Associate Project Manager - Consulting Support Services jobs at Ey in Sri Lanka, Colombo

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

As part of our EY-cyber security team, Threat Detection & Response Operations Manager will lead Operations/Delivery for TDR engagements with end-to-end security incident investigation support ensuring client SLAs and KPIs leveraging multiple SIEM/EDR/NSM solutions.

We’re looking for Security Manger with expertise in SOC Operations & Delivery with hands-on knowledge on SIEM, EDR, NSM and Threat Intelligence solutions.

Your key responsibilities

• Oversee the process of detecting, reporting, and responding to security incidents, ensuring that the SOC team can effectively manage incidents when they occur.
• Responsible for managing the security tools and technologies used by the SOC team, ensuring that they are properly configured and maintained, and that they can effectively monitor and detect security threats.
• Lead and manage the Security operation centre primarily responsible for security event monitoring of client’s network
• Ensure that Service Level Agreements are defined, tracked, and met for all clients
• Provide technical leadership and advise to junior team members on SOC activities
• Revise Standard operation policies & procedures as required and ensure it is followed by the team
• Identify opportunities to improve security monitoring and operational tasks
• Convey complex technical security concepts to technical and non-technical audiences including executives.
• Develop and maintain productive working relationships with client personnel
• Oversee the daily SOC task that can be automated
• Provide both strategic view and benefits to client and work with limited resource to achieve it.

Skills and attributes for success

• Hands-on expertise of SIEM technologies such as Microsoft Sentinel, Splunk from a security analyst’s point of view
• Expert knowledge and experience in Security Monitoring
• Expert knowledge and experience in Cyber Incident Response
• Knowledge in cloud security and IOT/OT is a value add
• Knowledge in Network monitoring technology platforms such as Fidelis, ExtraHop, Darktrace etc
• Knowledge in endpoint protection tools, techniques, and platforms such as Carbon Black, Defender, CrowdStrike
• Ability to work with minimal levels of supervision or oversight.
• Customer Service oriented - Meets commitments to customers; Seeks feedback from customers to identify improvement opportunities.

To qualify for the role, you must have

• B. Tech./ B.E. with sound technical skills
• Ability to work in client time zone
• Strong command on verbal and written English language.
• Demonstrate both technical acumen and critical thinking abilities.
• Strong interpersonal and presentation skills.
• Minimum 10 years of Hands-on experience of operating/implementing/designing SIEM solutions and proven experience in Project Management.
• Certification in any of the SIEM platforms
• Knowledge of RegEx, Perl scripting and SQL query language is a value add.
• Certification – CISM, CEH, CISSP, GCIH, GIAC, SABSA, TOGAF.

What we look for

• Who has proven experience in Leading operations for SOC projects, with hands-on experience in SIEM configuration and setup.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Your Key Responsibilities

• You lead and execute various finance projects for a variety of clients within various sectors;
• You integrate the finance team of your client for a specified period to provide hands-on support in key operations;
• You think strategically while delivering tactically;
• You quickly understand and apply information and best practices to contribute to the client’s strategic plan and business needs;
• You take genuine delight in being a team player at the client who willingly shares his knowledge.

Depending on your expertise and interest, your next project could be:

• Bookkeeping project(Bookkeeping A to Z; monthly, quarterly, and annual closings; entering invoices and doing bank reconciliations; managing depreciation/amortization; preparing and drawing up financial statements, preparing VAT and other tax returns and payments, calculating tax provisions, improving GL/AP/AR bookkeeping processes, providing ad-hoc support, etc…);
• Business controller project(Budgeting, forecasting, Business planning, strategic planning, variances analysis, performances review and monitoring, P&L & Balance Sheet analysis, cost optimization, processes optimization, providing ad-hoc support, …);
• Financial controller project

Your Profile

You have:

• • A Master degree in a financial or economic field;
  • Gained some initial analytical or audit experience (2-3 years);
  • A genuine interest in different domains (finance, risk & compliance, operations, and digitalization);
  • Excellent written and verbal communication in Dutch and/or French. Next to that, you are fluent in English;
  • A natural talent for building trusted customer relationships;
  • You are willing to roll-up-sleeves and get the job done;
  • You enjoy change and are eager to learn.

