurement, construction, and handover.
• Have project financing knowledge, with an understanding of project financial modeling and financing markets, which would be highly valued.
• Understand economic or social infrastructure procurement and delivery.

To qualify for the role you must have

• More than 8 years of experience in a top-tier advisory firm, infrastructure service provider, bank, relevant government agency or other relevant sector.
• A university degree, preferably majoring in Economics, Finance, Accounting, Management, Law, or Engineering from reputable local or overseas universities. A Master's degree is ideal.
• Professional qualifications such as CFA, FRM, ASIA, CPA, CA, or CMA are considered advantageous.
• A high-performance professional who can articulate a value proposition, developing business cases/ models and lead and advise on projects in the infrastructure sector from bid stage to financial close
• Advanced financial modelling skills, project finance modelling experience s an advantage.
• Willingness and ability to travel when necessary.

What’s most important is that you’re dedicated to supporting your colleagues as part of a high-performing team. You’ll need to thrive in picking up new skills and talents as you go, so natural curiosity, a lot of questions and the confidence to speak up when you see something that could be improved are essential.

If you’ve got the right combination of technical knowledge and communication skills, this role is for you.