What’s In It For You

• EY Family : you become part of the EY Family providing you with all the necessary skills, training and opportunities; enabling you to grow to your fullest potential;
• Attractive remuneration package : We offer an attractive remuneration package; including a company car and charging card, iPhone plus subscription, health insurance, pension plan, meal vouchers, and eco vouchers. Thanks to our flex plan it is possible to choose what you value most;
• Flexible working arrangements : We are proud of our flexible working arrangements. We will actively support you in building a successful career and delivering excellent client service without sacrificing your personal priorities. We offer flexible working hours and working from home multiple days per week is possible;
• Inspiring work environment : At EY we are dedicated to providing you with an inspiring work environment. A work environment that allows you to further develop your skills and enables you to fulfill your true potential;
• Learning & personal growth : You will benefit from an onboarding program, receive extensive training and will be coached by a counselor. We offer a clear career path tailored to your unique skills with necessary guidance;
• Fun : By joining our EY- teams, you can participate in team activities, and companywide events and enjoy a drink during our monthly after-work drink;
• Sustainability : We have a fleet of hybrid and electric cars. Our flex plan makes it possible for you to choose the most sustainable option for you. You can also opt for a train subscription or lease a bike;
• Diversity & Inclusion : At EY we are passionate about the inclusion and support of individuals of all groups; we do not discriminate on the basis of race, religion, gender, sexual orientation, or disability status;
• Location : All of our offices are easily accessible by public transport and/or by car and have parking space. They all have parking spaces and charging stations are provided.
• Best Workplace : You will be part of the 2023 number one rated Best Workplace (Great Place to Work).

Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skillsets you need to stay relevant today and in the future – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.

Application Systems Engineering

You will help clients determine the best way to design and develop state of the art applications to optimize business processes leveraging Pega Development platform.

Your key responsibilities

• Work effectively as an individual contributor/lead, share responsibility, provide support, maintain communication and update managers on progress of tasks

• Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments

• Develop and maintain productive working relationships with client/onsite personnel

• Ensure on-time delivery of allocated tasks

• Participate in Scrum ceremonies and provide status updates

• Participate in design, development, QA, deployment and support as require

• Compliance to EY policies and procedures like Timesheet / Leaves management etc.

• Ensuring adherence to quality protocols specified for the project

• Update technical architecture/design and unit test cases and ensure high quality deliverables

• Building of Technical Assets and Accelerators

Skills and attributes for success

• Strong communication, presentation and interpersonal skills along with experience in producing high quality reports and presentations as needed

• Participating in the organization-wide people initiatives.

• Hands on experience on at least 3-4 Pega Installations / Infrastructures setup

• Knowledge of Java/J2EE, Security Frameworks is a plus

• Understanding of relational database and hands-on experience in Pega Upgrades

• Should cross skill and cross train as per the business requirements.

To qualify for the role, you must have

• 4-7 years of experience in Infrastructure Setup and Pega Administration activities

• Worked on at least 2-3 end to end Pega Installations, Upgrades, Migration projects

• Hands-on experience in Splunk, Jboss, AWS/Azure, IBM Was, EAP 6/7

• Have worked on migrating On-Prem Pega application to Client Managed Cloud-AWS/Azure/GCP (Any one)

• Have Good Knowledge and experience in Kubernetes, Docker, Helm, Jenkins, Git

• Experience in setting up and manage Kubernetes infra in one of the platforms like AKS (Azure Kubernet), EKS ( Amazon Elastic Kubernet) or GKE (Google Kubernet Engine

• Proficient in SSL configurations, Load Balancer Setup, LDAP configuration and SSO implementation etc

• Hands-on experience in environment monitoring, performance tuning activities

• Good knowledge in Troubleshooting Pega issues with the help of PDC/logs/Monitoring Tools etc

• 2-3 years of hands-on experience in deployment activities

• Good knowledge on CI/CD configuration activities (Pega Deployment Manager or Custom)

• Experience in working with agile and scrum delivery methodologies

Ideally, you should also have

• B.E/B.Tech (Electronics, Electronics & Telecommunications, Comp. Science)/MCA with a minimum of 2-3 years of experience with Big 4 or paneled SI/ ITeS companies

• Understanding of different Pega Portals/Studios

• Good knowledge on Production Support, Release Management activities

• Experience in grooming a team of 2-3 Junior developers.

• Any certification from Pega Systems but not mandatory

What we look for• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment with consulting skills.

• An opportunity to be a part of market-leading, multi-disciplinary team of 600 + Pega professionals across the geographies

• Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries

• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

• The exceptional EY experience. It’s yours to build.

What we offer

•Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

•Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

•Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

•
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities

• Managing Front desk operations -visitor management, receive and answer all incoming calls/mails/papers reporting complaints, access cards management and WES administrative activities.
• Responsible to coordinate Guest relations activities and drive operational excellence while coordinating for meetings & events
• Coordination on inhouse and external events by providing the logistical support and execution on events with meetings & events team working closely with business.
• Execution for events – Town halls, Global leadership visits, Partner confluence, strategic off sites, Global integration events held in Sri Lanka, Executive business meetings and important Client Meetings of internal teams.
• Providing assistance for local logistics arrangement for inbound/outbound visitors, expatriates and clients for business visits and accommodation arrangements for long term visitors with travel team.
• Responsible for managing Expatriates. Greet and Meet. Provide them with the orientation of the facility and support with providing all necessary information during their stay in the country. Manage expatriates’ business visa invite letters, FRRO (Foreigners Regional Registration Officer), visa extensions, relocation process, lease agreements etc.
• Responsible for coordinating monthly MIS for the Guest relation services with the service providers of Visitor transport, events and new hire accommodation.
• Responsible for handling system requests creation and follow up till requests closure. Support WES procurement process.
• Serves as a liaison with other departments within respective EYGDS centre, the community, and external agencies to provide information on available resources, events, and/or services.
• Responsible for handling customer escalations efficiently to create a continual improvement process in place and responds to emergency situations.
• Resolve customer escalations and disputes efficiently, with tact and diplomacy. Monitor service tickets and employee/customer satisfaction.
• Support FM team to organize, implement and direct facility maintenance operations and activities.
• Attend and contribute to all mandatory staff meetings, workshops, and retreats.
• Support to establish and maintain effective working relationships during all interactions with team/ cross functions and Service provider staff on site.

Skills and attributes for success

• Should consistently demonstrate Organisation, time management, prioritising and the ability to handle a complex, varied workload.
• Exceptional customer service abilities.
• Excellent public relations and customer relationship management skills.
• Must be a well-organized, detail and customer (internal and external) oriented self-starter.
• Excellent communication skills – Should be able communicate clearly and concisely, both orally and in writing.
• Be able to Organize, implement and direct facility maintenance operations and activities
• Should possess Analytical and problem-solving skills
• Should have strong decision-making ability
• Should possess ability to lead and manage teams and projects
• Should pay attention to detail but also the ability to see the implications for the bigger picture
• Should have a good knowledge of MS Office package.

To qualify for the role, you must have

• 1-3 years of relevant experience in to reception/front desk or any relevant filed
• Bachelor's degree in Hospitality/Hotel Management, or equivalent professional level experience
• Excellent oral and written English communication skills.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

• You will be responsible for service delivery of an engagement assigned including the following: capacity planning, resource selection and recruitment, IT/Infra & systems access for team, process migration, training, productivity, quality, and escalation of issues, solution design/implementation and stakeholder management.

• You will have to build an understanding of our solutions, share knowledge and be able to draw on subject matter expertise, leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices

• You will be responsible for client liaison and responsible for onshore and client stakeholder engagement

• You will be overseeing the mobilization and project management of engagements

• You will be responsible for ensuring that new or revised standards and regulatory changes are adopted

in a timely manner and that a robust change management protocol is in place

• You will be responsible to develop and maintain productive working relationships with client personnel,

whilst building strong internal relationships within Advisory and across other services

• You will be supervising Associates and Executives and Managers in the FinCrime department, solutionand engagement level

• You will be overseeing the leadership of onsite engagement teams in FinCrime, including directsupervision of work, ensuring targets are met and all processes and procedures are adhered to

• You will escalate issues and problems in a timely manner and be able to recommend and implement solutions to address the issues.

• You will participate in business development activities at a region, sector and account level and beinvolved in client pursuits and responding to RFP’s.

Skills and attributes for success:

• You must have 12+ years of Financial Crime experience primarily working with global banks, financial

• You must have a strong academic background with an MBA/Master’s degree or equivalent qualifications

• You must have sound knowledge of AML global regulations and standards such as the EU MoneyLaundering Directives and FATF Recommendations.

• You must have experience of managing project teams, preferably across a portfolio of engagements.

• You must have leadership, project management and teamwork skills.

• You must have experience in building relationships and networking and exceptional stakeholder management skills.

• You must have strong analytical, interpersonal, communication and writing skills and demonstrated integrity within a professional environment

• Relevant professional qualifications, such as ACAMS, ICA Diploma in Anti Money Laundering, CFE or equivalent would be preferred.

• You should be willing to travel, if required

expert in FinCrime. If you are a detail-orientated and highly motivated person, who meets the listed

requirements, go ahead and apply for this job.

a promise to provide them opportunities to grow and succeed. We offer:

• Support and coaching from some of the most engaging colleagues around

• Opportunities to develop new skills and progress your career

• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Consulting Support Services – Staff

We support end–to–end engagement lifecycle and project management activities that are essential to every engagement, region and practice. We help in project coordination & management, financial analysis, engagement compliance & governance requirements across industries and countries.

Your key role and responsibilities

• CSSs enhance service delivery by ensuring that deadlines are met, the project is efficiently managed, and there is proactive coordination /communication

• Interface regularly with engagement personnel, develop strong working relationships and leverage information gained to anticipate client needs

• To support onshore Consulting engagement teams on engagement management and coordination activities

• Work on applications like Power Bi, Visio and SharePoint etc.

• Act as a central point of contact for the assigned engagement(s)

• Interface regularly with engagement teams, develop strong working relationships and leverage information gained to anticipate client needs

• Be insightful about the services the engagement provides and utilize that knowledge to make suggestions and/or recommendations

• Reporting and preparing Dashboards for client team including senior leadership

• Support quality and risk management needs across Consulting practices

• Able to effectively summarize and conclude on work, applying appropriate documentation standards

• Ability to effectively prioritize and execute tasks in a high-pressure

Skills and attributes for success

• Any Graduate, preferably B.Com/BBA/Economics or Master’s degree

• Previous relevant Industry or project management experience of 2-3 yrs

• Strong computer skills, including advanced Microsoft suit (Excel, power point presentation etc.)

• Good to have skills Power BI, MS Project, Visio, SharePoint

• Strong English communication - both written and verbal

• Strong analytical/numerical skills

• Strong attention to detail

• Assertive, with strong influencing skills

• Prior experience working with Global cliental preferred

• Ability to function as part of a team

• Organised and self-disciplined

• High degree of accuracy

• Confident to deal with senior level contacts, internally and externally

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role

with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around

• Opportunities to develop new skills and progress your career

• The freedom and flexibility to handle your role in a way that’s right for you

Apply now

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

As a global leader in Assurance, Tax, Transaction, and Consultancy services, we’re using our expertise and the systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better.

• As an ERP Consultant, you will be exposed to business processes in a variety of industries (e.g., Manufacturing, Retail, etc.) and you will be part of a team that adds value to business processes by including business process re-engineering, process standardization, industry best practices, and controls.

• Working as an independent consultant, you'll enjoy the freedom to adapt and excel in various environments while assisting clients in selecting the right ERP system. This role offers a dynamic and rewarding professional experience, allowing you to shape and enhance the operational efficiency of businesses across multiple sectors.

• Collaborate with stakeholders to gather and analyze business requirements, translating them into functional specifications for suitable solutions
• Identify opportunities for process improvements and efficiencies within the organization
• Develop To-Be processes by introducing business process re-engineering, process standardization, automation, and process controls
• Maintain clear and effective communication with stakeholders throughout the project lifecycle, providing updates and addressing concerns
• Evaluate of solutions which cater to clients’ functional requirements

• Bachelor’s degree in Finance, MIS, Business Management, or IT Business Information Systems from a
recognized university
• Sound knowledge of Finance & Accounting
• Proficiency in world-renowned ERP solutions
• In-depth knowledge of business processes, Business Process Reengineering (BPR) initiatives, and
Value Stream Mapping (especially in Finance)
• A problem-solving mindset and effective decision-making abilities
• Excellent client service and presentation skills.
• Strong written and verbal communication skills in English
• Strong analytical skills with meticulous research proficiency
• Expertise in vendor/client relationship management
• Demonstrated eagerness to learn and the ability to work with minimal supervision

• Growth and learning opportunities
• Inclusive working environment and collaborative culture
• Recognition and rewards
• Global exposure
• Purpose-led work